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ExpressPassport has a rating of 3.9 stars from 301 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ExpressPassport most frequently mention customer service and post office. ExpressPassport ranks 3rd among Passports sites.
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Very good services! Everything goes by fast
Very organized and fast service. Got passport faster then expected.
I would rate the service not 5 stars but 10 stars.
Thanks.
Eli
Express Passports was awesome! They were super fast.
Great customer service. The time frame was super respected. The fees should be considered for reduction to adjust today's economy.
Easy to work with; great customer service; 100% in the time frame
Great service. I like that they are open on the weekend so I was able to discuss and get my application completed and ready to send on Monday morning. Teddy was very helpful and professional.
EXCELLENT CUSTOMER SERVICE, EXCELLENT COMMUNCATION. FASTER THAN EXPECTED SERVICE FOR MY PASSPORT RENEWAL BOOK (STILL WAITING FOR MY CARD) BUT VERY PLEASED.
Thank you
My husband and I received our passports ahead of schedule! Very professional company! I would highly recommend them to anyone needing an expedited passport.
Best Customer Service I have experienced in a long time. Will use this service again if needed along with recommending to my friends and family.
They made what could have been an extremely stressful time a lot more relaxed. HIGHLY recommend them to anyone that needs an expedited passport. Worth every penny!
The experience was quick and easy.
5 stars! Can't say enough good things about the work you do! HIGHLY recommend you and your services to ANYONE that need to expedite passport services!
Both customerservice representatives that I spoke with were very helpful and patient. Looking forward to my first vacation in over 5 years. Glad my passport is safely in my hands and not wandering its way through the post office system.
Sent my docs in and got my passport pretty much within a week. Exactly as advertised.
Well done, professional and efficient effort!
It was was a great experience - no isssues at all, and my passport renewal was even ahead of promised date. Very professional service. Thanks again.
I cannot be more grateful for the speed and ease of this service.
This is an expensive way to get or renew a passport, but it worked very smoothly. I am glad I used the service. Everyone was very courteous. And they let you know exactly what is happening in each stage of the process.
DO NOT SHARE MY EMAIL ADDRESS PLEASE
I would recommend this service to everyone who needs an expedited passport. I received the best customer service and received the renewed passport within two days. Sandra and Antonio were very helpful. Sandra took me through the whole process on the phone and made sure i did everything right so there were no errors. Thank you again
Answer: I was baited and switched. I went to the US Post office site and inadvertently clicked on their link.
Answer: Just go to the post office ( set appointment on line) one shot deal.
Answer: Yes, if you have a minor child. Also, you must already have flight information for Expresspassport which conflicts with school trips methods.