eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
Very pleased. The error was my fault and you guys quickly corrected the problem and adjusted the amount due.
I ordered my 2024 stickers for my tags and received them in less then a week!
Great service I got my re newsletter registration in a timely fashion
Thank you for letting us know Frederick.
Very easy website fast and efficient delivery very happy I don't have to forget to get my tags done before my birthday
Good, nothing else to report. Thank you, thank you, thank you. See above. See above see above.
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The experience went very smooth and I received my tag in fast time. Thanks
Thank you Dadisi!
Extremely poor experience. Computers were malfunctioning and sent me to etags. Was not interested in this process and tried to log out. Wouldn't allow it. Then it stated it was processing it and did indicate additional fees. It cost an additional $30 but it didn't indicate that during processing. System is totally frustrating and a total scam.
Everything from start to finish was great! The ease in which the e-tags site worked was superior! Thanks!
Thank you for using eTags Carl. And for the nice review.
It was all good. I did not have any problem. It was very easy to renew with the information that was provided.
The service was fast and good.
I have always renewed my tags and driver's license online, but now I had to pay almost $20.00 for a service that was free before.
My experience with etags was great, entered my information placed my order within four to five days had my registration and sticker for ohio, great job would recommend it for everyone thanks
Many thanks for the review Kenneth!
The process was simple. I received clear information on what to do next. Response time wis very quick. We were able to print out the e tag information and place in our car. The paper copy and the stickers came to the address that I supplied very quickly. I found that this experience was easier and more timely that going to the DMV in person. I will use this service again and recommend to my friends and family. Thanks for a great experience and for the follow up that was provided.
Thank you for sharing Donald. We apprecaite you taking the time to detail your experience.
Overall good experience but my 2020 charger already had up to date tags that said 2024 on them. I feel I over payed. Why did I have to pay for tags that were already on my vehicle?
One lady I talked to was not very nicething I was over charged don't know anyone else who paid as much
For a $20 service fee, I expect more. So what does the extra charge pay for? If mean, sure you may use a bit more energy, but your labor cost is way down. Isn't it more cost effective to do it on line on your part than it is me actually going to a BMV location?
Not happy...was over charged probably cause registration tag came frm Florida n arrived ups.which I guess I paid shipping...should of came from Ohio BMV with no extra fee...
This was so easy to do. I will always use E-Rags Save time and hassle
Made it easy and painless. Only shortcoming was additional fee but it saved going to DMV.
After trying other websites I don't believe how easy and fast it was for me
We sure like this review! Thank you Stephen.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Thanks you Nina. Safe Driving!