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ExpressPassport

Overview

ExpressPassport has a rating of 3.9 stars from 300 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ExpressPassport most frequently mention customer service, post office and easy process. ExpressPassport ranks 3rd among Passports sites.

service
5
value
4
shipping
5
returns
4
quality
4

Instant Feedback

1 review
How would you rate ExpressPassport?
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Michael B.
0 reviews
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Exceptional service and priced very well for that service. Their team was helpful from start to finish.

Date of experience: October 31, 2018
James M.
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Amazing company!
May 22, 2018

Amazing company! Needed my passport in less than 6 days and got it in 5! Worth the money and glad I came to them!

Date of experience: May 22, 2018
Vincent R.
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This service was accurate, timely, very professional, came through faster than expected. The $$ was worth getting the documents on time for our trip.

Date of experience: August 28, 2019
Ryn M.
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I used the service based on the reviews and I am now one of these same happy customers. Thanks to everyone that helped me.

Date of experience: May 17, 2018
Tim K.
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Yall came through in a clutch!
June 1, 2018

Yall came through in a clutch! Unbelievable. I just got my passport (it was delivered this morning). I am so happy! Thank you!

Date of experience: June 1, 2018
Dean V.
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First rate
March 12, 2018

First rate. I have used others and they were not timely or understood my needs.EXPRESSPASSPORT.COM IS THE BEST! They delivered on time and all was correct and professionally executed.

Date of experience: March 12, 2018
Eli Q.
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Very organized and fast service
August 23, 2018

Very organized and fast service. Got passport faster then expected.

I would rate the service not 5 stars but 10 stars.

Thanks.
Eli

Date of experience: August 23, 2018
Carl O.
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It was was a great experience
June 29, 2018

It was was a great experience - no isssues at all, and my passport renewal was even ahead of promised date. Very professional service. Thanks again.

Date of experience: June 29, 2018
Terrence M.
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I just followed the instructions and it was really easy. No need to even call in. Thank you for making the renewal process quick and easy. -TM

Date of experience: May 8, 2018
Saleh M.
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You people are great
December 29, 2018

You people are great. U tried your best to share customer concern. Your follow up kept me calm knowing the isuue is in excellent hands, Thanx.

Date of experience: December 29, 2018
John B.
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Overall good service, but might make it more clear that the fee does not cover the payment to the U.S. Government agency issuing the passport.

Date of experience: June 13, 2018
Marya O.
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Yes!
June 6, 2018

Yes! Success! I just got my passport and I don't even leave for my trip until Monday! Absolutely stunning service!

Date of experience: June 6, 2018
Santo B.
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Have used your service before
July 31, 2019

Have used your service before - always excellent, always on time. Will keep recommending it to others. Keep up great work.

Date of experience: July 31, 2019
NealTravlesFar W.
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Extremely professional and well-organized service. Got my new passport in FOUR days. Fantastic service.

Date of experience: April 13, 2018
Skylar K.
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Both reps that helped me were very knowledgeable and friendly. It was a good service since I was in a pinch and needed a new passport like yesterday.

Date of experience: May 8, 2018
Randy O.
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It's a good service if you need your passport fast. I also needed a visa so I am glad I called for help.

Date of experience: May 2, 2018
M P.
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Fantastic experience due to great customer service, attention to details and walk through of requirements and quick turnaround.

Date of experience: April 18, 2018
Anthony E.
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I used Expresspassport.com to purchase passports for myself and my two daughters and it was easy and fast.

Date of experience: March 12, 2018
Stanley R.
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I was very happy and shocked we received the passport in 5 days from when I mailed the packet in. Highly recommended.

Date of experience: August 21, 2019
Diane B.
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I was a bit worried, but they definitely under promised and over delivered. I was very happy with their service and commitment.

Date of experience: February 6, 2019