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ExpressPassport has a rating of 3.9 stars from 301 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ExpressPassport most frequently mention customer service and post office. ExpressPassport ranks 3rd among Passports sites.
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Very professional and helpful.
Very nice
Very professional
& patient in a crisis!
I was very impressed with your service and how easy you made it for me I had my worries and you put them all to rest thanks again I had a great time in Costa rica!
I was a bit worried, but they definitely under promised and over delivered. I was very happy with their service and commitment.
Even with the government shutdown the service went well and passport arrived in time. This is not a cheap option though so expect to pay a high premium for it.
Super efficient! I was a bit worried with the government shut down but still job got done on time!
Staff was very professional. The service was right on time as promised. I would most defiantly use them again.
Great and prompt service despite Government shutdown.
Great customer service! Your team helped me out of a jam that was completely my fault! Courteous and super helpful!
You people are great. U tried your best to share customer concern. Your follow up kept me calm knowing the isuue is in excellent hands, Thanx.
Fantastic service in a real pinch. I think the y were expensive and worth it! Thank you for saving my trip
They were very helpful and nice.
Excellent service. Very pleasant, and attentive to my concerns and timing.
Excellent service!
Staff guided me throughout entire process
Excellent service! They communicate very well and guide you through the process step by step! Transaction went so well. I needed my passport fairly fast and they delivered! Will recommend and use again!
Fantastic service. Very professional. Quick turnaround. Worth the money.
I have never used a third party before, they made the experience easy. They answered questions and walked me through the process step by step. Had updates on the processing of the passport. Received passport sooner than expected. Very happy with the experience
Answer: I was baited and switched. I went to the US Post office site and inadvertently clicked on their link.
Answer: Just go to the post office ( set appointment on line) one shot deal.
Answer: Yes, if you have a minor child. Also, you must already have flight information for Expresspassport which conflicts with school trips methods.