On day four they charged my credit card. I sent them a message to dispute and they said sorry, we are going to charge you. Horrible deceptive website.
This service has some favorable reviews at the top of section which get progressively worse rapidly. There is no way to know the background of the people who wrote the reviews. Are they connected with the company (website)? This is a failing of the review system. EVerify kept giving me datum for Minnesota rather than Michigan. Their response was that it was possibly protected by a confidentiality law that doesn't satisfy their promises. These people live on the far side of the moon and don't know the difference between Michigan and Minnesota.
I, too, immediately became suspicious when the report that I was lead to believe identified the license plate I was searching turned up only cars in a different state. I called the 800 number to inquire about the discrepancy. "Willow" did the search again, which did identify the make/model of the car, but not the owner. She apologized and said she would refund my money.
I paid for a trial but the plate I was searching could not be found. I then requested a search by the company and was told they would have the info to me within 48 hours. I never received the information or a note telling me that it could not be found.
Update: I originally gave this site 1 star for the above reason. The company reimbursed me of my trial cost plus the first automatic monthly payment. I still didn't get what I wanted but customer service response was timely regarding my complaint.
I just signed up for the service, my payment was processed but the website gave me an error saying that the order already exists and did not give me access to the service. I have called customer service several and have not been able to get a live person, just voice mail and no one has called me back yet. Sounds like a scam. I will dispute the charges with my credit card company. Beware of eVerify, I paid for the service and did not get it!
I can't tell you how many bored or annoyed customer service people I have talked to over the years. I went in expecting a fight and he was so nice. He tried to find the plate I was looking up but when he couldn't he offered an immediate refund. No arguments at all. Great service.
I was looking for an old high school friend. I found all the contact info that I needed to find the person. Thanks everify!
I needed to find a lost relative. I had the results and info I needed very quickly! Everify rocks!
I paid 4.95 for a 5 day trial yesterday. The site said i would receive information on any license plate or VIN for 5 days. This is the phone number *******427 I tried my license number and others and all came back with "no information" and that I would need to contact them. I left messages and no one has returned my call. I also want to cancel the membership so I am not charged 19.95 every month from now on!
This is a total waste of my time and money. I am turning this company into to all organizations as a scam, fraud and illegal.
Susan
I lost contact with my best friend from high school eighteen years ago and haven't been able to find her. I signed up for the everify free trial since it was free, I figured why not. Within five minutes I had her home address and phone number. I got to hear her voice again for the first time in so long. Thank you, eVerify for helping me reconnect with her. I'll definitely come back if I need to look anyone else up.
Wish I would've looked here first. Stay away! When you do the initial search and see who you want, after you pay, you no longer get the same result with the same person (it obviously know exactly who you wanted since you already clicked on Download Full Report). So, you'll probably pay for nothing.
Their services wasn't able to fulfill what they claimed that they could do. I ended-up using a different service that worked perfectly. Requested a cancellation of my account so I only lost a one month $30 fee.
If your credit card company offers "disposable" credit card numbers, take advantage of it. That way, the number can be easily made invalid from future transactions. It helps in cases like this.
They did not have the simple information I was searching. I paid $4.95 for a one time inquiry. Without telling me this would happen - they enrolled me in an monthly plan. Had I not been notified by PayPal, I would not have realized they would be charging me $19.99 / month - without my consent.
STAY AWAY from this site - I believe they are scam artists and I believe the 'good' reviews were written by employees.
Provided no results, and the initial promise was that I would be able to view my marriage certificate, then once you pay the money there is small print that says they do not offer access to marriage certificates whatsoever. I am in the process of canceling during the 2.95 trail period, I am hoping that it will go through and not charge me the full rate in five days. Do not waste your time with this site.
This service is fantastic! I just recently moved to a new area and not only did I use this service to check to be sure my landlord was trustworthy but also for a few neighbors and to find a new reliable mechanic. It gives you a full report of past criminal records, property records, phone number, marital records, birth records, email addresses, and so much more. They give you more than enough to determine if you want to let someone into your life or not. I found another helpful review on thankssherlock.com so check it out for more information.
Everyone here is right, Complete fraud... no personal info. I was told it would provide info in canada and it wont. The E-verify's contact info is all false, the number is just a loop to redirect you to their site and i dont even think emails are sent through there.
Having problems cancelling? I went through safecart when i purchased this. It is VERY easy to cancell your order and subscription from there site just create your account with them, login in, and top right u should see a link for subscription.
I only tried this for a hit n run on my car... bogus... cant believe i fell for it
This site uses lies and scare tactics to capture business. They submit falsified information through company web sites claiming that employees are burglars trying to get you to look them up on their service. Steer clear if you don't want to support a company that defamates people they don't even know
Like others have said, They show you search results with the record you are looking for and then after you pay the results they showed you to get you to sign up don't exist. Why are companies like this allowed to keep operating? If anyone decided to file a class action suit count me in.
Zero star if I could, what a scam, they claim it can look up the phone number, but once I logged in, it cannot provide any service, it cannot even look up my own phone number. Stay clear from this site. Google should have responsibility on this, since they allow this kind of site on the top to cheat the consumer.
They said they issued me a refund. Ended up over drafting my account because they didn't. When I finally got a representative on the phone (because apparently this is near impossible) she called me a liar and hung up on me when I asked for a supervisor. Now of course I can't reach them again. I had to file a complaint with the BBB. I'll make sure everyone hears how big of a scam they are and how they treat their customers.
Overview
eVerify has a rating of 1.8 stars from 90 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eVerify most frequently mention credit card, license plate and customer service. eVerify ranks 62nd among Background Check sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members