On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have ordered many items for my Jeep and my parts are always here fast and at a reasonable price.
Fast delivery and easy install. No complaints whatsoever. I will definitely be a repeat customer.
Received my order very fast. Good quality product and easy to install.
Great little mounting bracket. I threw out the cup holder and mounted a magnet. The angle was wonky with the cup holder attached.
Wheels and tires came mounted perfectly and two days early.
Great experience shopping with this company. Product was delivered fast.
Good website. Easy to find parts. Parts were shipped well with no damage.
Great shopping experience. Ease of order, order fulfillment and shipping was fast and easy
Ok, but a bit pricey - arrived ahead of schedule, looks great!
Super easy to install (husband did it in 40minutes). Easy to use. I like my hard top, but hate removing panels. Now i can easily enjoy the benefit of a soft top on with the rest staying with hard top.
Easy and fast and was just what I ordered, plus it fit great and works as it should.
I googled a light bar to install on a soft top Wrangler so that I can transport a kayak withojt having to drop the top. They had a couple of these light bars. Price was on point.
Nothing to complain about, all received perfect as expected.
Website makes it easy to search and find parts and accessories. Lots of customer pictures and reviews, installation instructions with time needed and difficulty, and being able to see the product on you model/color Wrangler.
Easy to navigate the web site, easy to find stuff and then some...
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257