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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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My second purchase with extreme terrain and the customers service is awesome. Easy to find whatvim looking for and great selection
Ordered an item that is listed as in stock 12 days ago and haven't recieved any shipment info. Even she's that the order hasnt been processed! I called and they couldn't even tell me a date that it would actually ship out? They gave me an educated guess that it would ship out in another couple of days. Which means i probably won't receive the product I've already bought and paid for, for an additional couple of weeks. Very disappointed!
It's so great to be able to see products on vehicles just like mine.
I have black wheels on my gladiator and I'm wanting red lug nuts to highlight my jeep that has red on it as well. I was looking for locking lug nuts for all 4 tires. I'm hoping I will hear from someone soon. I left a message to see if they have locking ones. I ordered ones that my husband told me that are not locking.
Very easy to install and gave me better sound. Will definitely buy again if needed
Everyone was super helpful and ensured I received the correct product
I feel a big difference in my throttle response
It does not hesitate to go when you hit the gas
Unlike the stock one, where there's hesitates, when you hit the gas
Great item and not hard to put on! Glad I found this website to get them from!
Had a great experience with my order. Communication was great and the website was easy to navigate
Fast shipping. Will definitely be buying again from this company!
You have anything we need to build our Jeep. We will continue to buy from y'all. As my son buys fr yall for his Jeep also
Great prices and the people here I like how they are always welling to help.
Easy to order,fast shipping.I always come back to this store to checkout what's the parts that I need for my jeep.
Everything went just like it suppose to. Easey to order what you want. And you get what you order in a timely manner. If they say that you will get your order in three days thats is when you will get it. I enjoy just looking for stuff for my 2017 Toyota Tacoma.I do brouse a lot. Thanks
Called ET for info on fitment for wheels on a Bronco. Spoke with Brad who gave me all the answers I needed. Called Brad back to place my order and was very happy with the help he gave. After ordering, I had another question. Communication and customer service was incredible.
Ordered online customer service very helpful and answered all my questions can't wait to get them
Was easy to shop on line. No second guessing if the products i was ordering. Every product i looked at, stated if this fit my listed vehicle. Next day service was an hour late delivered...NOT A PROBLEM. I was very surprised on the next day service was available to begin with. The package arrived undamaged, well packaged and a perfect fit. Happy for the quality of my parts ordered. We'll satisfied from shopping to the arrival of parts. Will definitely order parts again.
Quick and easy install, delivered on time, perfect fit for my 2024 1794 Tundra
So far everything is going good and it did arrive on time, the price I believe is fair.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Cody,
I apologize for the delay with your shipment and no communication regarding the order I just left you a voicemail going into more detail on this and as stated I issued you a voucher to use on your next purchase online or over the phone. Again, I apologize for any inconvenience this has caused you and if you nee any additional assistance please do not hesitate to reach out to us.
Thank you,
Allison