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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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First time experience and was excellent doing business I highly recommend to anyone and everyone
Company unable to process order for some reason. Not a good experience and 45 minutes wasted on both ends. No resolution I had to follow up twice to no avail and finally cancelled.
Found what I wanted at the ET website. Price shopped other suppliers but bought from ET because I've always received good products and service from them.
I had to have mirrors when I took all doors, windows and top off my 89 Wrangler!
Easy to install and great price
My order was received on time and in excellent condition.
Knowledgeable and smooth customer service which allows me to 'browse' more often-- which may lead to more personalization of my toys!
Awesome prices fast shipping one stop shop for all your Jeep needs.
The installation was incredibly easy and they look incredible no complaints on my end the price point was also great to work with
The daytime led lights were disconnected and required splicing which will be a pain, there were no installation instructions (luckily it was still easy to figure out thanks to youtube). Otherwise the lights do look amazing and are a great improvement from the stock ones.
Everything fits and looks great, hopefully long term performance is great too.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If
I'm so sorry to hear about your experience!
So that I can help, please reach out to me directly at EXT 257
I hope to hear from you soon.
Amy