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EventTicketsCenterReviews 4,430

3.3

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Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.

Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.

Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.

There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the Worl...


eventticketscenter.com
Founded in 2005
Gainesville, FL, United States
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EventTicketsCenter Reviews Summary

The company enjoys a largely positive reputation, with customers frequently praising the ease and efficiency of the ticket purchasing process, as well as the prompt delivery of tickets. Many users appreciate the competitive pricing compared to other platforms, which enhances overall satisfaction. However, there are notable concerns regarding the lack of detailed seating maps and limited seat availability, leading to some frustration among customers. Additionally, the requirement for lengthy feedback can detract from the user experience. Overall, while the company excels in convenience and reliability, addressing these concerns could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Scam. Buyer beware
September 25, 2021

We bought 650 VIP package through this site. Our ‘account' says tickets were delivered and they are no where to be found. On customer service line now and nobody picking up for nearly an hour. Most certainly a scammer site.

Date of experience: September 25, 2021
Customer S. — EventTicketsCenter Rep
over a year old

Hi Elliot, if you received your tickets in time for the event we would appreciate an updated review. If you did not, please send an email to feedback@eventticketscenter.com so that we can take a closer look into this for you. Thanks!

California
1 review
0 helpful votes
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Tickets
September 22, 2021

Why do they have a phone #. They dont answer, after waiting over an hour, then got to be a game, they never did answer

Date of experience: September 22, 2021
Customer S. — EventTicketsCenter Rep
over a year old

Hi Vic, we are sorry to hear of your negative experience. Due to the fact that live events started up so quickly after nearly a full year without them, a lot of ticketing websites and companies are struggling with the workload, unfortunately leading to long wait times for our customers that call in to the support center. We apologize for the inconvenience!

Iowa
1 review
1 helpful vote
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Scam!
September 16, 2021

My son bought Luke Combs tickets through this site. He went to retrieve them and the site does not work, he was on hold for over an hour on the phone and nobody answered and the email he sent was unanswered!

Date of experience: September 16, 2021
Customer S. — EventTicketsCenter Rep
over a year old

Hi Susan, our records indicate that your son received help and retrieved his tickets for the concert. If this is correct, we would appreciate an update to your review. Thank you!

New York
1 review
3 helpful votes
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Totally garbage
September 2, 2021

I bought Dave Matthew tickets for the Gorge in
May 2020. It got postponed due to pandemic and rescheduled to Sept 4 2021. As of today 09/02/21 I just received an email stating g the tickets have been shipped and out for delivery 09/03/21,. They are claiming g all sales are final. Disputing with my credit card company now. Never again will I use this place.

Date of experience: September 2, 2021
Customer S. — EventTicketsCenter Rep
over a year old

Hi Frank, sorry to hear you were unhappy with your experience. If you did not receive your tickets in time for the event and the issue has not yet been resolved by customer support, please send an email to feedback@eventticketscenter.com so that we can take a closer look at this for you. Thanks

Illinois
1 review
1 helpful vote
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Scammer.
June 28, 2021

This ticket broker shared me 4x the actual ticket price. I was unaware that the event was selling the tickets directly. UNREFUNDABLE. A $250 mistake. Tickets were $67 and no extra fees. Don't make it too.

Date of experience: June 28, 2021
Customer S. — EventTicketsCenter Rep
over a year old

Hi Grant, sorry to hear of your negative experience. Our website clearly states that we are a resale ticket marketplace and that prices may be above face value. Thank you for sharing your feedback with us.

North Carolina
1 review
1 helpful vote
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Refunds not
June 13, 2021

Concert has been postponed for 2 years and we can't get a refund. Crooks they are.
This makes no since with all of the crap we have been through this passed year.

Date of experience: June 13, 2021
Customer S. — EventTicketsCenter Rep
over a year old

Hi Michael, thanks for sharing your review with us. We're sorry to hear you've been experiencing some trouble. Our policy remains that if an event is postponed, the original tickets purchased are still valid for entry on the new date and are therefore not eligible for a refund. There is always the option to relist your tickets for sale if you are no longer interested in attending the event. Our customer support team will be happy to assist you with this if you are interested, please send them an email at customersupport@eventticketscenter.com. Thanks!

Minnesota
2 reviews
4 helpful votes
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This is a scam!
March 23, 2020

We purchased tickets for a comedy show that was postponed due to COVID-19. The venue stated that the original tickets would be honored on the new show date or we could obtain a refund. Unfortunately, we are unable to attend the new show date. We contacted Ticketmaster as the event tickets showed in that account. We were told that the tickets were actually owned by Event Tickets and they had taken advantage of a "loop whole" to transfer the tickets to our Ticket Master account and appear as a verified TM purchase. When we contacted Event Tickets they refused to give us the refund and told us all sales were final.

Date of experience: March 22, 2020
Customer S. — EventTicketsCenter Rep
over a year old

Sara, we are a nationwide network through which registered companies and trusted individuals resell tickets to events. This means we don't actually own, price, or ship the tickets you see listed for sale on our website. All that responsibility is in the hands of the individual sellers who list tickets on our exchange. The tickets sold through our website are being resold (and thus repriced) by their sellers. We're sorry to hear you've been experiencing some trouble due to COVID-19. Please note that indefinite postponement is not the same as a cancellation, so our policy remains that all sales are final.

Mississippi
1 review
2 helpful votes
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Terrible! Scammers!
March 13, 2020

Terrible! Scam! Do not use them! We order tickets months in advance, and the day before the concert they sent us the wrong tickets. They said there was nothing they could do. Then, as my 18-year-old daughter was headed down to the concert, they canceled our tickets because I complained. I had to buy tickets from another vendor an hour before the concert!

