While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
Easy purchase and super easy installation. Awesome product
I use extreme terrain for all my purchases. Very satisfied with the company and receive all products in a timely manner.
Floor mats are great for winter weather conditions.
So far so good! The Item came when promised, on time. I have not had them installed yet so I cannot speak about that process. I am super excited to get them on my Yodi!
Ordering was very smooth and easy. Delivery was super fast. However, when I saw what I consider a flaw in the installation instructions, I got bounced around to three different people, none of whom had any idea about the installation. Basically, the instructions call for the removal of a rubber molding, and, if followed to a the letter, would leave an exposed channel where that molding was, both exposed and ugly. My suggestion to any buyer would be to cut the molding to fit between each of the attachment points of the rack, for a much cleaner look. That's what I did, and I am pleased with the result.
Had great customer service, part fit perfect, easy install. Thank you
I ordered the part and it arrived the next day, put it on and it works beautifully!
Have everything I need and great prices and fast shipping
Love all the options and easy checking out
Super easy website to navigate. I was looking for something and it was easy to find. The price seemed reasonable and the order process was quick. I will shop here again
Exact match for the worn out OEM part. Fast shipping!
The tire carrier showed up 3 days after I ordered it in perfect condition! Great experience!
Haven't installed it yet but great price and super fast shipping! So far very good experience!
Product was a little difficult to fit on frame,but I had an extra set of arms which made it easy. Product fit fine and works good. Good product good price.
Fast and on time! Little sketchy with the "good locks" for my Jeep JL - they seem to be coming loose and often!? May have to rethink them...
Item came very quickly didn't have any problems great service I would do business again
ET has great internet shopping program. Simple to use.
Good products and ease of shopping for my vehicle's year and model, keeps me coming back to Extreme Terrain.
Got all my stuff! It all fits great, jeep looks great! Thanks
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If