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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Found a gift item and placed order before Christmas and was at my door in 4 days.
Quick shipping accurate order processing.
Used the chat feature and it worked great.
I received my order,all looked great until I found the broken part. I called customer service and immediately was being helped. Came up with the appropriate solution and I'm currently waiting on the replacement.Fit and finish isn't as nice as you would want it to be on some parts,but for the price, I can live with it.Reviews about the product said the same thing so it was expected when I received it. Overall fast service, will buy more products from extreme terrain.
Easy to navigate their website. Nice and high quality parts they carry. It's my go to Store to shop all goodies for my Tacoma.
Shipped very quickly and everything arrived with 5 days of placing the order. Everything was in outstanding condition when it arrived
The order went very well and delivered very quickly.
I had a good experience with the merchandise I ordered. I was notified of when is shipped out and it was in a timely manner. It did show up soon than I was told it would and you can track your package with the info they email to you.
Product did not fit bench as advertised. It was a lot more than some adjustments may be necessary
I am very sorry to hear that.
I see that you have contacted our customer service and have
Been assisted. Please let me know if you have any questions.
Amy
EXT 1257
My product came quickly and was exactly as described. Very happy with the service.
Very puntual service. Received the week after ordered. This is a gift for a family member.
Easy install love the product big help with my transmission oil cooler.
Received seat covers that were for back seat with arm rest, I don't have that kind of back seat…. Had to make them work, but now can't use center seatbelt.
I am so sorry they were not the correct fitment.
Please let me know
If you have any questions.
Amy
EXT 1257
Love this site! User friendly, found everything I was looking for. And some extra. The whole experience was great. Received order within 3 days and everything was packaged well
It's my new "go to" website.
Product and service was amazing will definitely shop here again.
I ordered two CV shafts and they arrived quick and the price was fair, they were installed the next day and took a test drive out in the woods and had no issues with them. So far I'm satisfied.
Great customer service and fast shipping. I received my order in 2 days.
Had everything I was looking for at a good price and looks like shipping is faster than other companies I've went through
Easy website to work!
Found everything I needed!
I have ordered from here before and always received my packages on time and the product has always been top of the line!
Will always order all my jeep needs from extreme terrain!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and I
Am glad we could help.
Please let me know if you have any questions.
Amy
EXT 1257