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eTagsReviews 26,453

4.2

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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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North Carolina
1 review
0 helpful votes
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Excellent rapid service
December 20, 2020

I paid the extra money and after uploading the necessary proof of identity, I had a replacement title for my car within three days.

Date of experience: December 18, 2020
California
1 review
0 helpful votes
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One Happy Customer
December 15, 2020

This is the second time I've used eTags and it couldn't have been easier or more professional.
Their website is both intuitive and informative, making the entire online exchange a pleasure.
Wishing all a great 2021!

Date of experience: December 15, 2020
ETAGS S. — eTags Rep
over a year old

Happy New Year Ralph! Thank you so much for the nice review.

Florida
1 review
0 helpful votes
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Rip off place
January 10, 2021

The thief try to charge me 536 dollars to get my tittle i went to tax collection myself i only pay 145 dollars

Date of experience: December 11, 2020
Florida
1 review
1 helpful vote
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I went in to process my registration because with the tax offices closed to traffic due to coronavirus - i ended up on this web site - they ask for payment and then when I get to the end - they tell you - you have to upload documents - well I couldn't upload the documents -- I drove down to the tax office and asked them what to do - they said they didn't know anything about etag - gave me some instructions to follow to bring the document back to them - they told me to cancel the transaction - I came back and attempted to cancel and rep told me I would have to pay a $20.00 cancellation fee because I wanted to cancel the service - Help me to understand - if they can't complete the process - unless I upload a document - given I am already supplying the Drive ID number - which we have a number of vehicles already registered - why would they want to charge a cancellation fee - this is the worst service I have ever used and I hope - the state of Florida need to review their service agreement with this company -- I am a very unhappy customers

Date of experience: December 11, 2020
Maryland
1 review
0 helpful votes
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On line quick and easy- sticker arrived within a week.
I do wish we would get email updates from DMVA. I still rely on snail mailed reminders and forms to know when and what i need to do.

Date of experience: December 11, 2020
Florida
1 review
0 helpful votes
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E Tags
December 12, 2020

Yes I Received my tag very fast and easy. Great job Florida Other states should take a lesson from from a leader.

Date of experience: December 11, 2020
New York
1 review
0 helpful votes
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It makes it so simple to renew your etags. Especially during this time of the Covid 19 situation. No waiting in line and having to take time off from work.

Date of experience: December 10, 2020
ETAGS S. — eTags Rep
over a year old

Thank you Ronald. Happy we could help.

Florida
2 reviews
0 helpful votes
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Cost is outrageous
January 9, 2021

They renewed as determined by the State of Florida for three months. The charge by etags was $19.95. The registration cost was $27.29. I was renewing for a year by etags changed it after the fact. I call bull$#*!

Date of experience: December 10, 2020
Florida
1 review
0 helpful votes
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Overcharge
January 8, 2021

I needed to do a title transfer on a vehicle and was just transferring over a tag I already have from a previous vehicle. They charged me $149.00. Ok great. I submitted all my info required and they wanted an additional $479.00! That is sickening! I will never recommend this site to anyone. To take advantage of people like that during a worldwide crisis... that is so wrong. People struggling already.

Date of experience: December 9, 2020
Florida
2 reviews
0 helpful votes
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Great timely success!
December 10, 2020

Yes we received our Two vehicle e tags. In a timely manner. Really like renewing this way. Thank you

Date of experience: December 9, 2020
Florida
2 reviews
0 helpful votes
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Excellent service
December 10, 2020

Easy, fast and efficient servce! I would reccomend it to all my friends. Certainly easier than going and waiting on lines at motor vehicle

Date of experience: December 9, 2020
Florida
1 review
0 helpful votes
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At this particular time - this was an amazingly easy & safe way to renew my reg. & change address on my license!

Date of experience: December 9, 2020
New York
1 review
0 helpful votes
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Recvd tag
December 10, 2020

Everything was ok except I paid extra for tag to get here sooner and I received it as normal 5-7 day delivery. A bit expensive

Date of experience: December 9, 2020
Georgia
1 review
0 helpful votes
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Smooth Transaction
December 9, 2020

Re-registered on-line with eTags while traveling out of state. Received mailed decal and registration within days. Worth the price to me, without a dought. Saved me a trip back home.

Date of experience: December 8, 2020
New York
1 review
0 helpful votes
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Easy Peasy
December 9, 2020

So easy to use took 5 minutes, poof all done, don't know why anyone would it differently, thank you for on line service, and they even notified my by email.

Date of experience: December 8, 2020
Florida
1 review
0 helpful votes
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Guick and easy
December 8, 2020

Three days and i got it. Worth the extra money. No waiting in line, i didnt have to wear on of those stupid mask.

Date of experience: December 7, 2020
California
1 review
0 helpful votes
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Great
December 6, 2020

Great service got my registration in 2 days I did pay extra but that was fine with me really fast and reliable service definitely will be using again in the future

Date of experience: December 6, 2020
Florida
1 review
0 helpful votes
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Very easy
December 6, 2020

Very easy, quick and safe. I recommend 100%. Don't waste your time in line. Thanks eTag for your service.

Date of experience: December 6, 2020
California
1 review
0 helpful votes
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Took only a couple minutes to fill out the documents, the cost is reasonable for the convenience of not having to go to the DMV and Waite in line and the tags were delivered to me in less than a week. I will definitely recommend Etags to everybody I know.

Date of experience: December 5, 2020
California
1 review
0 helpful votes
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Awesome service
December 6, 2020

I now live in California and I had no idea how I was going to replace my lost title.
This service was secure and simple to use. I submitted my application on Friday and received my title on the following Friday!

Date of experience: December 5, 2020