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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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I now live in California and I had no idea how I was going to replace my lost title.
This service was secure and simple to use. I submitted my application on Friday and received my title on the following Friday!
I'm not telling the world yet, but thus far I've received quick feedback. And I was able to speak with a live person for help with a form. The process seems to be very easy and very convenient--if you know how to work with electronic docs. I pray it is not a scam as one reviewer wrote, but I've submitted what I needed to and paid my fee, so we will see what happens. I guess the good thing is that I paid thru PayPal. So if any funny business is going on, I'm sure Paypal will take care of me. But hopefully we wont have to cross that road. And no standing in line! (Whoo Whoo!)
Very easy.fast service. And convenient. Saves alit of time thank you
I have not received anything or heard from them at all. Its been only a week and ill give them a little longer before i try to get a hold of them.
PAying for my registration online was so easy, and even better was how fast I received it in the mail - I received it like 2-3 days later!
Iam not very savey with smart phones. But the app was very easy. Thank you for creating this app in helping deal with covid-19 safety
So much easier than going to the DMV. I received my sticker within about two days. This is a much better alternative to going to a building.
WOW, I was really surprised how qwick I received my tags and was glad because I barely made the deadline. Yes, paid abit more for the service but it's better than being pulled over and having a bigger problem with the law. Glad I did this.
Received my vehicle registration in a timely manner, price charged for registration was higher then quoted price, which I read somewhere that it was a estimate, but this was easy and convenient way to pay for your vehicle registration. Also liked the update information (e-mails) on my registration request and the e-mail if I received my registration yet.
Renewing my tags with etag was a very fast and convenient way.
Good and fast service would recommend using this service to everyone.
Thank you Peggy!
Renewing my tags with etag was a very fast and convenient way and they let u have the option to renew 1 year or 2 years and I received my sticker within the week!
Good and fast service would recommend using this service to everyone as this way you can avoid the lines of a taxi collection office
The e Tags website very easy to use and really quick. I got my in tag in few days. I will use e Tags again. Thanks
We appreciate your business Charles.
Between $19.95 fee that rest is ridiculous. They also charge $3.50 for postage and handling. A stamp cost what? $0.50? I payed $67 for one year registration. To go in person would have cost $32! I thought computer automated would be as cheap! I didn't talk to a person, a computer did all the work. What bull crap!
Your team was very helpful in assisting me with applying for my title in Florida while living in California. Thank you.
I ordered twice from this place. Once they did it correctly, the second time they didnt even deliver it. I asked for a refund and they would not send me that either, only more tags. If I could give this place a Zero I definitely would
I do appreciate being able to do this online and having you process it so quickly and mail it to me and save me the trip to one of your offices. I do however wish I had known that you would be adding such a lot of extra charges. It cost me a lot more than it would have at your office.
I ordered tags for both of my cars but only got tags for 1 car. I was only charged for one car. So I had to order tags for the second car and still waiting.
Super convenient and it only took a few days to receive my vehicle tags by mail. The process was easy. I wish this services was available decades ago! I did not have to stand in line for 3 hours, breath Covid/Flu/Cold or other diseases and take off from work to just to get replacement tags! Awesome!
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Thank you Aretha for your business and the nice review.