About the Business
Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation. Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155. Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price. There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the World Series to March Madness can be found on EventTicketsCenter.com. Event Tickets Center is a proud member of the Gainesville Chamber of Commerce.
EventTicketsCenter Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the ease and efficiency of the ticket purchasing process, as well as the prompt delivery of tickets. Many users appreciate the competitive pricing compared to other platforms, which enhances overall satisfaction. However, there are notable concerns regarding the lack of detailed seating maps and limited seat availability, leading to some frustration among customers. Additionally, the requirement for lengthy feedback can detract from the user experience. Overall, while the company excels in convenience and reliability, addressing these concerns could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I thought I was purchasing a ticket for the Rick Mercer show at the Canadian rate, it turns out your rate was double.
Was not aware that the price noted for the tickets I purchased was in us dollars.
I misread the website when ordering tickets and thought I was dealing with a reputable company. I missed that it was a sponsored ad on Google, which means they pay to have their search near the top. They're just scummy re sellers, who charge 2x the price of the tickets and then just go buy tickets after you purchase from them. When asking for a refund I was given 10% and told they dont have to give me my money back. Will absolutely never use and recommend to all friends and family to never use.
Hi, Taylor. We're sorry for any confusion about who we are - we state that we are a resale marketplace at the top of every page on our site! We do not price the tickets that are listed on our site for resale, the prices are set by the brokers themselves when they list their tickets on our site. If you have any concerns about our business, please feel free to reach out at customersupport@eventticketscenter.com - we would be happy to answer any questions you have in-depth.
Shame on me for not carefully recognizing the internet sales pitches for Lyle Lovett tickets and clicking on your site instead of going directly to Lyle Lovett's site. I unnecessarily paid 2 times the cost for the tickets themselves and then the tacked on fees of $25 per person for these resold tickets (which I did not realize until I printed my tickets and saw a purchaser name I did not recognize). I am not a frequent concert goer so I didn't pay close enough attention to this whole resold tickets process; I initially thought you were the legit direct seller of tickets to his concert and I feel ripped off.
Hi, Laura. Thanks for reaching out and leaving feedback regarding your experience. We state that we are a resale marketplace at the top of every page on our site, on the top-right above the venue map when selecting tickets, and above the "Place Order" button at checkout. We also state that prices may be above face value. Our fees are displayed in our all-in pricing! We're sorry for any confusion or inconvenience caused - but our goal is not to obfuscate that we are not the primary venue or box office.
Great experience to work on line. Very straight forward and I enjoyed the easiness of the entire process. I would do it over and over again for the music.
Book a ticket is more complicated then book a flight (in Switzerland) If i order a ticket in Switzerland i have just to press buy, And i get the ticket on my email. This are Two stepts. For this ticket i became 8 emails. Need to registrate, create a login, verify by mail aswell by phone, need a application. More complicated and userunfriendli is not nearly not possible. I said that i wouldn't book any events when i would life in the usa because its this bad administration. Hope my feedback helps.
Hi, Christina. Thanks for reaching out. We're sorry to hear that the process to access your tickets was overwhelming and not intuitive! Unfortunately, as a resale marketplace, we rely on other platforms like Ticketmaster or AXS to transfer tickets. We appreciate your patience with the process and the feedback, we will look into ways we can improve this in the future!
Tickets never stated what city the game was in—- I was buying tickets for Memphis game when I thought I was buying for Nashville… no way to back out once I realized this because the sale was final— no exceptions
Hi, Glenn. Thanks for taking the time to leave your feedback! We state what city the event/game is in, as well as a seating chart/venue map for the event.
I tried to cancel my order within a day of ordering due to not being able to make it due to a recent illness. I was told no. The tckets wouldnt be available until the day of the show as well. So if i could reissue them, i wouldnt have time so someone else could go seing the tickets were scalped for triple each x2.
Ticket awarded different than they selected. Price more then double that for same price at venue AND site added a rediculous ADDITIONAL service charge.
This process was quick and easy very detailed was able to get tickets very quick
So far so good. Looking forward to confirmation. If there's any way that I can get that as soon as possible would be greatly appreciated
I don't like the counting down of purchasing the tickets. I'm very slow at putting information in. It creates a lot of stress for me.
Hello, we purchased our tickets paid in full however we can't get our tickets until the day of the concert. This makes me feel a little uneasy. It seems a little suspicious. I contacted customer service and they replied you have delayed delivery. They'll be available on 9/18. This Is the day of the concert and I don't like waiting to last minute to find out if I have my tickets, especially considering other people paid me for these tickets.
Tried to cancel an order within 2 hours and was told that it wasnt cancelable when tickets weren't purchased until the next day. Was shocked the lack of effort put in to help.
Hi Jeff, we truly appreciate you taking the time to share your thoughts with us. Your feedback is invaluable as it helps us refine our services further.
Regarding the All Sales are Final policy, this policy is agreed upon at checkout. This policy aligns with the industry standard. We regret to hear that your recent experience did not meet your expectations, and we genuinely apologize for any inconvenience.
The check out process seemed to go smoothly UNTIl I received the confirmation email that THEN alerted me that the 3 NON REFUNDABLE tickets I'd just purchased were for 21 and older. There were so many places in the purchase process in which there should have been an alert to confirm that everyone in my party of 3 was 21+. Because of this, our 16 year old son could not attend with us.
Simple to use and confirmation with tickets cane through right away. I also appreciate the level of security
Terrible. Will never buy from you again. Had to buy tickets when I got there to see the show
Site ran really slow. I thought it wasn't taking my order. I ended up with 3 orders for same event
To spend some quality time with my grandson, I decided to treat he and I to a baseball game. Ive never attended a Knights game and have never purchased tickets for this event before. I accidentally bought tickets for Wednesday, when I meant to get tickets for Thursday. I thought I canceled my Wednesday tickets, when I bought tickets for Thursday. I didn't realize I couldn't get my money back for Wednesday. So basically, I've spent 600.00 for baseball tickets this week. This has NOT been a good experience. Not sure I will ever do it again.
Hi, Dwayne. Thanks for reaching out. We're sorry to hear about your frustration regarding your experience purchasing on our site and our All Sales are Final policy. Unfortunately, our All Sales are Final policy doesn't cover issues regarding wrong date or user error - our All Sales are Final policy states that there are no cancellations, exchanges, or refunds unless events are canceled and there will not be a reschedule date. This policy is standard across both the primary and secondary ticketing industries and is agreed to at the time of checkout.
If you have any questions or concerns, please feel free to reach out again at customersupport@eventticketscenter.com!
It was fairly smooth except for the fact it tells you multiple times you will have to enter your phone number at checkout. It never asked for my phone number now how am I supposed to get my tickets?
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Margaret! We're sorry for any confusion. As a resale marketplace, we simply facilitate transactions between brokers who list and price their own tickets for resale and buyers for events. This means that prices can be above (or below) face value and we state this at the top of every page on our site! We also state that all prices are in USD during checkout. We're sorry that all this ultimately led to a negative experience for you.