Overview
ExpressPassport has a rating of 3.9 stars from 300 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ExpressPassport most frequently mention customer service, post office and easy process. ExpressPassport ranks 3rd among Passports sites.
Instant Feedback
Absolutely perfect less than 7 days very helpful very informative on the process thank you very much!
Initial contact was with Ben Figueroa, his service and handling of the matter was simply great as was the overall service. Thank you.
Much faster than I anticipated. The process was overwhelming but I took my time and the support staff was very friendly and helpful.
Service was excellent. Amy got my order processed it and got me on my trip. She was a life saver. Thanks Amy
Great service. My passport arrived exactly when they said it would!
Great customer service! Your team helped me out of a jam that was completely my fault! Courteous and super helpful!
No issues. Service was exactly what I expected. Passport delivered on day 3. Fees and instructions easy to follow.
Expensive but worth it. Walked through every single step with a person over the phone. Delivered in 3 days as promised.
Fantastic service in a real pinch. I think the y were expensive and worth it! Thank you for saving my trip
No issues. Really easy process actually. Just listen to the specialists and they will guide you along. I got my passport in 4 days.
Customer service is efficient, friendly and listens to your needs. I found the overall experience a breadth of fresh air.
It was super easy, and i got everyones passports within a day. Easy process, great customer service, and very efficient!
My passport was back in my hand within 3 days. I was nervous this wouldn't work but it was surprisingly easy.
EXCELLENT CUSTOMER SERVICE, EXCELLENT COMMUNCATION. FASTER THAN EXPECTED SERVICE FOR MY PASSPORT RENEWAL BOOK (STILL WAITING FOR MY CARD) BUT VERY PLEASED.
Thank you
Sent my docs in and got my passport pretty much within a week. Exactly as advertised.
Very satisfied but i hope next time i renew my passport early to avoid extra fees
Good service. Price was clear and I actually got my passport in time for my flight.
Customer service was great! I was anxious about timing and they came through with flying colors!
I didn't have any issues with the process. Straightforward and easy if you follow the instructions.
Great service and very friendly. Was amazed at their personal service they provided me.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members