While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
All was great. Rough County Black series 50" lightbar with RC mounting brackets for my 2016 Jeep Wrangler Unlimited Sport was an easy install, perfect fit. The light is unbelievably bright, love it. Received my items in two days, great and thank you.
I bought a rack for my '23 Gladiator. I haven't installed it yet, so this could change, but as far as service goes these guys were awesome!
It feels like more power has increased when I drive it.
I have always had a great experience shopping at extreme terrain. Always super fast shipping and ready to take care of any issues in a professional matter. Thanks
Looks great but according to the instructions the 2013 truck utility box is supposed to be on the drivers side. It's on the passenger side
I ordered a part I got a part. Jdjdjdjdjdbdbdjdidndndbdjsjdbdhdisjsbsjdjdj
Enjoyed the install video on the website, very helpful!
Fast delivery and heavy duty! Easy to install and easy to make adjustments.
Extreme Terrain has always been great with every purchase I make. I have called on several occasions and talked to the customer service staff and the are patient and well educated. This time I did not but the order process was easy.
Had a question, called the tech line, helped me out and found a better deal for me
Customer service provided online chat help with my Veterans discount and helped me with my purchase. A fast and easy purchase.
Everything arrived in good condition and on time. Thank you.
Received ok no issues thank you for your prompt service
Easy to find what I was interested in.
Wide selection.
I liked the video installation guide for my "coming soon" KC Lights.
Great experience. Great Product. EAsy to install and look outstanding on my JEEP Wrangler
Product received quickly, as described. Good selection.
Always great experience, especially with fast shipping.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If