EventTicketsCenter has a rating of 4.1 stars from 17,400 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EventTicketsCenter most frequently mention great experience, easy process and service fee. EventTicketsCenter ranks 2nd among Tickets sites.
My significant other didn't realize they weren't on the official venu site and prices for tickets are $12 yet this app we paid $26 a ticket plus $13.50 service fee each! So $85 for what should have been $24
He was trying to surprise me and didn't ask for help or ask if it was correct information! And of course they don't offer refunds
Overpaid for 4 tickets, only received 3 electronically. Paid $119.00 per ticket that were available at the venue box office for $29.95. Theatre was half full, could have had our premium pick of any available. Will never use this company again
This situation is not resolved. I was unaware of how huge their service charge is and I guess I didn't notice how much was tacked on at the very end of the transaction. The minute I confirmed the order I suddenly noticed the much higher balance than I expected and called them right away, literally within a couple minutes of the order. It was late and I only got voicemail but it said to refund your order click a number which I did, and it said you will receive an email confirming your refund. Of course I didn't get one. The next day I emailed them repeatedly and they emailed me back but never doing anything for me. I do not want their incredibly overpriced tickets, they suggested I resell them on their platform – – scam scam scam! I bet this happens all the time. They make double the money! I'm not doing that, I will contest the charge with my credit card.
I purchased my tickets, and the countdown clock began, I had a price of 300 total, but the system then kicked me out, and I got back in, and the tickets went up to 488. I then called customer service and they said i was not being honest and the system doesnt do that. Guess what it does, and this is common practice for large events by event ticket center. They saw the demand and rebooted and inflated the cost of tickets. My tickets at face value at Billy Bobs were 60 a piece, but event tickets charged me 244 a ticket; what a SCAM! Then to top it off i wanted a refund and the declined and sent me a link to sale my tickets with them and advised i sale my tickets for 160 a piece. Meaning I would not go to the event and lost $168 if i sold at their suggested price and in which they will take fees from my selling of the tickets. This has to change and iI will contact the venue to advise of the scam this website is.
I read the Seattle Opera website which promised no ticket fees if I ordered my tickets before April 13th. I ordered them on April 12th. How surprising to still have nearly $50 in ticket fees. Bait and switch much?
Getting tickets for Gabriel Rutledge at Funny Bone Comedy Club there were two different prices for general admission I found confusing as it did not indicate WHY. I also felt that the service fee was higher than expected. Did find a discount via Honey.
My husband told me about the concert while we were on vacation. I decided to buy tickets for our 2 oldest kids, a couple of friends and ourselves to enjoy the concert. Navigating the website was easy and purchasing the tickets was seamless.
Seating was quite easy to locate on the map provided, along with the prices. Confirmation was quick, communication went well, email exchanged, although I'd rather talk to a real person.
The website was easy to use. I found the event. I clicked around and got seats and prices I wanted. All was good at checkout until I saw the final total. The fees per ticket are the highest I've seen. I bought the tickets but I'll think twice next time.
I was so looking forward to this show. Ordered tickets, received order confirmation. Later received an email that due to a glitch my order was not processed and refunded. No explanation. Show was sold out by the time I tried to reorder.
Site was easy to use. All information was readily a available and easy to find. Sorry for not giving the 5th star, but i have never used a site that has utterly blown me away to ever get it.
Loved it this site helped me out when I needed it the most! Trying to figure out how to get tickets was hard enough and I found this site and wow my luck changed!
Ordering my ticket was easy! This was my second time ordering! The first time I received my ticket immediately! I just wish I would have this time also!
I had a seamless and easy experience! I found the tickets I wanted and they were delivered through the link before the day they were supposed to be ready!
Prefer that tickets be printed and mailed to me. Transfer and saving of tickets was confusing. I am not tech savvy. Took five attempts for Ticketmaster to verify phone. Not sure how to use wallet. Physical tickete should br an option given cost
I want to cancel my tickets because I can not go to I'm am very sorry …. I would go to the next one so can you please me help me cancel the tickets please help me cancel the tickets
Ticket pricing was in USD but the final "safety" cost was in CAD. Didn't realize the difference and ended up paying more than I should have. Would have been better just to go through Ticketmaster. Prices were higher and there's no returns even when I wanted to cancel 5 minutes after ordering.
Costumer service was good but they still wouldn't return my money and cancel the order. If I had paid 8 CAD for each ticket I could have cancelled the large USD price. Stupid system, not impressed.
First of all, should be all CAD prices.
Second, there should be even a 10 minute return policy, because I could have accidentally gone through with it before double checking.
Third, just use Ticketmaster because that's where you'll get the ticket in the end anyways.
When I ordered the tickets they were in Row G. They said it may not be those tickets but may always be better, not worse. They came in Row W. I NEVER would have bought them.
Easy website to navigate, very helpful at finding what I need, and had fast email replies to make the process faster
The site is very secure and the process is very safe. I got my tickets in about 24 hours. Make sure you have Google wallet or something similar. Can't print the tickets. My only real compliant is I got charge processing fees of $23.00 per ticket! That is crazy! That is 44% of the price of the original ticket! Yeesh
Answer: No, it would not appear to be, based on my experiences with them. I regret not doing better due diligence before buying through them. My next stop will be my credit card company. DO NOT USE THIS COMPANY!
Answer: Hi Danny. The estimated delivery date is an estimation. These can vary greatly between venue and venue or the transfer platform like Ticketmaster. If you have any further questions, please direct them to our customer support team at customersupport@eventticketscenter.com - they should be able to answer any questions or concerns you have!
Answer: Hi brenda, your email confirmation should be in your email inbox. If you're still having trouble finding it, please reach out to customersupport@eventticketscenter.com and we should be able to assist you!
Answer: Hi Debra, Please reach out to our Customer Support team at customersupport@eventticketscenter.com - we should be able to help you find your tickets!
Answer: Hi Nancy, we're so sorry to hear of the difficulties you've encountered with your order so far! Your order is backed by our 100% Guarantee, meaning your tickets are guaranteed to be valid for entry and delivered in time for the event or your money back - no scams here! If you have any other questions or concerns regarding your order our support team is happy to help! Just send them an email at customersupport@eventticketscenter.com or give them a call at 1-855-326-8155. Thanks!
Answer: Hi Daiton, thanks for reaching out! No need to worry, this delivery timeframe is standard, and all orders placed with ETC are backed by our 100% Guarantee, which states your tickets are guaranteed to be delivered in time for the event and valid for entry or your money back. If you have any other questions or concerns regarding your order, please feel free to contact our support team at customersupport@eventticketscenter.com or call them at 1-855-326-8155 - we're here for you!
Answer: Hi William, our support center can be reached at 1-855-326-8155. Thanks!
Hi, Marilyn. As a secondary marketplace, our delivery options are limited by what the venue or primary box office do to deliver tickets, and what tickets brokers post to our online marketplace! We're sorry for the inconvenience.