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Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.
Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.
Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.
There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the Worl...
EventTicketsCenter Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the ease and efficiency of the ticket purchasing process, as well as the prompt delivery of tickets. Many users appreciate the competitive pricing compared to other platforms, which enhances overall satisfaction. However, there are notable concerns regarding the lack of detailed seating maps and limited seat availability, leading to some frustration among customers. Additionally, the requirement for lengthy feedback can detract from the user experience. Overall, while the company excels in convenience and reliability, addressing these concerns could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Was pretty simple navigating the process. Just wish you wouldn't put a time limit on the process, that is nerve wracking!
Fast easy venue for ticket purchases for concerts anywhere
Purchasing was fast, and secure... also purchased "ticket protection" - my system confirmed security of purchases
Easy to purchase tickets. Like the seat feature so you know where you are in comparison to the stage
Very easy! It was fast and I didn't have to search to figure things out.
I spent as little as 5 minutes just to get tickets for a show that I wanted, and it was pretty easy to use, as the title says.
Simples e facil para adquirir um ingresso. Recomendo.
Quick easy quick easy easy easy easy easy easy easy easy easy
My experience was good. I was able to find tickets after I shopped through all the available seats. I was happy to be bad if I was vaccinated I would not have to wear a mask. We are looking forward to our visit at Mohegan Sun
I was delighted to see the area where I would be sitting and also to be able to buy the tickets electronically.
Quick service of my purchase request. I was very happy with the customer service provided.
This is just a test. Test test testy test. But only a test for amazing test service
Tickets didn't work when we got the the venue. I tried to email them multiple times and got a auto reply once then didn't get anything after that. Tried to dispute with my bank because I didn't attend the event the tickets weren't used but I was there. I have proof of everything from the long line to the entrance to going back to our hotel upset because we weren't able to go to our concert after driving 2 hours getting a hotel and getting ready for it.
Bought tickets on 7/26 for my parents to see Mannheim Steamroller on 12/4 in Knoxville. On 7/27 I received an email to "claim" the tickets. Every time I tried to claim the tickets it tells me that another email has claimed the tickets. I've been emailing and calling since August 2nd but was continually hung up on by the automates system telling me to call back closer to the date. Finally talked to someone and they told me there is nothing they can do since I've "accepted" the tickets despite me giving a manager there my ticketmaster login info to prove I have no tickets. They told me to contact ticketmaster... received a response from them who said they have NO tickets in my name and if I'm getting the message that the tickets have been claimed by another email that someone else has my tickets... otherwise know as a scam!
Megan, we're so sorry to hear of your negative experience. Please send an email to feedback@eventticketscenter.com so that we can take a closer look at what happened with your order. Thank you.
We found out our kids were giving us ticket to Leanne Morgan for Christmas and tried to cancel them after I had just purchased them 20 minutes earlier and their policy doesn't allow it. I can't believe they will not give you a grace period. I would NEVER use this company again. So unkind and everything had to be done via a text message.
Hi Clay. The ticket sellers who sell tickets through our nationwide exchange are not able to cancel orders and offer refunds. The policy stating that all sales are final is is standard across both the primary and secondary ticket market. The reason for this is because tickets are time sensitive items with strict limits on their value. This means that returning tickets is not like returning shoes that could be used by another customer at another date. Ticket sellers may not be able to sell any returned tickets (i. E. they lose their entire investment) or may have to sell them for less money. The end result is that the ticket supplier ends up losing money as a result of the ticket return. This information is readily available on the FAQ section of our website, and all customers agree to this policy before completing their purchase.
We paid more than $3,000 for tickets that were never delivered. I called customer service repeatedly, only to get a robot. Missed the show of a lifetime. Don't trust this company.
Hi, please send an email to feedback@eventticketscenter.com so that we can take a closer look at what happened here. Thank you.
On July 30, I purchased two tickets for a Whitney Cummings event at the Grove of Anaheim from EventTicketsCenter.com for $254.67. In addition, due to impending Covid restrictions, I purchased insurance for the cost of the tickets from Allianz for 15.28. I never received my tickets for the event.
On October 22, the day of the performance, I was on hold for over an hour with EventTicketsCenter and sent them several emails trying to get my tickets for that evening—they kept saying "they were coming." Someone who's name was unintelligible called and left a voice mail that I had to go to AXS to get my tickets. I downloaded that app, had a very difficult time accessing the account, but no tickets. I spoke to Jennifer at AXS, and she was very nice but didn't have my tickets. I have bought dozens of electronic tickets, and have never seen a more convoluted and backward process that I found here.
By all accounts, and what I received from you, the order was place and processed, but the tickets were never delivered.
We even drove to the venue (25 mi. Away and paid $25 to park) and talked to the people at the box office. They could not help us, because they did not sell us the tickets. I am not sure who is at fault because there are so many entities who are pointing fingers at each other, but I do know there is only one victim--me.
EventTickets is a reseller. They sent an e-mail telling us that the tickets have been transferred to us and gave tips on finding the e-mail from the seller. But we have not received any e-mail or text message with instructions to get the tickets from the seller. I've looked and searched very carefully. Tried calling the customer service number. After 40 minutes listening to the inane music loop, it told me they would call me back and would save my place in line, but get this, I'll receive that call within the next 48 hours! LOL. The game is today.
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After a lot of trying random things, I did eventually get my tickets. I logged in to Ticket Events with the PIN they sent in their e-mail. On their website, under ticket status (something like that), I found the contact seller link. When I sent them a message, they replied with instructions. I installed the app and got the tickets. But this was supposed to happen two weeks ago.
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As I was editing this review, I just got a call back from Ticket Events support center, so it didn't actually take 48 hours. It's been a frustrating few hours dealing with this, though.
Hi Camille, thanks for sharing your feedback with us. We are a nationwide network through which registered companies and trusted individuals resell tickets to events. This means we don't actually own, price, or ship the tickets you see listed for sale on our website. All that responsibility is in the hands of the individual sellers who list tickets on our exchange. The tickets sold through our website are being resold (and thus repriced) by their sellers to reflect current market value. Our website clearly states at the top of each page that we are a resale marketplace and that prices may be above face value. Due to the fact that live events started up so quickly after nearly a full year without them, a lot of ticketing websites and companies are struggling with the workload, and while our support team is doing their very best to get things done in a timely manner, there have obviously been some delays for our customers. We apologize again for the inconvenience, and are glad to hear everything was worked out and that you received your tickets in time for the event.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Laura, we're so sorry to hear of the trouble you've experienced. As long as the charge has not been disputed by your bank, your order is still eligible for a refund. Please send an email to feedback@eventticketscenter.com so that we can take care of this for you. Thanks.