The products that Every Day Happy provide are out of this world. With the diapers and baby wipes being chemical free I've had no problems with my twin daughters. I also recommend all the detergents and lotions that they have to offer. And their customer service is very good.
My 2-year-old daughter has very sensitive skin which makes diapering quite a challenge. I had tried everything. Every single brand of diaper sold in stores gave her diaper rash and sometimes even hives! I sought advice from a pediatrician and a dermatologist, but to no avail. Then, my child's daycare teacher suggested I try Everyday Happy. They are only sold online, but they offer a trial size diaper pack so I gave it a try. They were perfect! They are soft and hold moisture (no leaks) and fit quite well. Most importantly: (after about six months now), my daughter has not had a single rash or any skin reaction at all! What a relief! I am elated! Everyday Happy stands by their promises and delivers truly high-quality products. I cannot praise them enough!
DO NOT sign up for anything with Everyday Happy. They have terrible customer service (Actually NO customer service). They charged our card without any authorization or prior approval. They refused to respond when we asked for a full refund, eventually giving us the refund without saying anything, but charging a $20 processing fee. FOR NOTHING. Stay away! This is a scam. ABSOLUTELY DISGUSTING "Business." Don't waste your time or money. They are stealing from people.
Hi Ben M,
We are a small business and we take customer service and our customers very seriously. I am sorry for the inconvenience and misunderstanding. We do list on each page of sign up of the upgrade to a monthly membership after your 7 day trial. We also have it listed in our FAQ's and terms and conditions. I am sorry if you missed any of that information. For any returns to our warehouse, there are some deductions of a processing fee and shipping fee which we make clear as well on our website however we will be happy to rectify this issue for you. Please provide the email address you would have used upon sign up.
I was on a third party website for free baby samples and I thought I was just paying for shipping. I'm 37 with my first child. My husband pasted away a month after we found out I was pregnant. I've been adjusting and working my button off trying to make ends meet, including having to be on public assistance for the first time. Now I'm left with $3 in my account because everydayhappy took out $105!
There's no way to unsubscribe or cancel your account on their website. I keep getting the "uh oh there's been an error" when I click on the $80 diaper kit with ano item quantity of 11 that they are about to send me, and that I DON'T WANT, or DID NOT ORDER. Looks like they're planning on sending me hundreds even thousands of dollars worth of $#*! come next month. I've read the responses from Nikki B (rep) and I could care less about small print, or some other hide and seek text on your free (not so free is it) sample. This company takes advantage of excited expecting mothers. Ruthless, unethical, willing to push anyone into dire financial straits to all their money. Stay the he'll away, unless you're part of the 2% of the population and can afford hundreds or thousands of dollars a month.
Hi Lizzy D, we apologize for the negative experience you've had with us so far. We are a small business and we take customer service very seriously. We would love to have this issue rectified for you as soon as possible. Please provide me with the email address used to sign up.
I, too, signed up for the free trial not knowing I would automatically be enrolled in a "subscription service" Two weeks later, with no advance notice, I was sent a box of products and charged $160.00! Called to find out about returning the merchandise, and was frustrated because the customer service rep. Was not sure of the correct address. Also,
It has been two weeks, several phone calls, and still no refund. My bank is now handling this matter for me.
Hi Brenda,
We're so sorry to hear about the experience you've had with us! We'd love to have a look at your account to see what we can do to help. Please send us a direct message with your details so we can find you in our system, thanks!
As a sidenote, we do mention that the monthly membership kicks in after the 7-day trial period is over on our signup page. We send out 6 reminder emails during the course of the trial to let you know the monthly kit is being prepped for you, and there's a welcome letter included with your trial that details the membership as well. We also list this information on our FAQ page and in our Terms + Conditions. We're super sorry if any of those were missed!
Thank you so much for your patience, looking forward to hearing from you!
The EverydayHappy Team
What a great find for green parents! Every Day Happy makes eco-friendly baby products and diapers. They ship them directly to your home. I started out by just getting a free trial from their website, it was super easy to use. I was impressed by the trial, it had travel size samples that were really generous. It was really great and easy, so i got the monthly bundles. Their products have great ingredients with no bad chemicals, which is hard to find, and the shipping was super fast.
I needed to add an extra jug of laundry detergent last month (we go through A LOT of laundry with a new baby!) and customer service was really easy to reach, friendly and helpful, and really cared about more than just selling products, asking how my baby was doing and what they could do to help.
