Extreme Tactical Dynamics

Ordered emergency lights from them, their website is impressive but thats where it ends! Lights never showed up, called the number listed on their website got bounced around from one recording to the next. The company directory is a joke, their email listed on website? Good luck with that! Contacted Florida BBB and filed a complaint, filed a complaint with PAYPAL and got a full refund. THANK YOU PAYPAL. I Googled their address in Florida and when the map loaded it showed a balloon text for 911 Signal, so let me tell you about those clowns. A few years ago I ordered emergency lights from them for another vehicle and got the same results as I am having now! Apparently 911 Signal and Extreme Tactical Dynamics are one in the same. I Googled the Florida BBB and found over 250 complaints against this company! Really? Why hasn't some agency shut them down? DO NOT BUY ANYTHING FROM THESE CLOWNS! I would rate them lower but the stars don't go down to negative 100.

Do not order from these people they told me they will refund my money and it's been 3 weeks now and I haven't received it they are thief's they take your money stay away from these people every time I write to them by email no response then I call them and never can get through so if you are thinking about ordering from this company dont unless you like your money stolen and no product I will never do businesses with them ever again and I will tell everyone I know that wants a item I'll tell them to go elsewhere this company is a thief

You will never get your order and your money will never be seen again.,Look at all the negative comments and reviews!

If you want this light bar, you better order it at least two months in advance. One was ordered Nov 2020 and we are still waiting for it. Try other manufacturers if you want it quicker

I recently purchased 6 hideaway led white/amber strobe lights. One of these stopped working after installation. I am 77 years old, am ASE certified master technician and a retired automotive instructor. I contacted Extreme Tactical as soon as I finished the installation by email, two times, no reply at all. I called by telephone and left a message, still no response. This one light out of 6 was obviously defective. After removal my vehicle was immobilized, due to removing the headlight assembly and I notified Extreme Tac that the led would flash 6 times and stop, nothing. If i disconnected power and reconnected then it would flash 6 times and go out. I have never dealt with a company who would not at LEAST contact a customer. I use this vehicle daily. I had to seal the hole with tape and reinstall my headlight assembly, and I ordered another hideaway led strobe light from Bright Lights LED. Received in two days and am installing the new light. I would definitely NOT recommend Extreme Tactical, and since I am retired from the Army, I would question their referencing that they are approved by the US govt! My wife and I own and operate a business, and if we treated a complaint by one of OUR customers like this, I would be ashamed of ourselves.
If you desire to do business with these folks, knowing ahead of their treatment of this old soldier, then I have no sympathy for you if you encounter the same treatment.

I placed two orders with Extreme Tactical Dynamics. The first order was confirmed to ship within 3-5 business days, but never got shipped nor updated. After 10 days I tried to contact the company and finally spoke to a rep. I was told the item was on backorder and will ship "soon". After three weeks I tried to contact the company again via phone or chat, but was unable to do so. I sent an email and got a response after two days, that the item is in customs and will be shipped "soon". Again, no update or shipment. After another week I called again (took me two days to get a hold of somebody) and was told the item is still in customs and will be shipped in two weeks. The rep was extremely rude and unprofessional and she finally cancelled my order on her own, stating the money will be refunded to my credit card. The other order I placed included a free flashlight. However, after I received the items (10 days after order date, although it was allegedly sent out the same day), the flashlight was not in the package, but on the packing list. On my inquiry I was told that the flashlight will no longer be manufactured and she was "sorry about that".
These are unethical business practices, the reps are unprofessional and extremely rude. This company is unethical and unreliable, stay away from Extreme Tactical Dynamics!

Order lights from them a month ago and still haven't received them tried to call them and still haven't heard from them. Tried to email them but still no answer

This company is a joke. Never sent my lights zero communication tried emailing accounting to cancel. No response apparently they are known well for taking your money and not delivering.

ORDER PLACED Nov 5th 2021 LAST UPDATE Nov 22nd 2021(never got my items i call 10 times but no responsed i send 20 e-mail was tne same order for $99.00 they RIP me off?

My son bought lightbar from them as a xmas present to me, I used 3 times and the mountinging clips broke. Contacted customer service and was givin the run around for a month before I was told my son was the original purchaser so the warranty was void and would have to pay. WORST PRODUCT EVER, CHEAP MATERIAL AND WORST CUSTOMER SERVICE I HAVE EVER SEEN... SAVE YOUR MONEY FOR THE REAL COMPANIES OUT THERE. THESES ARE JUST EXPENSIVE KNOCKOFFS.

They will take your money and not ship a thing, dont even try to contact them,, they NEVER ANSWER THE PHONE, its been 4 months since i placed an order,

Order some things weeks ago and still don't have them in yet. Which is keeping patrol car down. We're going to start going to other companies.

Zero is not an option. I ordered what appeared to be an in stock Item in March. After a few weeks of nothing I inquired and told like others on here that they needed to wait for my build. But yet I ordered a standard config. Makes me ask the Hmm question. After 3 weeks of stories from the help email I requested my order to be cancelled. I got the confirmation for the request to be completed in 7 days. Funny that as soon as I did cancel request they said that my order was waiting fulfillment. I inquire again and assured my order is cancelled but just passing in system. But yet another week no money no change in status. And now they wont even respond to me. Phone is never answered always a run around. So I guess I am out the money I spent because clearly we are being ripped off.

Update.
So since the review they commented privately that they saw my review which they disputed with Trustpilot. They then said my funds were released. Released to who I have no Idea. Not my account. Oh and same old story they don't respond. Filed a complaint with bank and they haven't responded to the bank either. They did answer one time to me that they released the funds and my bank was going to hold for 90 days. News flash the bank does not even see a transfer of funds.

I have now filled a complaint with BBB which everyone should do, Lets flood the market and take these crooks down. I also filed a complaint with the Attorney General with the State of Florida. Which everyone should do also. The more we speak about this guy the better chance of them being closed down. I absolutely refuse to give these people that chance to continue to scam the first responders that they will need some day.

Update 2
I received a call today from ETD, The person was very nice and a helpful. She gave me a lot of needed information for my dispute and if all goes well it looks like I should be getting my refund. Will update if anything else should change

I ordered a visor light bar in July I waited over a month and a half for the light bar to get to my location. I tried it in my car and it was to big so I returned it and payed 1 day shipping to get the package there quickly to be a nice person. I put my return items on a piece of paper along with the product numbers inside the box with the return item. I called back to see if they have gotten my return items a week or two later and they said they did and asked what I wanted in return for the light bar and I said I left a piece of paper in the box what I wanted in return. So I asked kindly what I wanted and they got the order but didn't give me no order number or anything like that. In early November I called back to see how they were doing on the order and they said they didn't have a return order for me at all so I had to repeat again what I wanted in return for the 2nd time but yet no order number again. I waited until November 20th and called back again and they answered and said sorry we didn't get a an order for your return so I had to repeat back a 3rd time and then they gave me a new order number and said it will take a little bit for the order to get shipped out due to the holidays and I said that's okay I understand. I waited until now which is 2/4/21 and still says that the product is still in production and the order has not been updated since November 20th. I tried calling for a month almost every week and they would send me to voice mail or either say they are to busy with a customer. I do not recommend this company at all. I would go to a company that will appreciate your money and your cooperation. This is not the company that will work with you at all. Bad customer service and horrible communication.