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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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It was good as it was my first time, like this website for the fact that it has most items needed for most types of vehicles.
Haven't installed it yet but just received the part and the gasket is a plain rubber gasket. Ordered this part specifically because the item photo represented a more cork style gasket. That wasn't the case. Not too sure what the difference of this kit is for $40 plus $9.99 shipping compared to the one I could have gotten off Amazon for $20 with free shipping but time will tell.
Ordered a winch plate for my 24 Bronco. Box arrived taped up which I had concerns about. Opened the box looked at everything and found it was missing parts. May a claim with customer service. It took a week to ship out the missing parts, which was the wrong side. So now I still have not installed because I can not get the correct part. Have a very large/expensive paper weight.
Hello Jerad,
I'm sorry that you received your winch with missing pieces. I completely understand your frustration and disappointment regarding this issue. I see that you have now received all of your missing pieces, and this matter is resolved. However, this does not excuse the fact that it happened in the first place. We sincerely apologize, and as always, if you need anything else, please feel free to let us know.
Thank you,
Allison
First time buyer and would be cool if we were offered a 20 percent off coupon.
Super fast shipping ups usually I'm in the mountains and I will see my package in 2 3 days max sometimes I'll see my order the next
Pretty great on the fly change ups. If you mess up on ordering they'll work with you. Had bought the wrong shocks and they were able to switch up and send me the right ones before they sent then.
What I want, when I want it, at affordable prices! Always fast shipping and no hassles.
Ordered rock sliders for my 2025 wrangler sport. Fast shipping to Canada, perfect fit, easy installation as advertised. Highly recommend ordering from Extreme Terrain
Found my parts and got checked out very quickly great experience.
Items came on time and were correct. Nice website with alot of options. Plus u can get open box items for cheaper.
I purchased a USMC tire cover for my Rubicon and it was such a quality product I purchased another for my husband's Wrangler!
Love that your website/company offers free shipping. Shipping was fast. I had to cancel my order from a different company cause they took to long to ship out. Then went with extremeterrain
Doing great but wish you would have more sales like Quadratec. I end up buying more parts from them because of their 10% coupons from Jeeps and Java
No issues fast efficient delivery, like the product provided
Extreme terrain makes it very easy to find the parts I need, and the parts that I know will fit, which makes everything a bit easier.
I had a question about a product and wanted some detailed answers before my next purchase. He offered an extensive research and his personal purchase for a similar model Jeep.
Parts are excellent for a 4Ă—4 thay got all the parts I need for my jeep thank you keep up the good work
I'm rebuilding my 2012 Jeep Wrangler and it's my first time, been a very long build but ET has made it so much easier and better
Website needs to have a back button on every screen
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
I hope that by now the product has been installed and that all is well. If so, please feel free to update your review accordingly so we can get a complete picture of your experience. If you find that the quality is not as expected, we can assist you with a price match or a return. If you need anything else, please feel free to let us know.
Thank you,
Allison