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Extreme TerrainReviews 3,236

4.4

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

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North Carolina
1 review
0 helpful votes
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Sliders
December 5, 2022

Great product with pretty easy install!, welds are good and hardware was all there.

Date of experience: December 5, 2022
Kentucky
1 review
0 helpful votes
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Shipping was fast
December 4, 2022

Received the parts in good order. Everything seems to be as described, very happy.

Date of experience: December 4, 2022
Pennsylvania
1 review
0 helpful votes
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Tire and wheel package
January 3, 2023

Overall the tires and wheels were good. But they were balanced with stickers, they already fell off. The one hub cap was also broken so I had to order a new one. Okay otherwise

Date of experience: December 4, 2022
Georgia
1 review
0 helpful votes
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Service was excellent
December 4, 2022

Order came on time and I would definitely shop here again

Date of experience: December 4, 2022
Georgia
1 review
0 helpful votes
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I received my order in a very timely manner. However, when I initially placed my order there was some sort of computer glitch and it would not read my card. So, I used another card that went through immediately. The bad part is that later the duplicate charge showed up in my account so I was actually charged twice. I contacted y'all and was told that the other charge would just drop off as it was pending. That charge did not drop off! I was told by yall to contact my bank. I did this and was told it would take another 10 days to review the matter. So, I have been without a large chunk of change for days now and that money was my christmas money! I'm still waiting for a resolution from my bank.
So, as far as receiving my order on a very timely matter which I'm very pleased with, I am not however, pleased with getting charged twice and having difficulty getting $455. Returned to me. All because of some computer issue on your part.

Date of experience: December 4, 2022
Oklahoma
1 review
0 helpful votes
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Excellent response time for the order. I haven't had a chance to use the winch but installation was fairly simple and easy to do.

Date of experience: December 3, 2022
Nevada
1 review
0 helpful votes
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My husband's happy with the bumper!
December 3, 2022

My husband's happy with the bumper! It was easy to install

Date of experience: December 3, 2022
Colorado
1 review
0 helpful votes
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Ideal
December 3, 2022

Easy to order, arrived a day before they said it would, can't ask for much more

Date of experience: December 3, 2022
Wisconsin
1 review
0 helpful votes
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Ordered 5 pro comp A/T sport tires with 5 pro comp 05 series torq rims and TPMS sensors shipped mounted and balanced, 3 of the 5 were packaged well the other two were not one rim had a nice gouge in the front the other wheel had the wheel weights stuck to the box unknowingly if they were extras or supposed to be on the rim itself. Sent the damaged items back for replacements. Quickly got replacements however they were not mounted and balanced like original order was placed. Left me to get them mounted and balanced. After almost a month of sending the damaged wheels back and 2 weeks after showing my receipt for the mounting and balancing at a local shop I still have not been reimbursed for the local shop doing the work and the excuse used is the returns have not been processed yet. Will not be making another purchase from extreme terrain after this hassle. It's fine for them to charge me immediately for my order but to get reimbursed for their mistakes made they can drag feet for 2 plus weeks.

Date of experience: December 2, 2022
North Carolina
2 reviews
0 helpful votes
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Falcon
December 2, 2022

Excellent. Simple transaction and fast delivery to my home.

Date of experience: December 2, 2022
Texas
1 review
0 helpful votes
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Great Product
December 2, 2022

We love the tires and rims but FedEx almost always disappoints. They put the boxes out in our driveway while it was raining so hard and the boxes were just falling apart when we got home. They could have easily put them on our covered porch.

Date of experience: December 2, 2022
New York
1 review
0 helpful votes
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Quick delivery
December 2, 2022

I received both orders very fast. Both items are Christmas presents for my Son. Thank you

Date of experience: December 2, 2022
Missouri
1 review
0 helpful votes
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Running boards
December 1, 2022

Great service shipped quick and packaged very well

Date of experience: December 1, 2022
Maine
1 review
0 helpful votes
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Antenna 13"
December 1, 2022

Everything went as expected, product arrive fine, delivery was quick.

Date of experience: December 1, 2022
California
1 review
0 helpful votes
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New Bumper
November 29, 2022

Very easy to use the website. I did not need to register my Jeep. All the information is right there.

Date of experience: November 29, 2022
Virginia
1 review
0 helpful votes
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Good price, good service
November 29, 2022

Hard to find part, on hand, excellent price. Shipped faster than estimated. Good follow-up.
Big issue...since ordering, they have blown up my email and rexts to the point where I have had no choice but to block them.
Dang shame.

Date of experience: November 29, 2022
California
1 review
0 helpful votes
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Jeep Floormats
November 28, 2022

Send item in promised time, well packaged- easy experience- will shop here again for my Jeep Needs!

Date of experience: November 28, 2022
Missouri
1 review
0 helpful votes
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Floor mats
November 27, 2022

My floor mats arrived on time and they fit perfect. I would definitely buy them again.

Date of experience: November 27, 2022
Washington
1 review
0 helpful votes
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Awesome!
November 26, 2022

Easy easy! The running boards are exactly what we wanted!:-)

Date of experience: November 26, 2022
Nevada
1 review
0 helpful votes
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Good and fast
November 26, 2022

Always good and fast service.
Never get disappointed everytime i order.

Date of experience: November 26, 2022