etrailerReviews 18,895

My experience was perfect, on time delivery everything as it was described, affordable, excellent customer service high quality product.

Pertinent information was listed to help assure the right selection. Received the correct light quickly & without expediting. Flawless experience

Shipping was quick and everything was in great shape

The new circuit board has allowed our exhaust fan to operate at new levels with just a simple remove and reinstall process. No more waiting for the fan to make up its mind or the vent to slowly open or close. Most importantly for us was the inability to shut the fan off or on without the fan deciding to do its own thing when not watched. Thank you

Easy to search and buy! Shipping was fast...would buy again! I have bought from this company before and have always received what I expected.

Got what I need, and ships in time to get it done.

Ordering was easy, item
Showed up in good shape with all the parts

Have been extremely happy with all my orders from etrailer.com.

It took me off in 2 minutes to order the part I wanted and it arrived earlier than expected

Pretty simple, purpose built for a project. I have a Retrax box cover with the t- slots.
Helping friends move so we put little stuff we didn't want to blow away in the back of my truck, closed the cover and stacked mattresses and box springs on it. Used rachet straps and these d-rings to secured it all.
👍 👍
David

I had ordered online, confirmed the fit, and took the parts to a local welding shop (That was listed on eTrailer's website) and had him install it. He has installed HUNDREDS of hitches. (I can confirm, as his shop was FULL of empty eTrailer boxes). I trust him. He calls and tells me that the mounting kit doesn't fit my truck. He says he can modify it to fit though. I told him to go ahead as I needed the hitch in a HURRY! I called eTrailer and was told to pound sand as I was unable to provide pictures of the brackets "not fitting". I was at work at the time, I didn't have time to sit and watch the man install my hitch, and I wasn't going to inconvenience him by making him stop and let me come down there to take pictures and send them to eTrailer. It cost me an extra 91 dollars in the end to have him "re-fabricate" the brackets and weld it to my truck frame.

The rack was for a series of car that KIA no longer makes, Cadenza. So I was pleased to have an option available at all. Very nice looking hitch. Welds are clean, material feels strong.

Directions are a bit weak, could be more descriptive on how to fish the bolts. On that note, why not decrease bolt head size a tiny bit and not require enlarging the frame hole? Regardless, besides some elbow grease and head scratching, install went well. Super tight tolerances. Be patient and take your time. It does all fit.

Web site works very nice. Was able to find what I was looking for. The 360 displays and video of items make it very easy to be sure your purchasing exactly what you want.

Ordered and delivered in a prompt manner, thank you

Ordered what I want bc of the price and the available educational points and videos offered( I bought a trailer winch with no knowledge of such things).