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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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I've ordered multiple items for my 97 Wrangler and everything has been delivered in a timely manner and items have worked out great.
Paid extra to receive it early and didn't receive it
Jeep parts are expensive. It makes even more painful when they're hard to get. Extreme Terrain makes it easy.
Had a problem with the order it was fixed properly without hassle extreme terrain rep was very grateful and helpful.
After about an hour of installation, the covers fit perfectly, are nicely padded, stay in place and look fantastic!
Was looking for a heavy duty tie rod and draglink. Found it on extreme terrain for $799, glad I looked elsewhere because I found the exact same product for $687 on Amazon and it was delivered earlier than expected.
I just bought a jeep and needed the rails to step into jeep. Found some on Extreme Terrain website. Great price, fast delivery and easy to install. I would have given five stars except one of the bolts couldn't be used. I can still use the rails just without the one bolt.
Everything went smooth with Rob H. I screwed up and forgot to use my 10% discount on my order. Bummer!
Got them fast as usual with Extreme Terrain. I never have any worries when I order from here.
Fair priced-super fast shipping-fit absolutely perfect. Job was done in 5 minutes-highly recommend this company.
I've had the opportunity to order several products from these guys and everything I have gotten has been top tier quality and craftsmanship. The last order I placed I didn't receive the product due to a mishap with FedEx. I reached out to Extreme Terrain and they are sending a replacement. The customer service is absolutely amazing. The same day I was supposed to receive another package from Rough Country and it must have been the same driver for FedEx because I also didn't receive it either. I reached out to Rough Country and they said there wasn't anything they could do. Extreme Terrain has gained a customer for life from me. GIVE THEM YOUR BUISNESS!
I think your commuications could be better.
I have had differant people or suppliers Turn5 & powerstop all ask me the same questions
I dont care for CHATS. As returns That is pain. I returned an order (14-*******) I only got half of my refund
Great product, easy to buy, fast delivery, excellent quality
I bought replacement hardware to attach each to top of my car. This review might need to be amended since I'm asked to review before receiving order. Not sure when that will occur since the review request is the only communication I have received since placing order. No update to delivery date
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Mike,
I just left you a voicemail regarding your review stating I resent you the shipped email and to make sure you check your junk, spam and promotions folder. The email should say something about "Your order is on it's way" etc. The fed ex tracking is 286719192057 and it is due for delivery today the 26th. If you need anything else please do not hesitate to reach out.
Thank you,
Allison