eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
Great, fast and secure software to use. Great way to renew your car registration.
Fue muy rápido y eficiente me ahorro largas horas de espera en el DMV
Very easy to do this online and very efficient was pleased with how fast I received my etags
They added an $80 surcharge to the fee that the DMV already charges! And when I realized my mistake in going through this company, and called to cancel the order, they refused to refund my money. Warning!
I am still shocked by how easy my vehicle registration renewal was! And they were fast in getting my registration to me! ETags and the service they provide is beyond 5 stars!
WOW! Thank you for the great review, Jonathan. We apprecaite you taking the time to share.
Using online renewal. Was easy. I plan to use the service as needed.
My fault, but I didn't realize the 3rd party fees with this company. $50! And I could have used my local county office with no fee and receive it sooner in the mail than with etags. I was in a rush, so my fault. Would not use them again in the future.
Great experience with Fl Etags. This is 2nd use of their services. Very expedient. Easy to use website. FEDEX delivery issue this time, but may have been due to rural location. Overall highly recommend.
U should call yourselves. " Easy Tags" The on line experience was simple and easy. Once suggestion.i didnt see if you could mail the registration and tags to a different address than the one on the registration as people are away during the summer.
Very easy, very convenient, and quick, I don't have much else to say, I recommend this
This is a nice option to have but it's very costly.
Easy to order online and received in less than one week.
Florida makes vehicle registration a breeze. Yes, transferring from another state is a little pricey initially, but after that, pretty much everything can be done online. Plates can be renewed for 2 years at a time and driver's licenses can be renewed for 6 or 7 years if you qualify. Coming from Illinois, where everything is done on an annual basis, I'll take this every time.
Very easy app and they came quicker than I thought
The experience was easy and beneficial and was exactly what I needed, so I didn't have to take time out of my day to go in person.
Thank you for the nice review, Dave.
Very timely and fast response to getting tags for my vehicle.
It is good due to not having to wait in line to be called on.
Much better than taking time off from work and having to stand in line at the dmv.
Immediate response and received paper title in two days. Little expensive but totally worth it.
They don't show the price till the very end. A lot of added fees.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Thank you, Denise!