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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Standard delivery for todays day and age. Gave one extra star because it came sooner than expected.
I ordered the headlights I wanted and they arrived in good time and in good shape.
Easy website to navigate, very straight forward and helpful when it comes to finding parts that fit YOUR vehicle.
Set of Toyota parts I purchased was significantly less expensive than buying the parts individually at other stores. Always check with Extreme Terrain prices when shopping for quality parts for your car or truck.
Easy, quick, cheap
Just what I was looking for
10/10
Very detailed videos and descriptions. Fast shipping and fair prices.
The grill I ordered was damaged when shipped. I was able to talk with customer service and receive a new grill in a short time. Very friendly as I was talked through the process.
Easy to purchase, quick shipment, exactly what I wanted
Great site with a great selection. Good value as well
IDK. My first order from Extreme Terrain. I ordered a bumper, it was supposed to arrive in 7-10 days. The payment went through instantly. Now they cannot guarantee the shipping date or arrival date. Why Mr. Website Manager guy do you advertise as "In Stock", and "Arrives in 7-10 Days" if none of that were true?
Oh, and the free may gift using the promo code MAYGIFT22 arrives in August? At least they are free.
Mark V on chat was helpful, but could not resolve the shipping situation.
I get that there are supply and logistics issues, just be upfront about it so the customer can make an informed decision.
Love smoothness to order on line. Would recommend to all my friends.
Happy with my new gear and will be ordering more in the future. Fast shipping, great prices.
Needed a Jeep part, ordered & received quickly. Easy to place order
The delivery was fast and the quality's excellent. Smooth transaction.
Order was received quickly. Hope the soft top fits. Have not installed it yet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm so sorry to hear about your experience!
So that I can help, please reach out to me directly at Ext. 257
I hope to hear from you soon.
Amy