It's not very expensive, either! I keep my trial samples in my diaper bag now, they are great for on the go. :)
Every Day Happy is probably the best 'diaper subscription' service out there. You get really good bang for your buck by subscribing to their diapers and wipes delivery thanks to the generous quantities of baby supplies they will send to you each month. They have packages for diapers and wipes and also a separate package with essential baby products like diaper rash creams and so on. After testing out their stuff after getting my free trial package a couple months back, I immediately subscribed for their monthly deliveries and have not looked back.
This is the greatest thing since sliced bread. I'm a handicapped grandmother and I can't just jump in the car and help out or run to the store, this gives me a new drivers license by driving my computer and still get what I want done. Thank you so much for this incredible tool.
If your looking for well priced diapers I def recommend every day happy. There name is so appropriate! A monthly package of diaper and wipes alone is worth its value. You'll even save more than you'd save at other retailers. Trust me I know……. Ive been looking for something like every day happy for a long time. Ive recommend them to all my expecting friends: ;)
I enjoy love the laundry detergent hair body shampoo face and hand lotion baby wipes diaper rash cream my 9 month daughter britney loves me using the products on her and her laundry thanks everyday happy family company!
As a single mother I ordered a free trial kit and was shortly after charged $160 without My concert. I cannot believe a company would be ripping off new (and single) mothers. I haven't even had a chance to use anything yet and quite honestly will be throwing this s$@& in the garbage. You all should be ashamed of yourselves!
Hi Rena,
We're very sorry to hear about your negative experience with us! Thank you very much for letting us know about it so we can fix this situation for you.
We do try to make the terms of the trial very clear. We mention the trial period on our signup page, we send out 6 reminder emails during the course of the trial, we include a welcome letter with the trial that explains the monthly subscription, and we also provide this info on our website on the FAQ and Terms + Conditions pages. We sincerely apologize if any of these were missed.
We would love to help you out with your account, so please get in touch with us whenever you can and we'll see what we can do for you.
Again, so sorry for all the frustration!
Looking forward to hearing from you,
The EverydayHappy Team
Having a hard time getting a refund on item I didn't want. Even After following their instructions for returning items no refund. It has been a little over a month and still not refund. I have contacted the customer services their records show that a refund was returned to my account however it has not shown up into my account. I've had to file a claim with my banking institution to do an investigation. I recommend that you think twice before doing business with this company.
Hi Carla,
Very sorry to hear about the issues with your refund. Thanks for commenting so we have the opportunity to set things right for you.
It can take up to five business days for the amount to be reflected on your account depending on your bank. If it's been longer than that, we're more than happy to check in on this for you! Please send us a direct message so we can get your account details and have a look.
Thank you very much for your patience on this -- we look forward to hearing from you!
The EverydayHappy Team
My child is 7 weeks old. I have thoroughly enjoyed receiving the bundles my mother has ordered on my behalf! It's like Christmas!
Just need to get larger diapers now, since my little Chloe is growing.
I tried the free trial package last month and ended up placing an order, which I plan to renew for the next few months. Thanks for the quality products and convenient service Everyday Happy. I'm officially done with ordering baby products from anywhere else!
I stumbled upon Everyday Happy on one of my favorite parenting blogs. After ordering the free trial I was pretty impressed with what I got! The free trial comes with about 6 diapers, 10 wipes and four bottles of different baby care products. All of the products were packed well and worked great. I'd definitely get a subscription from Every Day Happy!
So I really like the $5 package but the diapers are not good quality at all. They don't shape right around my child and they don't hold up very good either. He peed through them as well. Please fix the diapers and I would gladly purchase more products from you.
Hi, Taushenia --
We sent over a message a few days ago so we can help you out with the diapers -- it sounds like this is a defective batch because we haven't received this feedback before. We put a lot of hard work into developing our line, and believe in our products completely. We'd be more than happy to send some replacements your way! Please get in touch with us so we can make it happen for you.
Thank you so much!
The EverydayHappy Team
We subscribed but due to unforeseen circumstances had to cancel-the customer service rep who assisted me was very kind and took care of it immediately; we received the little sample kit and are very pleased with it! Thank you!
I used Everyday Happy for nearly a year. I was pleased with the service as it met all of my needs and expectations. My infant was born in 2017. Thanks
I live in an area where it's hard to get a hold of baby products fast and I don’t have a car, so I needed to find a service that would deliver directly to my home and at a good price. Everyday Happy seriously helped me out there. I was able to order diapers, wipes and many other products for my baby and have them delivered as soon as possible. Great service.
