From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Everything about the site and ordered went well. The quality of the actual glasses was disappointing. The parts weren't glued down so I could slide the side parts completely off. The lenses all had a really bad warping effect. I sadly had to return everything which is a shame because I liked how the frames looked.
Always happy with glasses at a reasonable price. 50 characters, 50 characters, 50 characters
Me encanta estos lentes, el precio es súper accesible y más para mi que mi hija los pierde o los rompe en sus prácticas de cheer
The only difficulty I have with purchasing glasses on line is getting the temples bent so that frames fit snugly and comfortably. I'd raise my review to 5 stars if EyeBuyDirect was affiliated with a local optometry store where I could go and have the frames adjusted by a professional so that they will stay in place on my head (even when I bend over) and feel comfortable around my ears.
Lenses and frames seem very well made. But I need help from an optician to bend the frames so that they will fit properly and stay in place.
Sunglasses arrived quickly and had the perfect prescription. I would have liked to have them a little darker and polarized but didn't have that option. Comfortable to wear and a nice weight to them.
Loved the glasses I ordered from you. They are made well and the style is great.
I've been ordering glasses since college from eye buy direct for nine years now I think then. Yeesh. I keep coming back, though, because I love the styles offered and the fast shipping. My glasses have been sturdy and cute and honestly I wear them more than the ones I get from my optometrist usually.
Trying out bi- focals and a new music/computer reading prescription. EBD prices, selection and service are making it fun and affordable.
I don't like that it always logs me back out, I have to keep logging back in every time I leave my cart on standby for a while.
I love buying glasses from this company. They are always good quality and very helpful when needing service. Thank you!
No issues, prompt delivery, good service, great experience
Experience was very good. Quality, economical eyeglasses available.
I have been so pleased with all purchases, I have made several. Thank you for affordable stylish glasses!
I didn't need a coupon/code to pay for cheap glasses back then.
The screw fell out of the glasses 3 times. The 3rd time, I couldn't find it. I wasn't doing any kind of activity, literally just sitting there. Now I have brand new glasses with tape on them.
Cheap and Easy, but every pair I've ever owned has broken. That's it.
Had an issue with promotion but customer service helped me to get it resolved
Easy to order. My Meta glasses are great!
Thanks for your help
Some of
The glasses have lens clarity issues
Please use higher grade lenses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members