Overview
Extreme Terrain has a rating of 4.3 stars from 10,805 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
Instant Feedback
Only four stars because the plastic keepers for the bumper bolts don't work very well if you are working without any help other than that it looks great.
Little tedious to install- about an hour each side. Jeep WK2. Wiring harness in the way made it take longer. Good fit and works well so far- just installed it a few days ago
The order process was great. Fedx dropped the ball and delivered a day late per their tracking. It was on the truck, but not delivered until the following business day.
Great process, delivery was smooth, and exactly what I needed to use my brand new spare that had never been rotated into my current set of tires! They work great and have performed well already in deep snow and mud out at elk camp recently! TMPS sensors are also great- no more sensor light at all!
I have placed order for 4 test units & 4 wheels that have long been debited to my charge care without any exclamation as to why they have not shipped!
Delivered in time easy to order good service I bought before from this side and I will still buy again.
I ordered my part and it was delivered on time. Great. After that came the DAILY emails pushing me for business. I requested to be taken off their email list and they just sent a bunch more. Way…too…aggressive marketing. Breathe people. I'll buy more but you need to have a talk with your marketing person. Quadratec doesn't do this to me and I order a lot from them.
Ordered on the 18th and paid for next day shipping to arrive on the 19th. Tracking from FedEx says it still hasn't shipped. Well, that was a waste of money. Plus, how came someone write a review if the item hasn't even shipped yet?
Hello Kenneth,
I'm sorry to hear about the delay with shipping your order! I reviewed your order and looks like your parts should be delivered today. I wanted to make this right, and issued a refund for the 1 day shipping. Again, I apologize for any inconvenience this may have caused, and issued a voucher for your next order that can be used online or over the phone. If there is anything else we may assist you with please feel free to reach out to me directly at ext 1320.
Thanks,
Desiree
Everyone is super helpful! They know the product, understand what will fit and not fit a vehicle, and are also great at making suggestions.
I haven't gotten the product yet but what I have received is no less than 5 marketing emails a day. GIVE. IT. A. REST.
Hey Michael,
I located your order for the Track Bar, I apologize for all of the marketing emails as far as your order goes it is due for delivery today 3/12. If you want to unsubscribe from the marketing emails you can do so at the bottom of one of them, and then you can use the customer portal which is orders.extremeterrain.com to see tracking, estimated ship dates and print invoices. I hope you found this information helpful and if you need anything else please feel free to reach out to us.
Thank you,
Allison
The ordering process for my new front grill was very easy! Waiting to see how the delivery portion goes. Looking forward to receiving it.
I had a bad experience with another vender on ordering a set of taillights for my 2011 Tundrs. At 32 days from the irder I had to call my bank to handle the situation. I called Extreme Terain on 17 March, ordered a set of AlphaRex Luxx series Tail lights thru Steve and they were on the way the next day for delivery on 21 March. Fast and Efficientb
Did not get installation instructions. Hoping all hardware is here. Now I have to waste more time googling how to install.
LOVE my new running boards. Came quickly and as described, and they look great. So easy I didn't need my husband.
Bought 2006 jeep cold air intake from banks,looked on website they had it ordered and fit great. Guess it helps finding a good site to order from,thanks again
I had a call from extreme terrain before getting my order ensuring me that if it doesn't fit correctly, they'll work with me right away to replace it with the right fit. I made the product fit and am happy with the result.
The person that I ordered my product with was knowledgeable and helpful. I plan on contacting him again for more information and products.
I've ordered multiple items for my 97 Wrangler and everything has been delivered in a timely manner and items have worked out great.
Found a very specific open box item I needed for my JK (halo headlights w/o harness, as I'm already wired in). Price was very fair, and parts showed up in great condition. If you buy open box, do allow a little extra time as it won't be pulled from regular inventory. Once the item shipped it arrived very, very quickly.
I love ordering from you guys but i got sent the wrong part and no header knobs. I need to send this back
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- Malvern, PA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Larry,
I am sorry I missed you I just left you a voicemail going into further detail regarding your review. Please keep an eye on your email as I stated for an estimated ship date or tracking information. We apologize for the delay with your wheels and if there is anything else we can assist with please do not hesitate to reach out to us.
Thank you,
Allison