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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Great experience. Can't wait to order more for all my vehicles
Great experience and looking forward to more upgrades to my gladiator.
Ordered for a Christmas gift, arrived in NW Washington within three days. Thank you so much. I hope my husband loves it.
I have bought from Extreme Terrian in the past and everything went well but the last time I paid for 2 day shipping because of a Christmas Jeep Parade and didn't receive my package on time. I was not very happy because the package had my lights in it. I will buy from them again.
Extreme Terrain really has there stuff together. I've only had 1 damaged part out of everything I have gotten from. I called customer service and they sent another part next day air because I had my Jeep already taken apart. I will continue to buy my parts from them.
Make sure they don't send via FedEx! Only UPS... FedEx just leaves you stuff anywhere... UPS leaves at door! Received my items, everything is as it should be contextually.
I have ordered many items from Extreme Terrain in the past. They have been delivered seemlessly. The most recent experience with ordering D&C Lucid VSL Vehicle Side lights has been not good. I ordered them on 11/25. There have been no updates as of today, 12/20. Don't know if they have been shipped or even if they exist. Won't be ordering here again and will be challenging the charge on my credit care.
Product was wrong, order day shift boot for a 2006 TJ and they sent me one for a 97-04 then they told me they are all the same, they are not if you have a 05-06 TJ with a manual transmission this will not work!
I am so sorry to hear that.
I see that you have spoken with our customer service and have been assisted.
Please let me know if you have any questions.
Amy
EXT 1257
Very fast delivery. Product is good quality and looks great!
Visors arrived promptly. Seem to be decently quality so far. Had to compress them as far as they would go to get them to fit.
Easy to purchase, very informed shipping process, my son loved it nd fit perfectly on his Jeep!
Product had a dent in it, but it was on underside of running board. Not worth the effort to return so I kept it. I have a photo if anyone would like to see it.
Other than the damage, product works as described
Extreme Terrain had just what I was looking for to upgrade my 2023 Wrangler lights. They delivered them as described and as promised.
My order shipped on time. The bike rack was on sale. I researched many bike racks and Extreme's price and positive reviews were my main reasons for buying this one. I have not assemble the bike rack yet however I expect high quality same as I have purchased other items from Extreme.
I bought a set of rims and tires with TPMS sensors. The sensors do not work.
I checked the comments section for these sensors to see if anyone else had the same experience. I found out they do not work for a lot of people.
If I had known the sensors were junk I would not have bought the rims and tires.
I am so sorry to hear about your TPMS sensors.
I tried to reach out to you via phone to discuss.
Please let me know
If you have any questions.
Amy
EXT 1257
Site was easy to look at and check out product. Easy to order and they have a lot of variety. Items seem like very good quality. Super fast delivery. Great company.
Very professional quick response immediately resolving my issue regarding a voucher that wasn't showing up on website. And went on to complete transaction for me over phone. Couldn't have been better experience.
Found a gift item and placed order before Christmas and was at my door in 4 days.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for speaking with me today.
Please let me know if you
Have any other questions.
Amy
EXT 1257