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ExpressPassportReviews 301

3.9

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ExpressPassport Reviews Summary

ExpressPassport has a rating of 3.9 stars from 301 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ExpressPassport most frequently mention customer service and post office. ExpressPassport ranks 3rd among Passports sites.

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Constance P.
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February 22, 2019

Date of experience: February 22, 2019
VERNEATHEA S.
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Very professional and helpful
February 21, 2019

Very professional and helpful.

Date of experience: February 21, 2019
Linda F.
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Very nice
February 20, 2019

Very nice
Very professional
& patient in a crisis!

Date of experience: February 20, 2019
Jeffrey G.
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I was very impressed with your service and how easy you made it for me I had my worries and you put them all to rest thanks again I had a great time in Costa rica!

Date of experience: February 11, 2019
Diane B.
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I was a bit worried, but they definitely under promised and over delivered. I was very happy with their service and commitment.

Date of experience: February 6, 2019
Ian T.
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Even with the government shutdown the service went well and passport arrived in time. This is not a cheap option though so expect to pay a high premium for it.

Date of experience: February 4, 2019
Gemma P.
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Super efficient!
January 22, 2019

Super efficient! I was a bit worried with the government shut down but still job got done on time!

Date of experience: January 22, 2019
Jahlique A.
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January 19, 2019

Date of experience: January 19, 2019
Betty D.
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Staff was very professional
January 10, 2019

Staff was very professional. The service was right on time as promised. I would most defiantly use them again.

Date of experience: January 10, 2019
David G.
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Great and prompt service despite Government shutdown.

Date of experience: January 10, 2019
Richard T.
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Great customer service!
January 10, 2019

Great customer service! Your team helped me out of a jam that was completely my fault! Courteous and super helpful!

Date of experience: January 10, 2019
Saleh M.
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You people are great
December 29, 2018

You people are great. U tried your best to share customer concern. Your follow up kept me calm knowing the isuue is in excellent hands, Thanx.

Date of experience: December 29, 2018
Meryl P.
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Fantastic service in a real pinch
December 19, 2018

Fantastic service in a real pinch. I think the y were expensive and worth it! Thank you for saving my trip

Date of experience: December 19, 2018
Julie D.
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They were very helpful and nice
December 19, 2018

They were very helpful and nice.

Date of experience: December 19, 2018
Donald W.
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Excellent service
December 12, 2018

Excellent service. Very pleasant, and attentive to my concerns and timing.

Date of experience: December 12, 2018
ana k.
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Excellent service!
December 8, 2018

Excellent service!
Staff guided me throughout entire process

Date of experience: December 8, 2018
Megaan I.
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December 1, 2018

Date of experience: December 1, 2018
Natalie M.
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Excellent service!
November 24, 2018

Excellent service! They communicate very well and guide you through the process step by step! Transaction went so well. I needed my passport fairly fast and they delivered! Will recommend and use again!

Date of experience: November 24, 2018
Mary L.
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Fantastic service
November 21, 2018

Fantastic service. Very professional. Quick turnaround. Worth the money.

Date of experience: November 21, 2018
Annonan S.
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I have never used a third party before, they made the experience easy. They answered questions and walked me through the process step by step. Had updates on the processing of the passport. Received passport sooner than expected. Very happy with the experience

Date of experience: November 16, 2018