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eTagsReviews 26,457

4.3

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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
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shipping
125
This company responds to reviews on average within 0 days

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213,408 reviews

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Illinois
1 review
0 helpful votes
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To expensive
November 12, 2020

I think the amount they charge is ridiculous. They didn't do anything. I will not use them again.

Date of experience: November 11, 2020
ETAGS I. — eTags Rep
over a year old

Hey Roxane, thanks for your feedback. Perhaps "nothing" is a bit strong, we did something which would sending you your registration or title, or both. We understand though that you may not need or want our service every year so we are honored that you used our service this year at least. Stay safe.

Florida
1 review
0 helpful votes
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Great
November 11, 2020

Really great service to avoid long lines in person renewing your tags great evening wondering how you would be able to make your wedding cake

Date of experience: November 11, 2020
ETAGS I. — eTags Rep
over a year old

Hey John, we'll chat with our web development and customer service teams to see what magic they can whip up in a kitchen

Ernesto G.
1 review
0 helpful votes
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Quick & easy as long as u have all your info no problem.

Date of experience: November 8, 2020
California
1 review
0 helpful votes
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Don't be fooled by this website. I thought I was on the DMV website to pay fees. After paying with CC, I realized the error. I called them within 5 minutes and tried to get a refund. They said they cannot issue a refund because they already processed the fees including the $30 fee for etags.com. I asked to speak with a manager, but they said none were onsite. You can avoid paying these fraudsters by using the DMV website. The DMV is better and you can do everything on their site. Why pay an extra fee.

Date of experience: November 6, 2020
wayne b.
1 review
0 helpful votes
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Fast and easy
November 6, 2020

Fast and easy

Date of experience: November 6, 2020
California
1 review
0 helpful votes
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Bad service and im over paying for a transfer registration in my name been waiting all most 20 days now
Mean the purchase 10/13/2020

Date of experience: November 4, 2020
tina s.
1 review
0 helpful votes
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I never received my tags
November 4, 2020

I never received my tags

Date of experience: November 4, 2020
Aaron J.
2 reviews
0 helpful votes
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Very easy to use
November 3, 2020

Very easy to use. I don't care for the extra almost $30 charge for paying online. Plus you are not made aware of the fee until the final checkout. It's less expensive for the DMV by paying online, than in person. Using the online method, it reduces the cost to have an employee process the renewal in the office. I also believe more people would pay online, if there wasn't a fee. A fee of that amount some people can't afford. Now with Covid, people might be forced to come into the office, because they can't afford the fee. It puts them in danger by having to go out, and pay in person. My hope is that someone at the DMV actually reviews the feedback. Thank you.

Date of experience: November 3, 2020
Florida
1 review
0 helpful votes
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Vehicle registration
December 3, 2020

I have not received yet my registration yet. I have not received my registration. I have not received my registration yet.

Kim Davis

Date of experience: November 3, 2020
South Carolina
1 review
0 helpful votes
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Rapid Accurate Service
November 3, 2020

The e Tag was very responsive! I received my title in less than a week! Thanks so much for your assistance!

Date of experience: November 3, 2020
ETAGS S. — eTags Rep
over a year old

We appreciate your business William!

California
1 review
1 helpful vote
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Horrible
November 29, 2020

They take the payment they don't contact me at all for two weeks then all of a sudden when I do a charge back they contact me but wait. Now they actually reply fast but only because I did the charge back before then they didn't even bother contacting me. Terrible customer service and honestly a waste of my time. It's been past my 30 day transfer time now so this was not helpful. I wouldn't recommend you to use their services.

Date of experience: October 30, 2020
Florida
1 review
0 helpful votes
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Can't beat the price
October 31, 2020

I'm very happy to discover this website and save me hundreds of dollars. Etags is quick and easy. Lots of documents to submit

Date of experience: October 30, 2020
Germany
1 review
0 helpful votes
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Excellent service
October 31, 2020

Easy to use platform. Paperwork arrived within the specified time limit. Would happily use again. Certainly made replacing a title much easier.

Date of experience: October 30, 2020
ETAGS S. — eTags Rep
over a year old

We thank you Glynis!

New Jersey
1 review
0 helpful votes
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Good morning.
Etags.com is very effective at the time to serve the clients. Personally I like their customers services skills and the properly work.

Date of experience: October 29, 2020
Maryland
1 review
0 helpful votes
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E-Tags review
October 28, 2020

It was easy and fast. Would use it again if the occasion arises. Recommend to anyone. Hopefully this process will be available for license renewal.

Date of experience: October 28, 2020
Florida
1 review
0 helpful votes
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Fast ans easy
October 28, 2020

Mathis has been the second time I use this site and it has been the easiest and I received my registration in 2 days

Date of experience: October 28, 2020
Lauren C.
3 reviews
0 helpful votes
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Made renewing my tags seem less and less of a headache.

Date of experience: October 24, 2020
Florida
1 review
0 helpful votes
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Easy, Fast
October 24, 2020

I got my replacement sticker and registration in a few days. I could not figure out how to order in the DMV website. ETags handled it for me at cost I was happy to pay.

Date of experience: October 23, 2020
ETAGS S. — eTags Rep
over a year old

Thank you Kenneth!

California
1 review
0 helpful votes
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I had to register a car for the first time. I was taken to their website thinking this was the official dmv online registration. After paying 100 dollars and uploading EXTREMELY sensitive documents to their website, I got a message that they were reviewing my order. A month! Went by. Finally I called and found out that the 100 dollars was only covering their fee and not yet any of the dmv registration costs! They said I was supposed to get an email saying a document was missing but I had not received one word from etags after paying their fee. I ended up having to do everything in person anyway, and they say they will refund partially. Thanks for nothing. If my identity should God forbid be stolen, I know where it happened.

Date of experience: October 23, 2020
Florida
1 review
0 helpful votes
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None
October 23, 2020

None at this time to report to anyone this may referenc. But actually you should make it so at time of re-register you can do a change of license also

Date of experience: October 23, 2020