etrailerReviews 18,895

I like the selection and quality of RV related items. Everything has good descriptions and they also have self help videos on certain things. I just think that the shipping department is in too much of a hurry. In the past I have had boxes arrive that should have been double boxed because of heavy items starting to break through the cardboard walls or double up on the taping of corners. This last shipment was double boxed but the inside box had a tube of caulking that needed to be wrapped around the tube for protection. After hundreds of miles of banging around it has the nozzle almost bent off. I will know if it holds up next week when I use it.

Products were top quality and were just what I needed to complete my job. I found alternative suppliers with cheaper products, but I preferred to go with the good stuff.

This was an easy shopping experience. The lightweight folding ramps are just what I needed. They were delivered promptly to my home, luckily before the severe weather hit.

Excellent parts inventory and ordering made easy by showing the original manufacturers part number.

Well priced,quality item,that arrived on time and securely packaged.

Items were shipped quick, but a hardware pack was opened inside the box and a specialty bolt was missing. Found one at a hardware store.

I ordered hitch locks for my B&W hitch, the price was reasonable and the locks had good reviews. I received them a day ahead of schedule and as soon as the weather cooperates I will be installing them.

I have purched a number of items in the past 6 months,for the purpose of renovating a 1977 Argosy travel trailer. Shipping has been fast and all items have arrived in great condition! THANKS

Item as described and quick shipping easy ordering process

In the past five years of so I have purchased and installed five frame count receiver hitches on our vehicles. Prior to that I had experience with another dealer I shall not name. The customer service and follow up is the absolute best I have experienced with ANY other I have had experience with. The "how to" instructions in video and text format are precise described with words and instruction that are both understandable and the best way. If that does not help, call them or chat. Few businesses with this customer focused support!

Good, derailed product information on the website. Easy ordering experience. Fast shipment.+++

Good price on straps! They occasionally have pretty good sales!

I ordered brake controller red label next day on 12/31/24 with a customer service representative
On the phone. Guaranteed delivery 01/03/25 because of New Year Holiday. I agreed and paid the premium freight. When it didn't show up 01/03/24 I emailed the same CS rep that sent me a
confirmation 01/02/25. They never replied. Yes we had snow but it didn't arrive until the evening of 01/05/25. The part arrived 01/08/25.Who dropped the ball etrailer or UPS? No explanation, only that they got paid for something they didn't do. Unfortunate but since COVID I am not surprised only disappointed.

The purchase of the needed item was easy and fast, will be using etrailer again.

Items arrived well packaged, in good condition, as expected.

I was looking for something for my 2011 Silverado, and found the best price here at etrailer. Customer service was knowledgeable, helpful, and friendly.