Date of experience: March 6, 2020
Customer S. — EventTicketsCenter Rep
over a year old

We're so sorry to hear of your negative experiencer, Jennifer. Please send an email to us at feedback@eventticketscenter.com so that we can take a closer look at what happened with your tickets. Thank you.

Virginia
1 review
2 helpful votes
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Shady company
March 27, 2019

I bought seven tickets to a show. Two days later I got a call that the seats I had paid for were not actually available but they would switch me to "better" seats for no charge. Turns out the better seats are up another level and farther back from the stage. And the tickets which were promised to be digitally deleivered in "about 30 minutes" are still no place to be seen. The order still lists the old seats, the status says the order has been processed and no one answers the customer service number when I call for help. I would never do business with this company again and will be reporting them to my credit card company.

Date of experience: March 26, 2019
Customer S. — EventTicketsCenter Rep
over a year old

Hi Mark, we're sorry to hear of your negative experience. Please send an email with your confirmation number to Feedback@EventTicketsCenter.com so that we can look into this issue further. Thank you.

Indiana
1 review
1 helpful vote
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Great seats
March 27, 2019

The concert was awesome.
We ended up in the handicapped section but we had more room and nobody around us. It was pretty nice.

Date of experience: March 26, 2019
Customer S. — EventTicketsCenter Rep
over a year old

Hi Jason, thanks for sharing with us! Sounds like a great time

Kentucky
1 review
2 helpful votes
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Music was fun. All the major plot lines were hit. Monica and Phoebe were amazing. Chandler was also great in all of his roles. A lot of fun and the two hours flew by!

Date of experience: March 9, 2019
Customer S. — EventTicketsCenter Rep
over a year old

Sounds like a great time, thanks for sharing with us Tiffany!

Illinois
1 review
1 helpful vote
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Great show and performance and wonderful experienceI really enjoyed the show and didn't have any issues using the tickets

Date of experience: March 4, 2019
Customer S. — EventTicketsCenter Rep
over a year old

We're happy to hear of your positive experience Jerome, thanks for sharing!

Ohio
1 review
1 helpful vote
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Zoso/Pandora's Box
February 18, 2019

1st time there and will return. The ticket transaction was great. Can't wait for an open venue concert.

Date of experience: February 17, 2019
Customer S. — EventTicketsCenter Rep
over a year old

Thanks for sharing your feedback with us Brian! Sounds like a fun time!

New York
1 review
1 helpful vote
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Uncontrollable laughter
February 18, 2019

A comedian that has you laughing at the common way of life. Turns the simplest moments into a hilarious event. Love this man for his style.

Date of experience: February 17, 2019
Customer S. — EventTicketsCenter Rep
over a year old

Glad you enjoyed the show Hermes!

Oregon
1 review
1 helpful vote
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We had great tickets. The Show was awesome he hasn't changed. He only didn't perform Katmandu and Fire Lake. The tribute to the stars lost over the years was touching.

Date of experience: February 3, 2019
Customer S. — EventTicketsCenter Rep
over a year old

Sounds like a great time, Robert! We're glad you enjoyed the show!

California
1 review
1 helpful vote
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Everything went smoothly
February 1, 2019

Buying, receiving, and using the tickets was quick and easy. I had bought them only a day in advance and was able to view them in the app several hours before the concert. The seats were better than what I expected. I called the help line a couple of times to confirm details of my order and I always got an immediate and helpful response. The only odd thing that happened is that two people walked up to our seats about 10 minutes after the concert had started and said they had our exact seats. They even showed us their tickets and the section/row/seats were exactly the same as ours. They left to go ask about it and I didn't see them again. I still have no idea how that may have happened. Other than that I thoroughly enjoyed my experience using EventsTicketCenter.

Date of experience: January 31, 2019
Customer S. — EventTicketsCenter Rep
over a year old

Thanks for sharing your feedback with us, Heather! We're happy to hear of your positive experience!

South Dakota
4 reviews
2 helpful votes
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Awesome
January 28, 2019

Excellent experience. Great facility and helpful workers. Jeff was nonstop hilarious. Drove two hours to get to the show and it was worth every minute.

Date of experience: January 27, 2019
Customer S. — EventTicketsCenter Rep
over a year old

Hi Rhett, thanks for sharing your review! We're glad you had a great time at the show!

Nevada
1 review
2 helpful votes
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I love every second of the Jabbawockeez show! I didn't want it to end! I'd rather they do more dancing rather than showing the videos but, I understand two hours of non stop dancing would be exhausting! Love the crowd interaction

Date of experience: December 27, 2018
Customer S. — EventTicketsCenter Rep
over a year old

Thanks for sharing Tracy, we're glad you had a great time at the show!

New Jersey
1 review
2 helpful votes
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It was Magical
November 19, 2018

Took my 16 year old and we both dressed up in FULL ELF costumes. It was GREAT!
People actually though WE were part of the performance! :) The actual performance was spectacular. What a talent the people that played the Elves and kneeling for their parts. I was blown away!

Date of experience: November 16, 2018
Customer S. — EventTicketsCenter Rep
over a year old

Great costumes Melody! Sounds like you both had a fantastic time, thank you for sharing of your positive experience with us!

Nevada
1 review
1 helpful vote
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Jimmy BUffett
October 22, 2018

Fantastic show greatcrowd the ticket price was good but the added charges were too much Huey Lewis was not at the concert as stated on the ticket. Caroline Jones was gret and Boz Scaggs was a fill in.

Date of experience: October 21, 2018
Customer S. — EventTicketsCenter Rep
over a year old

Hi Patricia, thanks for sharing your feedback with us! We're glad you enjoyed the show!