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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Outstanding service, fast reliable and awesome. Hope they are still in business in two years, and I think for military personnel living outside of Florida is good.
It was easy to complete the necessary information, however, it took a long time to get it actually transferred. I have emailed twice with no response.
Their web page and ordering process was fast and easy to use. I received my order in a timely manner and had the documents on my phone for proof until my sticker arrived. Compared to several other websites I've used this was was exceptional and no I don't work there. Lol
Very smooth and easy process to receive my title. Quick response to my order. This was a safe and efficient way to get an important document.
I received everything I paid for. I am wondering two things.
1. Why was the cost higher than what was sent to me in the mail?
2. The mail item said you needed confirmation on my insurance. Why was nothing said on line?
Completely satisfied with the website and service. Easy to navigate & fast to receive. Straight forward content as to what to do and information to be filled out.
Even though I did receive the first order and had to request another. Etags was fair in pricing as it was likely lost in the mail. Thank you!
I will use again great service got my registration in a week great service easy way to do it instead of going to the dmv
Thank you for your business Fabian!
Good experience, Thanks
Thank you
Great
Came faster than expected. Had emails every step of the process and an email confirming delivery. It was a bit pricey... But, I work Monday-Friday until after 4:30 and cannot take off work to go down to the DMV. I will be using ETAGS again!
So easy to use. That is why I rated a FIVE.
BUT, then I realized that I had to enter at least 100 chracters.
GET RID OF THIS REQUIREMENT. I ALMOST DOWNGRADED TO A 3 BECAUSE OF THIS REQUIREMENT.
Then it auto joined me to sitejapper! ELIMINATE this.
BECAUSE OF THESE TWO THINGS, if I knew about this to start, I would not have submitted a review.
The tags I ordered came on time. I change the address and the delivery was perfect.
It was exactly what I expected.
My auto registration tags were delivered very quickly indeed! In fact it took exactly six days and I was good to go!
My two-year tag cost $132.20, but eTags charged me an extra $32.10 to mail me a sticker. It's a good thing I ordered a two-year tag or I would have had to pay the $32.10 next year, too. If you need a plate I can understand that shipping should cost more, but how can you justify $32.10 for a sticker?
Really good service! Fast service, reliable! Pay for rush and had my renewal next day! Definitely will use their services again. Great services! Thank you.
Thank you so much Lisbeth!
Easy thank you
Quick and easy!
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Many thanks Roberta! LOL