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etrailerReviews 18,895

4.3

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etrailer Reviews Summary

The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

service
2,476
value
176
shipping
170
quality
143
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54,209 reviews

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California
1 review
0 helpful votes
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Great product
June 14, 2024

Fast delivery and a nice product that fit perfect. It's worked great so far.

Date of experience: June 4, 2024
Illinois
1 review
0 helpful votes
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Great service
June 14, 2024

Wonderful service, fast and accurate ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Date of experience: June 4, 2024
Virginia
1 review
0 helpful votes
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Redarc purchase
June 14, 2024

The ordering and shipping experience was excellent. I have yet to get my redarc trailer brake to work properply.

Date of experience: June 4, 2024
Florida
1 review
0 helpful votes
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Great product, great price
June 14, 2024

Product is as described, sent on time and is a great price compared to other locations. E Trailer is always easy to deal with.

Date of experience: June 4, 2024
Ohio
1 review
0 helpful votes
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Great service
June 14, 2024

Good transaction. The trailer arrived on time and in good shape.

Date of experience: June 4, 2024
Illinois
2 reviews
0 helpful votes
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Great purchase!
June 14, 2024

Purchased RV a year ago and landing gear were already starting to rust. The snap on landing pads were easy to install and really make it easy to set up camp. No need to stab blocks under feet on both sides of the trailer hoping you e got them centered. Happy with my purchase.

Date of experience: June 4, 2024
Pennsylvania
1 review
0 helpful votes
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26 inch Five leaf springs for 6000lb dexter axles fit as described and function well so far only put 300 miles as of review but see no reason they won't continue to perform well

Date of experience: June 4, 2024
California
1 review
0 helpful votes
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Slipper springs.
June 14, 2024

Needed to replace slipper springs on an old boat trailer. Went to website followed the diagram to get the right measurements. Done that simple.

Date of experience: June 4, 2024
Oregon
1 review
0 helpful votes
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Great service, great product
June 14, 2024

Ordering was painless, product arrived promptly and was easy to install

Date of experience: June 4, 2024
California
1 review
0 helpful votes
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Great and fast service!
June 14, 2024

Found exactly what I needed on the website very easy!

Date of experience: June 4, 2024
Massachusetts
1 review
0 helpful votes
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Felt like a glove
June 14, 2024

New ball coupler is perfect. Only thing you got to know is to grab a wider safety pin than what a regular trailer takes.

Date of experience: June 4, 2024
Indiana
1 review
0 helpful votes
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Quick delivery
June 14, 2024

I was very satisfy with the quick delivery. Thanks etrailer.

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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Quick and correct!
June 14, 2024

I received my parts within a week and they fit my rv perfectly!

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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ETrailer is AAA+-OK
June 14, 2024

Order was received intact and very quickly. Will readily buy from them again when I need something.

Date of experience: June 4, 2024
Alabama
1 review
0 helpful votes
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Service
June 14, 2024

Extremely fast. From purchase to delivery was about 3 days.

Date of experience: June 4, 2024
California
1 review
0 helpful votes
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Easy to install.
June 14, 2024

Very pleased on how easy it was to install.
And everything lined up perfect

Date of experience: June 4, 2024
Missouri
1 review
0 helpful votes
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Camper
June 14, 2024

Good ex perience with your company. I will use this again if I need to.

Date of experience: June 4, 2024
Florida
1 review
0 helpful votes
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Extremely Satisfied
June 14, 2024

Awesome and stream lined! We received our package within 3 days and there was no problems with having our technician put it on our van! Extremely satisfied!

Date of experience: June 4, 2024
Pennsylvania
1 review
0 helpful votes
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They've Got What You Need!
June 14, 2024

A a few 'clicks' describing my vehicle, I was let to exactly what I was looking for, with several options!

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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2024 Ford F-150 towing mirrors
June 14, 2024

Tried to buy Ford extended mirrors for my new F-150, only to find out the 2023 Ford mirrors won't sync with the computer in the 2024. These snap on mirrors arrived in time to save our trip.

Date of experience: June 4, 2024

From the business

The trailer hitch and trailer parts experts. We have 75 years in quality customer service, and can help you find what you need for your towing, RV, marine, off-road, performance, and outdoor adventures. Shop products from over 400 brands using our content including: original photos, installation videos, detailed products descriptions, expert questions, help articles, reviews and so much more. Our fit guide has over 3,800 vehicle and 2500 RV entries of custom fit items, all you have to do is enter your information.


etrailer.com
Founded in 1946
Wentzville, MO, United States
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