eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
The process was easy and very efficient. This is very much appreciated.
My order was prompt and efficient. I would and have recommend this avenue to receive my tags from this day forth.
Easiest way to renew my tags. Very simple form and easy to follow instructions! Thank you for this process. No waiting in long lines at the DMV.
Fast and easy quick shipping easy to navigate site
Awesome experience easy to use. They kept me in the loop of what is going on. Kept me updated when the title would be received.
This is great to hear. Thank you for sharing Dafina.
I haven't received my order of etags. I paid and ordered them on July 28th 2023. I checked the information I provided at that time and it is correct.
While it took a bit of time to complete everything, overall the process was easy.
I needed to transfer my title due to a personal sale of the vehicle and it was quick and efficient with eTags!
Thank you Denny! We're glad we could help.
ETags did not provide me the service and yet they still charged me $19.95 for doing NOTHING. They stated that it is their terms of service. While that may be true, there is no integrity with a company that takes your money when they have provided NO SERVICE to you. DO NOT USE THEM. Go to the online site for your state's DMV. It is cheaper and more efficient. As a company, eTags has no moral code or business ethics.
Fast reliable the entire process was easy to follow and customer support was very knowledgeable
Many thanks for sharing Wayne!
Gracias, si respuesta a mi necesidad fue rápida, la registration de mi carro llego antes de lo esperado
I placed an order to renew the registration of a 2019 Expedition, which was my mistake. That was a leased vehicle that I turned back in January 2023. I want to cancel this order but it says "All Sales Are Final." I do not want a new tag or registration. Fortunately, the new registration has not been sent to me. I want back the fee paid of $261.00. Please contact me.
Placed order, received tag in a few days. I don't have anything else to say. No problems encountered
Very easy to do but a lot of extra fees associated with the purchase of the tag and registration
Fast and easy delivery...why is this even necessary to write
The best, fast, reliable, prompt service. This is a great and user-friendly solution to getting your tag renewal and so much more! I highly recommend
No problems. Well done. Timely and easy. Why are 50 characters necessary?
After an easy request procedure, I received my eTags very quickly. Thank you!
We thank you for sharing Kathleen.
Never recieved my title after 3 WEEKS. I made an order for over $100 to get a duplicate in July 13th and now on July 30th, it still has not arrived. Like what the hell.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Thank you so much for sharing this Michele. We appreciate your business.