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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Quick and easy install. Arrived quickly and as described. Nice addition to my Jeep Wrangler.
It was easy to navigate y'all's site and find exactly what I wanted.
Great prices when compared to other stores. Shipping was fast, and install was a breeze!
Was well pleased with purchasing experience as well as merchandise.
Got what ordered quickly and in perfect condition. Customer support kept checking in to make sure I received. Recommend Extreme Terrain.
Order was received quickly and fit perfect. And was happy with the price.
Very easy site to navigate and the shipping was on time.
Found what I needed quick and cheaper than Amazon.
Excellent talked to someone they helped out with all the question I had
I paid $6.99 for overnight shipping expecting my part to be delivered by the 19th. Now expected delivery is the 21st.
Helpful and responsive customer service. Really loved the opportunity to make install videos for store credit.
Easy to install and fix well in my gladiator 2020, arrived on time
I love my rack and it was free 3 day shipping which was a deal. The best part was that it came 2 days early.
My experience was okay, but the package I ordered came two days late and the box was fairly ruined when it showed up.
I am so sorry to hear about your experience.
Please feel free to reach out to discuss your feedback.
I hope to hear from you soon.
Amy
Ext 257
Syndication is ready to navigate. Shipping was very fast!
Other than FedEx losing it for a couple days (and dropping the box hard enough to snap off a mounting tab), no problems.
Faster than expected, product as described, well-packaged
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
Always find great things for my Jeep. Although I have found similar items less expensive on Amazon, without handling fees...
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
Everything came to me as advertised. The video link for installation was excellent. As well as customer reviews. I love this product. And I look forward to purchasing more items from Extreme Terrain.
Navigating the site was incredibly easy and the reviews were super helpful!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for speaking with me, if you need anything else - please let me know.
Amy
257