Extreme Tactical Dynamics

I placed an order of $500 on February 12th and I they haven't sent my product, is just says that it is in production, I keep writing them and I just receive automated messages, they don't answer the phone. I would never buy here again, I wrote them an email to proceed with the money return and they dont answer.

I own a first responder installation company. I had made a large order
It took forever and when things arrived some items were wrong or not there at all. I attempted to contact them (Trudi). I kept recieving numerous excuses and then they started dogging my emails and phone calls all together until I called from another phone number. She (Trudi) said for me to send the wrong items back which we did. They received the returned items but we NEVER received our ordered items. I think their a very SMALL business possibly work8ng out of their home garage or that's the impression that I get. BEWARE, Shop elsewhere before ordering from this company. Never had to post a review such as this but buyer beware. If, I could I wouldn't even add one star for this place

I placed an order on March 23 2021 in the amount of 114.00. They took their money the day the order was placed which wasn't the problem. The problem was the site never said the item was out of stock and would have to go into production so again I placed my order for the surface mount lights. Here we are August 12 2021 and I still don't have my product and you can't talk to anyone to get a refund. So I got my lights from another vendor. I call these idiots every day trying to get my money back and sent dozens of emails on a daily basis and I still haven't heard from anyone and I still haven't got my money back. They took my money and I got no product so that makes them thieves in my book!

This is the second time that I purchased from Extreme Tactical Dynamics. The first time I ordered I needed technical help on the product and never heard back after multiple emails and phone calls. This time around I placed an order on July 5 for a light bar. I send customer service an email on Monday July, 11th asking when my order would ship as it had been 5 business days since I placed the order. My first order shipped the next day. I got a response back saying my item was in stock and that it would be shipping soon but they were backlogged from the holiday weekend, which doesn't really make sense since they were only off for one day on July 4th. On July 14th I still had not received shipping information so I send another email saying that if my item didn't ship by July 14th to please cancel the order. I got a snarky email back, where someone just pasted their return policy into the email. I formally requested a refund per their policy. This company says "they serve those that serve us", they have horrible customer service and wait times. These products are not luxury items, they are items that first responders use to respond to emergency calls. I ordered two other items from two other similar companies two days after I placed my original order, and those items arrived in less than 3 days. I would stay away from this company.

I have been waiting for over 6 months and still no sure date my account was deleted I can't even sign in to check it, if I call it takes about an hour (no Exaggeration) just really unhappy. Also one of the light I did receive Did not work attempted multiple times to send them a video and picture evidence that nothing was messed with they cannot receive anything and have no explanation or won't even work with me to send it back and have them look at it or send me a new one So if I could give them zero stars I would very disappointed with their customer service and they're shipping methods

I purchased a visor light, 4 hideaway strobes, 2 grill lights and a switch box on Saturday July 11. ETD processed my credit card on Monday July 13. On July 23 I reached out to find out when my products would arrive. The things I bought for this Build from Gall's and Xprite arrived within a few days. I got a template email about production delays form the factory, COvid blah blah blah. 10-14 days they said They could have told me that it was out of stock, but CHOSE not to. Now its Aug 10, I called the number and extension they gave me. Voice mail and based on the content of the message, they don't answer the phone, they just want you to leave a message. Clearly this was a mistake to order from them.

There's enough ratings to assure you the company is a scam. But chech it out for yourself. Call the main ETD phone number and attempt any other extension other than sales. You will never talk to a person, you get to listen to a recording about how they are upgrading the phone system (2years) and finally you will never receive a call back. Then you decide if you want to do business with this company.

I dealt with Aspire Sales LLC (ETD) for months of emails and a PayPal dispute. On the last day of the dispute they sent a tracking number. I escalating it and paypal denied the claim. Ordered 12-9-20, Received 2-16-21 Mined you this was a X-Mas present.

I ordered $169 worth of emergency lighting on March 12,2021 and have yet to receive the lights, it's now April 14. I paid by credit card and they processed the payment through paypal. Virtually no communication through email, failed to give me even a tracking number. I called paypal and filed a complaint, but paypal stated that since I also complained to my credit card company, they would not honor the complaint. DON'T DO BUSINESS WITH THIS COMPANY...

The lights from this company are cheap, but you get what you pay for. The aren't very bright at all and when you attempt to do a return and refund they will give you the runaround. Also when you try to cancel an order they give you the run around. This company has cheat me out of $196.00 on lights that I attempted to cancel, but they have not refunded the money to my bank account. If you want a good company with good lights the do not do business with this company. I order lights from strobesnmore.com and they are a lot better to deal with with better lights at great prices. Again do not waste your time with EXTREME TACTICAL DYNAMICS they will cheat you out of money and their lights suck, spend a few more dollars at a different company to get a better product and not get cheated.

Horrible scam. Do not trust anything nor order anything from these losers; they will keep your money and never send you a thing other than generic emails and condescending replies. Worthless.

I ordered red and amber double stack lights, hot pink and amber, ordered the 360 degree hideaways, got some non reflective garbage, ordered Orion 12 and got something completely different, was charged for the free promotional dash light. Have sent 3 messages, called and left numerous messages. I am out $600 and can't get ahold of anyone. I have a box full of useless lights. Customer service sucks, quality sucks, this company is a joke, DO NOT ORDER FROM THIS COMPANY, THEY WILL SCREW YOU.