eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
ON LINE! So easy! And I received my registration and tag promptly. I recommend this method highly and you don't have to be a whiz on the computer to do it!
Very nice, apply on online. I love it. I am going to suggest our family and my friends.
We apprecaite you spreading the word. Thank you so much, Yong!
This process was easy and any missing documents were requested online in a very convenient way to submit. I was very happy with my experience with online renewal.
Very efficient and timely. It was a very easy process and the renewal and stickers came very quickly. Super happy with the out come. Will definitely use this website again for future renewals.
Outstanding customer service all way around. Keep it up.
Your feedback is much apprecaited, Donovan. Thank you for taking the time to share.
Renewed my registration on 07/19/24 and received a it exactly 10 days later with no hassles
Easy and fast process. I was notified about every step in delivery. Thank you.
Easy to accomplish the task friendly site recommend
Thank you James!
Easy and fast. Renewed my tag within no time.
Very handy services definitely using them again.
Thank you for using eTags, Carlos. We apprecaite the review.
Great service. All good. I received everything promptly and with no problems at all.
Your service is outrageous and over priced
Next time I will go directly to motor vehicle and place my order in person
It went very smooth plenty of emails letting me know what the progress was and when it shipped. I will use their services again
Thank you Richard. We're happy to have you as a customer.
The e tag system was fairly easy once you got into it. Much ore expensive than sending a check. I will probably use snail mail next time.
I have sent 3 times the title replacement forms and they received them but can't locate. My SS# and all. Over 2 months have passed and they said I gave to submit everything again. I requested reimbursement and their manager said they will not reimburse.
Great experience got my registration on time would recommend
We very much apprecaite the review and your recommendation, William. Thank you.
Very efficient process. I had difficulty with the online process at the motor vehicle department
Everything done in a timely manner-service was great
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Your review brought a smile to our faces, Pamela. We work hard to make it as easy as possible. We appreacite the feedback.