business logo of EventTicketsCenter

EventTicketsCenter

Overview

EventTicketsCenter has a rating of 4.2 stars from 17,392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EventTicketsCenter most frequently mention great experience, easy process and service fee. EventTicketsCenter ranks 2nd among Tickets sites.

service
331
value
327
shipping
264
returns
239
quality
272
This company responds to reviews on average within 1 day
How would you rate EventTicketsCenter?
grey star
grey star
grey star
grey star
grey star
Florida
1 review
0 helpful votes
Follow Alexandra G.
Unfollow Alexandra G.
Send Message
Share Review
Report Review

Scam
March 8, 2025

I can't believe you guys are triple charging for tickets i bought for the first time tickets from you my tickets cost me 92.00 each and my friend buy her ticket next day in the same section than us and pay 35.00 per ticket that is insane. I can't believe I pay 250.00 For two tickets when the right price is less than 100.00. Scam scam scam

Date of experience: February 26, 2025
Customer S. EventTicketsCenter Rep
2 months ago

Hi, Alexandra!

Thank you for taking the time to share your feedback with us. We sincerely appreciate your input. As a team at Event Tickets Center, we want to ensure that your experience with us meets your expectations. Our platform operates as a resale marketplace, which might result in prices above the face value of the tickets. To ensure transparency, this information is prominently displayed at the top of each page on our website.

We're genuinely sorry that your recent experience didn't meet your expectations, and for any inconvenience this may have caused you. We understand how frustrating it can be when things don't go as planned.

Minnesota
1 review
0 helpful votes
Follow Michael B.
Unfollow Michael B.
Send Message
Share Review
Report Review

Poor website instructions
March 7, 2025

Website was hard to navigate, confusing and frustrating to use. I had to get help by phone and that person was good but even said that many people were having the same issue with the website that I had. Please have the website designers talk to your help desk people so they can make using your website simpler and easier to use.

Date of experience: February 25, 2025
Customer S. EventTicketsCenter Rep
2 months ago

Hi, Michael! Thanks for leaving a review - if you want, we would love to here more detailed feedback if you would edit your review. Thanks!

Michigan
1 review
0 helpful votes
Follow Laurie L.
Unfollow Laurie L.
Send Message
Share Review
Report Review

Can't make an account or save tickets
March 13, 2025

My confirmation email said I had to make an account to access tickets but doesn't give me the option to make one. I had to bookmark the page with my tickets and hope they work when I get there as screenshots won't work.

Date of experience: March 3, 2025
Maryland
1 review
0 helpful votes
Follow Noah M.
Unfollow Noah M.
Send Message
Share Review
Report Review

NJCAA Wrestling tournament
March 21, 2025

Easy website to navigate, very helpful at finding what I need, and had fast email replies to make the process faster

Date of experience: March 7, 2025
Utah
1 review
0 helpful votes
Follow Richard T.
Unfollow Richard T.
Send Message
Share Review
Report Review

Confusing when you asked if I "received my order!". I did not know what this meant. I had not received my tickets yet but you told me the tickets would not be sent until March 27. I did receive confirmation email of my purchase. I am presuming that you were asking if I received that confirmation email. Yes I did receive confirmation email and am now waiting for tickets.

Date of experience: March 1, 2025
Missouri
1 review
0 helpful votes
Follow Devin B.
Unfollow Devin B.
Send Message
Share Review
Report Review

Secure Site but you pay extra for it
March 10, 2025

The site is very secure and the process is very safe. I got my tickets in about 24 hours. Make sure you have Google wallet or something similar. Can't print the tickets. My only real compliant is I got charge processing fees of $23.00 per ticket! That is crazy! That is 44% of the price of the original ticket! Yeesh

Date of experience: February 28, 2025
Texas
1 review
0 helpful votes
Follow VANESSA G.
Unfollow VANESSA G.
Send Message
Share Review
Report Review

SCAM! BEWARE!
February 27, 2025

SCAM! BEWARE! I didn't look close enough when I searched for an event and accidentally clicked on event ticket center's site, thinking it was the venue's ticket selling site. I overpaid by $130 per ticket! No luck getting my money back. Lesson learned.

Date of experience: February 14, 2025
Customer S. EventTicketsCenter Rep
2 months ago

Hi, Vanessa! We're sorry for any confusion. Event Tickets Center is a resale marketplace where prices may be above face value - the brokers price the tickets when they list it on our site. The All Sales are Final policy is standard across the ticketing industry (you can read more about it and why on our FAQ page) and is agreed to at the time of checkout. We're sorry to hear you were unhappy with the experience!

