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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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I think the amount they charge is ridiculous. They didn't do anything. I will not use them again.
Really great service to avoid long lines in person renewing your tags great evening wondering how you would be able to make your wedding cake
Hey John, we'll chat with our web development and customer service teams to see what magic they can whip up in a kitchen
Quick & easy as long as u have all your info no problem.
Don't be fooled by this website. I thought I was on the DMV website to pay fees. After paying with CC, I realized the error. I called them within 5 minutes and tried to get a refund. They said they cannot issue a refund because they already processed the fees including the $30 fee for etags.com. I asked to speak with a manager, but they said none were onsite. You can avoid paying these fraudsters by using the DMV website. The DMV is better and you can do everything on their site. Why pay an extra fee.
Fast and easy
Bad service and im over paying for a transfer registration in my name been waiting all most 20 days now
Mean the purchase 10/13/2020
I never received my tags
Very easy to use. I don't care for the extra almost $30 charge for paying online. Plus you are not made aware of the fee until the final checkout. It's less expensive for the DMV by paying online, than in person. Using the online method, it reduces the cost to have an employee process the renewal in the office. I also believe more people would pay online, if there wasn't a fee. A fee of that amount some people can't afford. Now with Covid, people might be forced to come into the office, because they can't afford the fee. It puts them in danger by having to go out, and pay in person. My hope is that someone at the DMV actually reviews the feedback. Thank you.
I have not received yet my registration yet. I have not received my registration. I have not received my registration yet.
Kim Davis
The e Tag was very responsive! I received my title in less than a week! Thanks so much for your assistance!
We appreciate your business William!
They take the payment they don't contact me at all for two weeks then all of a sudden when I do a charge back they contact me but wait. Now they actually reply fast but only because I did the charge back before then they didn't even bother contacting me. Terrible customer service and honestly a waste of my time. It's been past my 30 day transfer time now so this was not helpful. I wouldn't recommend you to use their services.
I'm very happy to discover this website and save me hundreds of dollars. Etags is quick and easy. Lots of documents to submit
Easy to use platform. Paperwork arrived within the specified time limit. Would happily use again. Certainly made replacing a title much easier.
We thank you Glynis!
Good morning.
Etags.com is very effective at the time to serve the clients. Personally I like their customers services skills and the properly work.
It was easy and fast. Would use it again if the occasion arises. Recommend to anyone. Hopefully this process will be available for license renewal.
Mathis has been the second time I use this site and it has been the easiest and I received my registration in 2 days
Made renewing my tags seem less and less of a headache.
I got my replacement sticker and registration in a few days. I could not figure out how to order in the DMV website. ETags handled it for me at cost I was happy to pay.
Thank you Kenneth!
I had to register a car for the first time. I was taken to their website thinking this was the official dmv online registration. After paying 100 dollars and uploading EXTREMELY sensitive documents to their website, I got a message that they were reviewing my order. A month! Went by. Finally I called and found out that the 100 dollars was only covering their fee and not yet any of the dmv registration costs! They said I was supposed to get an email saying a document was missing but I had not received one word from etags after paying their fee. I ended up having to do everything in person anyway, and they say they will refund partially. Thanks for nothing. If my identity should God forbid be stolen, I know where it happened.
None at this time to report to anyone this may referenc. But actually you should make it so at time of re-register you can do a change of license also
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Hey Roxane, thanks for your feedback. Perhaps "nothing" is a bit strong, we did something which would sending you your registration or title, or both. We understand though that you may not need or want our service every year so we are honored that you used our service this year at least. Stay safe.