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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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This was easy and fast and came in the mail without any issues.
I was worried that it would be a hassle to order new FL tags and have them sent to OH. But, it wasn't! The process and delivery went as smooth as glass. I am thankful for that.
Etag website was easy to navigate and my order was received on the date promised
Thank you, Chester!
Compre en línea mi sello por 2 años y resulta que ustedes me cancelaron mi pedido por que cobraron mal por los rangos de peso de mi camioneta, hice mí reclamo por que no me habian depositado mi dinero devuelta,y ustedes dicen que ese dinero nunca se retiró de mi cuenta bancaria cuando en mi cuenta constaba de 600 dólares con tantos y cuando hice la compra mi cuenta bajo a 400 dólares con tanto y se vio el retiro del dinero en mi cuenta como es posible que ustedes cancelaron mi pedido y nunca salio un estado como que se regreso ese dinero. Trataré y haré lo posible para encontrar donde esta ese dinero
Easy to use and Very quick response. I would use this option again.
Thank you for sharing this, Beverly,
I was ripped off!. This cost me over $30.00. There should have been warnings about extra charges. A postage stamp would have been a lot cheaper.
Too expensive the service. I would prefer to do it myself in person next time.
I'm very upset. I ordered my plate with tag TSP 921. You sent me plate with reassigned generic plate letters. I paid for custom plate.
Please explain?
Easy and convenient. Would do it again, very satisfied
Thank you, Jack!
Couldn't have come at a better time for us. We delayed renewing the registration to make sure our aging 'beast' of a car would do the RT from Bethesda to CO and back. Made it in fine fashion.
Welcome back, Peter. We're glad you made it! Thank you for the review.
It was a pleasure dealing with etags. The whole experience was mad easier deal with your team. That you for your assisstance. I received to sticker 2 days ago.
Great experience! Pick up at DMV went perfectly! Thank you for your excellent service!
My initial experience is good. However, it seems that the fees always require.credit card payment with additional processing charge. There is no option to pay directly from a bank account with an e-check.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole
We appreciate your business, Sylvia. Thank you for the nice review!