Alaska
1 review
0 helpful votes
Follow Kristine L.
Unfollow Kristine L.
Send Message
Share Review
Report Review

I don't think buying tickets for an event should take six emails, an app download, creation of a password and verification. It shouldn't be that complicated.

Date of experience: March 7, 2025
California
1 review
0 helpful votes
Follow Brandy B.
Unfollow Brandy B.
Send Message
Share Review
Report Review

Social distortion ticket
May 2, 2025

The ordering process was fairly easy, although I am not a huge fan of being forced to write a review just to be able to get my ticket.

Date of experience: April 22, 2025
Washington
1 review
0 helpful votes
Follow Erica J.
Unfollow Erica J.
Send Message
Share Review
Report Review

Tickets
March 13, 2025

Fairly easy! Beware They run travel app purchases in front of you at checkout
Don't touch those be careful they will charge you- even on 3rd party payers

Date of experience: March 3, 2025
Canada
1 review
0 helpful votes
Follow Muriel T.
Unfollow Muriel T.
Send Message
Share Review
Report Review

A horrible experience
February 20, 2025

After over a half an hour of passwords and codes I think I need to go to Ticketmaster website and try to get tickets with a bar code. So far not successful! I am exhausted from the ludicrous experience.

Date of experience: February 10, 2025
Customer S. EventTicketsCenter Rep
2 months ago

Hi, Muriel. Sorry for any confusion! If you need any help locating your tickets please reach out to us at customersupport@eventticketscenter.com and we will be happy to help you get your tickets. Thanks!

Canada
1 review
0 helpful votes
Follow John R.
Unfollow John R.
Send Message
Share Review
Report Review

Tickets fast but overpriced
March 18, 2025

No issues placing the order. But If I had waited and gone to the actual event site I would have saved about a hundred bucks. Will not order any more from this site

Date of experience: March 8, 2025
Washington
1 review
0 helpful votes
Follow Alan K.
Unfollow Alan K.
Send Message
Share Review
Report Review

Review by first time user
March 2, 2025

Site is opaque. Not upfront that it is a resale site. Strange restrictions on having to buy tickets in pairs. Hidden fees are very hidden and are very high, ~25% of total. I will not recommend this service to anyone.

Date of experience: February 11, 2025
Illinois
1 review
0 helpful votes
Follow ant l.
Unfollow ant l.
Send Message
Share Review
Report Review

Forcing me ti review makes not want to
March 17, 2025

When you force me to leave a 100 character review my opinion on you goes down dramatically. Just let me move on with my life without doing so

Date of experience: March 7, 2025
Customer S. EventTicketsCenter Rep
2 months ago

Hi, Ant. Thanks for reaching out. You don't have to leave us a review!

Missouri
1 review
0 helpful votes
Follow Eileen H.
Unfollow Eileen H.
Send Message
Share Review
Report Review

Extremely overpriced
March 13, 2025

Although I was extremely overcharge by $240. I was told I would receive $82 in return. I would like to have $200 returned. This is another form of theft.

Date of experience: March 3, 2025
New York
1 review
0 helpful votes
Follow Sonya D.
Unfollow Sonya D.
Send Message
Share Review
Report Review

Blues in the Night
March 9, 2025

I received my tickets in a timely manner and the purchase was easy. The only negative ws the fee of 34.00 which was added to each ticket. I feel this is excessive

Date of experience: February 27, 2025
New York
1 review
0 helpful votes
Follow Josh M.
Unfollow Josh M.
Send Message
Share Review
Report Review

Why do I have homework
March 11, 2025

Simple, easy, this is annoying now. This needs to be longer than 50 characters which further proves how annoying this process is. I've now changed my rating from 5 stars to 3 because of this nonsense

Date of experience: February 27, 2025
Nebraska
1 review
0 helpful votes
Follow Judy A.
Unfollow Judy A.
Send Message
Share Review
Report Review

Complicated process
March 6, 2025

Much too complicated a process just to get tickets! Do this, then do this, and then do this and you may have tickets when you jump through all the hoops. Ridiculous and unnecessary.

Date of experience: February 24, 2025
Wisconsin
1 review
0 helpful votes
Follow Nancy T.
Unfollow Nancy T.
Send Message
Share Review
Report Review

Event tickets
March 3, 2025

I already knew what I wanted so it didn't take to long. It would be much nicer to actually talk to someone. And receive a paper ticket instead of using a phone. Not everyone is savy

Date of experience: February 21, 2025
Nevada
1 review
0 helpful votes
Follow diane t.
Unfollow diane t.
Send Message
Share Review
Report Review

I resent this survey
March 1, 2025

I had a great experience until I was forced to take this survey and write a description of my experience. I ordered tickets and received confirmation of said tickets. STOP!

Date of experience: February 19, 2025