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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Very impressive experience, with a cheap price I can buy a good quality glass and the looking is good exactly as the 'try on' camera.
Have been ordering from eyebyedirect for years. Haven't trusted anybody else with my lenses than them. I've tried other places but meh...
It was great experience and reasonably affordable glasses, although one feedback: I feel the try-on is not as accurate as I would have liked as buying glasses online is a little tough, and obviously, there is a variation. As an everyday full-time glasses user, I am really aware of which types of glasses I buy and wear.
The best thing about EBD is its stellar customer service. That is why I have been a loyal customer for so many years. I love that they genuinely care about their customers. They get it. They know that there are MANY places I can buy glasses and they appreciate that I use them.
Service and quality has always been good but I wish they would add some new styles and, in particular, more small styles.
Cheap glasses, break sometimes but I guess you get what you pay for
My entire family wears glasses. We have all order several pairs of the last couple of years. People try and get us to use other companies but you all are the best. Costumer service is always so helpful. It's so nice to have the option of designer brand but we love getting several pairs to have options at a lower cost.
Being buying from eyebuydirect for over 5 years, I think is the best page to buy your glasses
Your social media team is caring, responsive and website is easy to manage. Thank you for this!
I have been purchasing my prescription glasses from EBD for at least 5 years. I won't get them anywhere else. Their return policy is unbeatable. You can't beat their price and quality of glasses. Highly recommend!
I like how easy it is to get my glasses. My only issue is that it sometimes takes 2+ weeks to get them, which can be difficult when you're in a pinch. Otherwise, I recommend this service for others with medium to light eyesight issues.
I love every frame I ever received, so far my favorite is freedom frame
The loading feature everytime I click to see more it glitches out but other than that I love this place
Great glasses, great price, great deals. Nothing I don't love about Eyebuydirect.
I don't recall exactly when I had purchased from Eye Buy Direct, but I know that I ended up switching to a different website when a frame I really liked had been retired. My prescription has fluctuated a lot over the last 3-7 years, so I had wanted consistency with the frame.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members