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ExpressPassport

Overview

ExpressPassport has a rating of 3.9 stars from 300 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ExpressPassport most frequently mention customer service, post office and easy process. ExpressPassport ranks 3rd among Passports sites.

service
5
value
4
shipping
5
returns
4
quality
4

Instant Feedback

1 review
How would you rate ExpressPassport?
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Brandon R.
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I just tried to leave a review but the page crashed. Anyway, good service. It saved me a trip to Chicago or Detroit. Express Passport expedited my documents and I didn't have to cancel my trip.

Date of experience: June 5, 2018
Rob N.
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I had a great experience
May 15, 2019

I had a great experience.
The process was smooth and I was notified every step of the way.
Received my passport within 7 days of submitting documents. 3 days prior to travel.

Date of experience: May 15, 2019
Ysenia O.
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Hey guys!
May 1, 2018

Hey guys! I told you I would leave a review! Anyway, thank you! This was very stressful but I must admit you guys did a good job making me comfy with the process. Much love!

Date of experience: May 1, 2018
Linda L.
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Great service
August 2, 2018

Great service. I like that they are open on the weekend so I was able to discuss and get my application completed and ready to send on Monday morning. Teddy was very helpful and professional.

Date of experience: August 2, 2018
Duke T.
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I found the service to be straight forward and simple to use. Their customer service people were knowledgeable and helped me each step of the way. I would highly recommend this service.

Date of experience: March 12, 2018
Charles H.
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Very quick and easy service!
August 12, 2019

Very quick and easy service! All agents were very helpful and answered all questions before starting the process. We were informed of each step throughout the process

Date of experience: August 12, 2019
Jeffrey G.
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I was very impressed with your service and how easy you made it for me I had my worries and you put them all to rest thanks again I had a great time in Costa rica!

Date of experience: February 11, 2019
Vince G.
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5 stars!
July 15, 2018

5 stars! Can't say enough good things about the work you do! HIGHLY recommend you and your services to ANYONE that need to expedite passport services!

Date of experience: July 15, 2018
Mark T.
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Just got my passport this morning!
May 3, 2018

Just got my passport this morning! Ordered on Monday and passport in hand by Thursday. That's a miracle if I've ever heard of one.

Date of experience: May 3, 2018
Michel A.
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No issues just wanted to say thank you
April 25, 2018

No issues just wanted to say thank you. Passports arrived in time to get our visas which took forever. I wish we had used a visa service too.

Date of experience: April 25, 2018
William I.
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Best Customer Service I have experienced in a long time. Will use this service again if needed along with recommending to my friends and family.

Date of experience: July 25, 2018
Lee Z.
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I've used their service now 2 times 10 years apart. Smooth service, knowledgeable CS Reps walked me through the process. PP arrived 1 day early.

Date of experience: June 25, 2018
Karen G.
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You guys were great!
June 11, 2018

You guys were great! It made my life very easy when I picked your company to get my passport done quickly :)

Date of experience: June 11, 2018
Timothy Z.
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Fantastic, even though I messed up forgetting to sign a form, they still had my passport in my hands ahead of schedule.

Date of experience: March 22, 2018
Chris T.
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Service was excellent
May 7, 2018

Service was excellent. Instructions were simple. Received my new passport very quickly. Would use this service again if the need arises.

Date of experience: May 7, 2018
William D.
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SERIOUSLY THE BEST!
May 30, 2018

SERIOUSLY THE BEST! I had no idea you could get a passport this fast, but it's actually possible. I saw the reviews and went with the best. Glad I did. Thank you Express Passports!

Date of experience: May 30, 2018
Wendy F.
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Fast, efficient, friendly, reliable, accurate and supportive. I got more than what I expected. Their customer service is top class!

Date of experience: March 31, 2018
Lauren Y.
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Great customer service
August 9, 2018

Great customer service. The time frame was super respected. The fees should be considered for reduction to adjust today's economy.

Date of experience: August 9, 2018
Betty D.
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Staff was very professional
January 10, 2019

Staff was very professional. The service was right on time as promised. I would most defiantly use them again.

Date of experience: January 10, 2019
Richard B.
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No issues
April 26, 2018

No issues. Good service. Only suggestion would be to tell the government to make their fees cheaper! ;)

Date of experience: April 26, 2018