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Extreme TerrainReviews 12,644

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

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This company responds to reviews on average within 5 days

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49,638 reviews

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Nevada
1 review
0 helpful votes
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Fast shipping
April 3, 2024

The shipping was incredibly fast, and the product arrived exactly as I expected. Shopping here is an effortless and pleasant experience.

Date of experience: March 24, 2024
Oklahoma
1 review
0 helpful votes
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I dig it
April 3, 2024

I like the speed of processing and ease of access on the website. No complaints here

Date of experience: March 24, 2024
Minnesota
1 review
0 helpful votes
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We ordered a cover for our Jeep.
April 3, 2024

We have a lot of trees at our cabin and get a lot of sap from them on the Jeep. Thought we would try a cover this summer. Found a good cover, on sale. Ordered on line, easy, delivered a few days later.

Date of experience: March 24, 2024
Arizona
1 review
0 helpful votes
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Another great product
April 3, 2024

Package shipped quickly and was well packed. One of the tabs was slightly bent in shipping but it was quickly bent back into place

Date of experience: March 24, 2024
Washington
1 review
0 helpful votes
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Good experience
April 3, 2024
Updated review

It was a quick and easy process. Parts came on time and undamaged.

Date of experience: March 24, 2024

So far so good
February 3, 2024
Previous review

So far so good

Date of experience: January 27, 2024
California
1 review
0 helpful votes
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Everything went great.
April 3, 2024

As advertised and cool looking products And why do I

Date of experience: March 24, 2024
New Mexico
1 review
0 helpful votes
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Good fast service
April 2, 2024

Easy to navigate online to select parts that'll fit perfect for application. Good overall service

Date of experience: March 23, 2024
Ohio
1 review
0 helpful votes
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Received everything in the orde
April 2, 2024
Updated review

I've received everything that I ordered. The products are what I was expecting.

Date of experience: March 23, 2024

Love the company
December 20, 2023
Previous review

Love the company. They have everything I need in stock.

Date of experience: December 20, 2023
North Carolina
1 review
0 helpful votes
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Awesome, easy to view, order, check out, fast delivery.

Date of experience: March 23, 2024
California
1 review
0 helpful votes
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Great company!
April 2, 2024

I've been using Extreme Terrain for 5+years for various Wrangler parts. I've never had an issue with pricing, shipping or returns. They are super fast with shipping and easy to work with. Over the years, their website has gone through useful updates. Hopefully they continue with improvements. Give them a shot!

Date of experience: March 23, 2024
New York
2 reviews
0 helpful votes
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Great gift idea for my Dad :)
April 2, 2024

Will definitely order again! Gift card was the way to go for a birthday present for my Dad!

Date of experience: March 23, 2024
North Carolina
1 review
0 helpful votes
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Product good but delivery not
April 2, 2024

I ordered two replacement jeep wrangler rear fender flares as a set. The passenger side came ontime and in a giant box by itself. However, I really needed the driver side Asap as it had been destroyed. Driver side came a few days late and not in a box/ just the thin plastic bag. Needless to say it had a couple superficial scuffs/scratches. Normally I would have asked for a return but wanted the jeep back in full action to go on the beach. Product was good, install was easy.

Date of experience: March 23, 2024
Support R. — Extreme Terrain Rep
over a year old

I am so sorry to hear about your shipping experience regarding your fender flares. I see that you have spoken with our customer service team. Please feel free to reach out to me if you have any questions or if you would like to discuss your feedback.

Amy
EXT 1257

Florida
1 review
0 helpful votes
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Great company
April 2, 2024

They have what I'm looking for, ordering is easy, and my orders arrive at n time.i also like the install videos.

Date of experience: March 23, 2024
Tennessee
1 review
0 helpful votes
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Received my item in a timely manner
April 2, 2024
Updated review

I have yet to install the modification to my jeep. I will update when I do.

Date of experience: March 23, 2024

Delivery was quick.
December 3, 2023
Previous review

The order I placed is exactly what I ordered. The step by step video was and will be very helpful.

Date of experience: December 3, 2023
Arizona
1 review
0 helpful votes
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Aluminum 3 row radiator
April 2, 2024

Box was damaged in 4 places, but radiator was not damaged.

Date of experience: March 23, 2024
California
1 review
0 helpful votes
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Cheap plastic product. Will prevent door dings, for sure, but It looks like cheap crap so not sure if I will even bother putting them on

Date of experience: March 23, 2024
Support R. — Extreme Terrain Rep
over a year old

Thank you for your feedback. I am so sorry to hear about your experience.
Please let me know if you have any questions about your RedRock Door Edge Guards for your Bronco.
I would be happy to speak with you about it.

Amy
EXT 1257

Illinois
1 review
0 helpful votes
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Easy to navigate and no issues
April 2, 2024

The website to order on was simple and easy with good pricing and shipping with fast

Date of experience: March 23, 2024
Maryland
1 review
0 helpful votes
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Very happy
April 2, 2024

Everything I ordered arrived exactly when I was supposed to receive it and I'm very happy with my experience.

Date of experience: March 23, 2024
Missouri
1 review
0 helpful votes
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Not happy
April 2, 2024

Ordered product twice because the color was wrong twice. How do you get it wrong Twice.

Date of experience: March 23, 2024
Support R. — Extreme Terrain Rep
over a year old

Thank you for bringing your concerns to our attention in your review. We've noticed that you've already engaged with one of our customer service representatives regarding this matter.
If you find that there are additional details or if you need further assistance, please don't hesitate to reach out to me at extension 1257.

Amy

Michigan
1 review
0 helpful votes
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Suspension parts
April 2, 2024
Updated review

Appears to be made in good quality and shipped quickly

Date of experience: March 23, 2024

Always get the right stuff
April 1, 2024
Previous review

Always get the right stuff

Date of experience: March 22, 2024