business logo of Extreme Terrain

Extreme TerrainReviews 3,199

4.4

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
74
This company responds to reviews on average within 5 days

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49,693 reviews

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Oregon
1 review
0 helpful votes
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Quality
May 9, 2022

Easy install fast delivery great quality product..

Date of experience: May 9, 2022
Virginia
1 review
0 helpful votes
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Mesh Grill inser
May 8, 2022
Updated review

Although website said it was compatible there was no clear way on how to install it. Directions provided really apply to the next Gen Wrangler.

Date of experience: May 8, 2022

Excellent website
May 1, 2022
Previous review

Excellent website.

Date of experience: May 1, 2022
Minnesota
1 review
0 helpful votes
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Step rails
May 7, 2022

Easy order, Fast delivery, good packing and easy to install

Date of experience: May 7, 2022
Illinois
1 review
0 helpful votes
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Hood vinyl
May 7, 2022

Fast delivery, product as described. Easy to apply

Date of experience: May 7, 2022
Florida
1 review
0 helpful votes
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New soft top
May 6, 2022

Put it on Tuesday as soon as delivered, thunderstorm from hell that night heavy rain, horizontal rain due to high winds, really needed the hard top on that night. The rainy season has started a month early in southwest florida

Date of experience: May 6, 2022
Louisiana
1 review
0 helpful votes
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Storage
May 6, 2022

Well built and priced easy install quick delivery. Always a pleasure doing business with a great company

Date of experience: May 6, 2022
Wisconsin
1 review
0 helpful votes
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Shipping
May 5, 2022

I was surprised to get 4 large boxes with 1 fender in each box. I would have thought all 4 fenders could have fit into 1 box

Date of experience: May 5, 2022
Delaware
1 review
0 helpful votes
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Gas Cap Jeep
May 5, 2022

Had just what I needed, website very user friendly, item received timely.

Date of experience: May 5, 2022
Delaware
1 review
0 helpful votes
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Just remove existing bolts and everything bolted up great Great product and looks amazing

Date of experience: May 4, 2022
Delaware
1 review
0 helpful votes
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No one had this
May 4, 2022

Ordered a Jeep gas cap from Mopar and the order was canceled. Looked it up on your site and it also said back ordered but had a box if you wanted notice when it became available. Two days after checking that box you e mailed it was in stock and about 20 bucks less than mopar. Enjoyed the quick response and the cap looks perfect.
Thanks

Date of experience: May 4, 2022
California
1 review
0 helpful votes
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Like second hand part
June 3, 2022

Like second hand part. You guys need to wrap with Bubble plastic because I received those parts scratch paint very damage

Date of experience: May 4, 2022
Support R. — Extreme Terrain Rep
over a year old

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

Pennsylvania
2 reviews
0 helpful votes
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Tire Cover
May 3, 2022

Not sure I like the fitment. Looks scrunched toward the back up camera. Wife likes it. So we all know, Say it together... Happy Wife Happy Life...

Date of experience: May 3, 2022
Texas
1 review
0 helpful votes
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Running boards
May 3, 2022

Self tapping bolts metal was too soft to self tap into frame. 50% of bolts gulded and threads stripped. Had to replace with American made bolts. Cheap Chinese product.

Date of experience: May 3, 2022
Kansas
1 review
0 helpful votes
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Easy to order and came quickly. The parts fit as described. Quick and easy installation.

Date of experience: May 2, 2022
Texas
1 review
0 helpful votes
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Just what I ordered
May 2, 2022

This bumper arrived in just a couple of days and was a perfect replacement for my old one. Love it!

Date of experience: May 2, 2022
Missouri
1 review
0 helpful votes
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Just what I needed
May 2, 2022

Quick and easy online ordering. Was delivered in good condition and day ahead of estimated date.

Date of experience: May 2, 2022
Indiana
1 review
0 helpful votes
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Fast delivery
May 2, 2022

Parts were all there shipping was extremely quick no missing parts or damaged pieces

Date of experience: May 2, 2022
Virginia
1 review
0 helpful votes
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Good
May 2, 2022

Good morning buddy thanks buddy I hope so we will have to go to get some rest today for the weekend lol lol thanks buddy thanks man I just need to get a new

Date of experience: May 2, 2022
New Jersey
1 review
0 helpful votes
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DV8 Shift Knobs
May 2, 2022

Great products, great website, prompt delivery. Will definitely be ordering again.

Date of experience: May 2, 2022
Maryland
2 reviews
0 helpful votes
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Great product
May 2, 2022

Fast delivery would recommend this product easy to install and it look great

Date of experience: May 2, 2022