Etsy

Every buyer I've bought from has beautiful packaging and my favorite items come from Etsy. If you are unsure about a seller, check their individual ratings and reviews. Otherwise, highly recommend. There are many reasons to support small businesses and buy vintage :)

Hello, I'm extremely disappointed with your services. Firstly, a seller on your site ignored me for approximately two months. After that, I had to repeatedly ask them to refund my money. Secondly, I feel insecure on your site without any support. Thirdly, I have been waiting for my money for over a month now. This has been the worst experience of my life.

Don't even bother. Etsy doesn't enforce their own rules and allows cheap, Chinese made garbage to be sold on their website as "handmade" or "vintage" when it's clearly mass-produced. As an online seller myself, I find this extremely dishonest and disgusting. It hurts every honest online seller by driving the price down making it impossible to compete fairly online. Everything is always about the bottom line and to heck with honesty and integrity! You won't have to worry about me EVER buying anything on Etsy and I'm for sure going to give Etsy the reviews they deserve wherever and whenever I find the opportunity. Word of mouth you know is your best friend or worst enemy. Yes, I did attempt to address this with Etsy about 150 times and they did nothing but send me BS excuses and canned email responses.

Etsy will shadow ban your shop for posts you make to social media about them & for returning negative surveys. I went from making thousands of dollars in sales every month to nothing in the blink of an eye. The only thing that happened in between was I made a truthful post on social media that portrayed the company's less than stellar side, and responded to a survey they emailed me with honest answers from my experiences. Unfortunately, those honest answers were not what etsy wanted to hear. The company was fantastic BEFORE it incorporated. Now, they are deceitful & care nothing about their sellers, only their stock investors.

What's up with Delayed, "Pending" Payments?
I have been buying on Etsy for 10 years without an issue. Last night, I purchased a bracelet from one of my favorite sellers. She got the notice that I bought it and we began discussing sizing. This morning the payment still shows, "Pending". An hour later I get an email from Etsy saying that they cancelled the order and that my account has been suspended! WHY? I've since sent several emails to them. There is no phone number!
Is this how Etsy treats a loyal customer?

I was an Etsy merchant for about five years and worked my butt off to make my shop successful. But year after year, Etsy seemed to create policies that worked against the merchants, not for them. One was allowing all the Chinese junk companies into the fold, which would jam up the search pages with non-handmade items. Etsy's last move was changing the search engines by giving the top rankings to new merchants as a way to lure them in. Why? So that when their rankings began to drop they would advertise for higher placement. All of these merchant sites are now using this trick. What this means to the merchant is measly sales, but when a site like Etsy has millions upon millions of shops under its roof, those measly sales add up. Bad for you, great for them. Once again, women get exploited in the workplace. ( Ironically, Etsy is owned by a guy.) Don't fall for these sites ladies. Find another way to sell your goods.

Etsy does not vet the people that sell through them very well. I bought 4 bridesmaid dresses and they arrived 2 weeks late and the wrong color. $400.00 dollars gone as I returned them and have never received a refund. The time allowed to open a claim is too short so there was absolutely zero help from Etsy or PayPal.

A family member sent me a lovely wooden plaque for my front door. It is round with a beautiful bow and our last name on it. The gift was made by a friend of hers whose business is "That's What She Made". Check her out - I love it.

Audrey Sanderson
Cincinnati, Ohio

The hidden fees, no response for emails. They'll suspend your account and withhold your money and you'll be talking to bots when you try to get in contact with support. Please look up all the reviews that are recent! Don't sell through Etsy! They're terrible! Save yourself the hassle! I'm STILL waiting for my money and it's been 3 months!

I've had few good sales on Etsy (as a seller) until I bumped into a scammer. No matter how hard I tried getting on hold with someone senior from Etsy, I did not have any luck. If you try to phone them up, they will tell you they are not authorised to advice. If you send email to support, they will respond with generic answers. I've lost the case despite pointing out all the facts about buyer's and providing proof on my side. Ah yes, when the buyer complained first, of course I offered immediate return+refund etc. But instead it was an immediate case filed. I was forced to do immediate refund + pat for return shipment. Surprise: this was completely not what has been sent to the buyer. When I tried to contact Etsy again, with even more proof (photos+videos of what I was selling against what I've received), my account was simply banned. Nowhere I've seen such a bad attitude to the sellers and so little protection.

Smooth and easy process to buy. Thank you and will be looking for more deals on your site in the future. Staff is so friendly, they make you feel like home. I've purchased several timepieces from them and I highly recommend them.

I opened an Etsy account earlier this evening, excited to sell the graphic design work I've been doing in college. After uploading a trial listing to get an understanding of the program, I am greeted with an account suspension notice. I'm told to check my email as to why I was suspended, but no emails with any information about my suspension are provided. Furthermore, they have the audacity to continue to push their $0.20 fee for my listings despite my account being completely disabled. Their customer service is difficult to reach, you can only reach them via a ticket submission online - no phone, email, or office. It seems that all they care about is scooping off the top of the sellers they have been dealing with for a while. As the first impression of this service, I am extremely disappointed that they would put forth such little effort into resolving a situation like this. I will never do business with Etsy.

Etsy has 2027 listings for WEED PIPES on their website, when I posted a hand-made ceremonial native pipe - they took my posting down and said it was an infringement on their regulations regarding cannabis?!?!? WTH. LOL - weed pipes are okay, along with papers, blunts, one hitters, tons of paraphernalia etc... but DO NOT list a ceremonial pipe otherwise you are reprimanded and threatened by Etsy to take down your entire store. Absolutely disgraceful. No customer service either - No email or contact phone number in Canada. You can pay for customer service - otherwise there is none. This company is outrageous.