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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I found some nice frames that were stylish and fit my aesthetic. Shipping was slower than expected but a good experience.
I always order my glasses from Eyebuydirect. They make good glasses, at reasonable prices (even with the blue-light reduction and scratch-resistant coating is always included. I've been ordering from them for years and plan to continue usint them in the future.
The website is decent. It would be nice to just be able to duplicate the same pair of glasses that I ordered before, so I would not have to go through all the different options. Unfortunately, I chose a wrong option and the glasses did not come as I planned.
Especially like the "try on" feature. Super easy to input prescription. Great prices
Very good glasses, great prices, excellent customer service!
Why not? Why can't you let me know earlier before I pick the frame?
I've ordered at least a dozen pair of glasses because I'd like to change the style and these are great quality great price lots of discounts as you go. Shipping is fast and usually free.
I have purchased over ten pair in the last year and they have all been perfect. The prescription is exact and the frames are so cute. They also have the best price around.
Ordered 2 pairs for myself then two for husband. No issues.
Im happy with my purchase. I bought 4 pairs for $200. Two for indoors and two for outdoors. Now I'm purchasing 4 more but now I'm including my granddaughters.
I wear bifocals and get the transitions. I have never spent less than $300.00 and thats with insurance. The last pair I got from here was $172.00 and they fit great I'm getting two pairs today
The shipping is fast, the lenses are great! I've been buying glasses for the past 10 years. Never had an issue with my order or my returns.
I have ordered over 20 pairs over the years and just love all of them
Input a wrong prescription. Quick connection to customer service who without question arranged for me to easily return glasses for full refund. (I had already ordered another pair with correct prescription.)
Fast easy and reliable, I use eyebuydirect every time.
I have been purchasing from yall for a while now! Always pleased with my purchases! I just keep buying more and more! So excited to have so many fun and fashionable options at such an amazing price!
I absolutely love their glasses. The frame styles are so varied that you definitely will find one you like. Or more! This is my 3rd pair!
The shipping fee at the end was hidden from the overall price. I would rather the actual price of the whole experience be more directly communicate communicated before I'm at the last possible screen where I need to select a shipping option and the only option is 5.95.
Every year i come back to eyebuydirect to buy my lenses. They are affordable and I love that. I have my entire family using eyebuydirect.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members