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eTagsReviews 26,559

4.4

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
143
shipping
126
This company responds to reviews on average within 0 days

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213,408 reviews

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Connecticut
1 review
0 helpful votes
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Registration renewal
September 25, 2024

This was easy and fast and came in the mail without any issues.

Date of experience: September 15, 2024
Ohio
1 review
0 helpful votes
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Received tags out-of-state
September 25, 2024

I was worried that it would be a hassle to order new FL tags and have them sent to OH. But, it wasn't! The process and delivery went as smooth as glass. I am thankful for that.

Date of experience: September 15, 2024
ETAGS S. eTags Rep
over a year old

We appreciate your business, Sylvia. Thank you for the nice review!

Hawaii
1 review
0 helpful votes
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Perfect
September 24, 2024

Was very pleased how simple the process was to start ti finish.I really like how the follow up on receiving my e-tags

Date of experience: September 14, 2024
Florida
1 review
0 helpful votes
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Why can't I delete my rewew.
September 24, 2024

?

Date of experience: September 14, 2024
California
1 review
0 helpful votes
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Simple
September 24, 2024

Easy! The customer service person new what he was doing and everything was very smooth.

Date of experience: September 14, 2024
Georgia
1 review
0 helpful votes
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The process was easy and well worth it
September 24, 2024

Etag website was easy to navigate and my order was received on the date promised

Date of experience: September 14, 2024
ETAGS S. eTags Rep
over a year old

Thank you, Chester!

Florida
1 review
0 helpful votes
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Malísimo sistema de compra en línea
September 21, 2024

Compre en línea mi sello por 2 años y resulta que ustedes me cancelaron mi pedido por que cobraron mal por los rangos de peso de mi camioneta, hice mí reclamo por que no me habian depositado mi dinero devuelta,y ustedes dicen que ese dinero nunca se retiró de mi cuenta bancaria cuando en mi cuenta constaba de 600 dólares con tantos y cuando hice la compra mi cuenta bajo a 400 dólares con tanto y se vio el retiro del dinero en mi cuenta como es posible que ustedes cancelaron mi pedido y nunca salio un estado como que se regreso ese dinero. Trataré y haré lo posible para encontrar donde esta ese dinero

Date of experience: September 11, 2024
New York
1 review
0 helpful votes
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Etags
September 20, 2024

Easy to use and Very quick response. I would use this option again.

Date of experience: September 10, 2024
ETAGS S. eTags Rep
over a year old

Thank you for sharing this, Beverly,

Massachusetts
1 review
0 helpful votes
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Victim
September 19, 2024

I was ripped off!. This cost me over $30.00. There should have been warnings about extra charges. A postage stamp would have been a lot cheaper.

Date of experience: September 9, 2024
Florida
1 review
0 helpful votes
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Service is too expensive
September 19, 2024

Too expensive the service. I would prefer to do it myself in person next time.

Date of experience: September 9, 2024
New York
1 review
0 helpful votes
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Fast & Efficient
September 18, 2024

Received tag in a prompt manner. Very east process.

Date of experience: September 8, 2024
Michigan
1 review
0 helpful votes
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Thank-you
September 18, 2024

My transaction was stalled, and you guys came through for me.
Thank-you!
You made it easy!

Date of experience: September 8, 2024
Florida
1 review
0 helpful votes
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Very upset and want explanation!
September 17, 2024

I'm very upset. I ordered my plate with tag TSP 921. You sent me plate with reassigned generic plate letters. I paid for custom plate.
Please explain?

eTags attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 7, 2024
Massachusetts
1 review
0 helpful votes
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Registration
September 17, 2024

Easy and convenient. Would do it again, very satisfied

Date of experience: September 7, 2024
ETAGS S. eTags Rep
over a year old

Thank you, Jack!

District of Columbia
1 review
0 helpful votes
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Fast, reliable and inexpensive...
September 16, 2024

Couldn't have come at a better time for us. We delayed renewing the registration to make sure our aging 'beast' of a car would do the RT from Bethesda to CO and back. Made it in fine fashion.

Date of experience: September 6, 2024
ETAGS S. eTags Rep
over a year old

Welcome back, Peter. We're glad you made it! Thank you for the review.

New York
1 review
0 helpful votes
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Competency
September 15, 2024

It was a pleasure dealing with etags. The whole experience was mad easier deal with your team. That you for your assisstance. I received to sticker 2 days ago.

Date of experience: September 5, 2024
Florida
2 reviews
0 helpful votes
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Vehicle registration
September 15, 2024

Great experience! Pick up at DMV went perfectly! Thank you for your excellent service!

Date of experience: September 5, 2024
California
1 review
0 helpful votes
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All ok!
September 14, 2024

7 biz days to receive renewal tags but otherwise ok

Date of experience: September 4, 2024
Florida
1 review
0 helpful votes
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Received Sep 2024
September 13, 2024

Ok,I will use again in two years.no other comments,.,...

Date of experience: September 3, 2024
California
1 review
0 helpful votes
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My initial experience is good. However, it seems that the fees always require.credit card payment with additional processing charge. There is no option to pay directly from a bank account with an e-check.

Date of experience: September 3, 2024