The people who say this is a scam didn't thoroughly read through the instructions... When you order a sample, you pay shipping. You have FIVE days to cancel before they charge your card for the next month's subscription. This isn't a secret. It's a subscription just like any other. The Honest Company is the same way. So if you don't want to be charged, just cancel within the 5 days.
I have used their diapers, wipes, laundry detergent, hand soaps, body wash, and lotion. I absolutely love this line. The diapers fit my little girl so well, the wipes are incredible, everything is very subtle and not so heavily scented. I'm extremely happy. And the costumer service is fab.
It is worth a try!
Answer: Hey Kristin, unfortunately Everyday Happy is closing at this time, the email you received is an automatic email that is sent during the process after sign up. However we will be happy to cancel your account. Please respond to this message with your member ID so we can locate your account and cancel it for you. If you are unable to do that, please be assured all existing accounts will be cancelled with us.
Answer: Hey Linda M! I've looked your account up with the name you provided. We're a small business and pride ourselves in providing great service. When you sign up for the trial you are enrolling in the membership. You have seven days from the date the trial is marked as delivered by the US postal service. We are careful to mention the terms of the trial on our signup page, we send out 6 reminder emails during the course of the trial, and we also make note of it on the welcome letter we send along with our trial kits. It's also available on our website FAQ and Terms + Conditions pages. We also placed the membership information on each page during the signup process. We do our best to make sure customers are aware of what they are signing up for as we want to create a positive customer experience.
Answer: Hey Brandi, We do have a refund policy. I am providing the link below to view. We would be happy to take a look at your account if you wanted to send a direct message. https://store.everydayhappy.com/faqs/ Thanks!
Answer: Vivian, You have seven days from the date the trial is delivered to cancel your account so that you are not billed for the monthly kits. As long as you cancel within this period you will not be billed again. Please let us know if you have any additional questions. =)
Answer: Hey Michael, We would be happy to assist you with your cancellation. You can call us directly at1.844.805.06267am to 11pm EST, 7 days a week, you can send us an email at support@everydayhappy.com or you can send us an email on facebook.
Answer: Hi Anna! Would would be happy to help. If you are able please send us a direct message with your member ID or give us a call at 1.844.805.06267am to 11pm EST, 7 days a week.
Answer: I am very angry that you guys are advertised through a website that obtain consumers for you by advertising a free sample of your product. Consumers are navigated to your site which charges a initial shipping and handling fee that starts at roughly $6 and without permission charges consumers $100 for additional product after input of a subscription in the "terms and conditions" which usually display; policy, return procedure, ect... Not only is unethical it is totally inconsiderate of the consumer who may not have funds to pay this outrageous bill of overcharged quantity and quality of product without a response from the consumers satisfaction of the initial sample. The only justification are emails that were sent from your company to my spam mail and a piece of paper sent with the sample that was not returned to your company or responded to in any other manner that would give the impression that I as a consumer was even satisfied. I spoke with Nikki Crown, a supervisor, who sent me an email with a return label but then advised me that I would still be charged a $10 dollar fee once the product is returned which is manic considering that I did not desire the long term subscription and or product beyond the sample in the first place. This is totally unfair. I am writing this email in hopes your company will stop scamming its consumers and state openly the consumers obligation and receive proper authorization before charging consumers cards for unwanted product.
Answer: Kali, we are happy to help! You can either call 1.844.805.06267am to 11pm EST, 7 days a week or if you have Facebook you can always send us a direct message there. Or if you are able send us an email here with the email address you used to enroll and we will get you sorted!
Answer: Andrea, We would love to help you out with this! Please give us a call at 1.844.805.0626 7am to 11pm EST, 7 days a week or if you have Facebook you can always send us a direct message there. https://www.facebook.com/everydayhappyco/
Answer: You get 6 Sustainably-sourced high-perfomance diapers & 10 (Travel pack) gentle, 100% bamboo wipes. If you would like to sign up you can from the below link. We hope you like them! https://www.everydayhappy.com/signup
EverydayHappy has a rating of 3.6 stars from 188 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EverydayHappy most frequently mention customer service, laundry detergent and diaper rash. EverydayHappy ranks 284th among Baby sites.
Hi Kimberly H,
Thank you so much for your rave review. We are so happy our diapers and wipes worked perfectly for your little one and that she has not had a rash in 6 months. This is the reason we have founded Everyday Happy, to provide great products and service for families just like yours. We hope you continue to enjoy your Everyday Happy packages that are delivered right to your door. If there's anything you guys need, we're here for you, so don't hesitate to let us know.
Thanks again and have a great day!