eVacuumStore

I recently purchased the Miele Classic C1 Pure vacuum from eVacuumStore, and I couldn't be happier with my decision. From the moment I placed the order, the entire purchasing process was smooth and hassle-free. The website was user-friendly, making it easy to find and select the vacuum I wanted.

One aspect that truly impressed me was the prompt and efficient delivery. The vacuum arrived at my doorstep within a few days, well-packaged and in perfect condition. The shipping process was handled with care, ensuring the product's safety during transportation.

As for the Miele Classic C1 Pure itself, it has exceeded my expectations. The vacuum's performance is exceptional, effortlessly tackling dirt, dust, and pet hair on various surfaces. Its powerful suction and reliable cleaning capabilities make every cleaning session a breeze. I particularly appreciate the convenient features, such as the adjustable power settings and the long cord that allows me to cover larger areas without constantly unplugging and replugging.

The build quality of the Miele Classic C1 Pure is impressive, showcasing durability and longevity. The design is sleek and compact, making storage a breeze. I also appreciate the included attachments that provide versatility for different cleaning needs, from reaching tight corners to tackling upholstery and curtains.

Overall, my experience with eVacuumStore and the Miele Classic C1 Pure has been outstanding. I highly recommend both the retailer and this particular vacuum model to anyone in search of a reliable, high-quality cleaning solution.

In June I ordered a vacuum hose for my thirty-three-year-old Electrolux canister vacuum cleaner. I was pleased that they had one for such an old vacuum. They shipped it promptly. After about six weeks the hose pulled out of the handle. I called the eVacuum store, talked with a pleasant and helpful customer service rep who told me they would send me a replacement. UPS delivered the replacement in two days (I live in a neighboring State). They had been having trouble with the hoses like the one they first sent me and the replacement was made by a different company and is of much better quality. I'm very happy with the eVacuum Store.

I was specific with the saler on the telephone about my vacuum beam 253 and asked for the cloth filter for that, so he say yes we have I bought finally arrived I opened and the size was 2x small. When I order with the customer service I asked more than one time if is the right one his answer was "yes that will fits your vacuum ". You expected that they are professionals and know what they are selling but his expertise was sale take a hold of your money (boosting his commission) for 40 days until you return the wrong purchase. I call that a scene. Be aware!

We ordered the vacuum on line after trying unsuccessfully to order on the phone. After getting online the order process took about ten minutes and much to our surprise was delivered in four days. Considering this was ordered on Christmas Eve day I was quite surprised. The vacuum arrived intact and well wrapped for shipping. We are very happy. The product quality is far above our last Electrolux. We love the color as well although each model has its own color and can't be chosen. We ordered the C3 Alize canister it comes in a very nice Green color. But bottom line is that the suction is fantastic and the ease of use is fantastic and we have a lot of floor rugs a on hardwood floors so the ease and use of height adjustment from floor to thick rug is vey good. Would not recommend this model for very thick carpet.

I contacted eVacuumStore prior to my purchase of a central vacuum hose to make sure it would fit my Power Head. I was assured by the Customer Service Rep that it is the correct hose for my Power Head. When I received the hose, the power cord from the head did not fit into the hose. I was told to return the hose in the original box, however, I was responsible for the cost. The cost was $35.00. I opened a case with eVacuumStore explaining that it was their misinformation that they provided prior to the purchase and would appreciate if they covered the cost of the shipping. They never responded to the case. I contacted Customer Service directly and the Representative informed me that they will not refund the shipping cost even though I was misinformed. I will never purchase from them again and hope others take heed when they are not exactly sure of what they are purchasing.

When I contacted a repair service far from my neighborhood to replace a broken belt in the detachable power nozzle i was told I would have to bring in the entire vacuum, cannister and all, as well! For a city dweller without a car that would have been very difficult.
Luckly I found the evacuum store website, called and was directed to the correct replacement belt. It was very inexpensive and easy to install. My 27 year old electrolux is working well. Thanks!

I placed my order on 12/12. Received an email on 12/13 that it shipped. Have not received it. Emailed their support team on 12/23 and was told they would respond with tracking number. I still hadn't received an update so on 12/26 I contacted them again. They finally got back to me on 12/29 that it was on backorder. I asked when they expect to be back in stock and they still haven't responded. I am hoping that the money I spent hasn't been wasted.

I placed a order on December 16th as a Christmas present for my husband. Turns out I ordered the wrong item. I called EVacuumStore customer service and received NO customer service. To return the item, I am responsible for $57.00 in shipping. They do not provide return labels. To top it off... they shipped 2 of the same items and argued with me that I ordered 2 of the same product. I am now responsible for $114.00 in shipping to return 2 of the same items. Service was awful. DO NOT ORDER FROM THIS COMPANY!

I purchased k95 masks(10 pack) from eVacuumStore and used my first mask from them last week. The string on the very first mask I put on broke off and I did not even stretch it more than necessary to put it around by ear. This happened when I was going into a Home Depot store so the mask was completely useless.

These masks are poor quality. I contacted eVacuumStore via email but they never bothered to respond. I purchased a vacuum from eVacuumStore in the past but I will never buy from them again because of their poor customer service and the poor quality of the k95 masks I Purchaed from them.

Warning this company is a fraud I never received my vacuum and the customer service is bad. I ordered a $600 dollar vacuum.

They claimed to have sent a 2nd shipment, I never received it. AND I also never received an email with tracking number or ANYTHING, notifying me of this new vacuum coming in.

How can I be on the lookout for a package when these people don't update me?

After this, I contacted UPS to set up a claim, and get this figured out and they claim that Evacuum store provided them a different address than the one I gave Evacuumstore. I made Evacuumstore aware of this situation, and they still refused to help me.

The chat representatives were Sean and Mike. I spoke with Sean about my order twice & the last time, he had the audacity to end the chat on me- not professional at all.

All in all, the sales manager refused to give me a refund and categorize my order as a fraud (only because my IP addresses showed that I was in Texas and Mexico, which is totally normal for a person going on vacation).

They make no sense my vacuum never got home and I'm so mad at how they never answer honestly about my order!

Below are the conversations I had with all the different people from Evacuumstore and UPS.