business logo of eTags

eTagsReviews 26,451

4.4

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


etags.com
Founded in 2014
+96
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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
142
shipping
125
This company responds to reviews on average within 0 days

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213,408 reviews
Mary P.
0 reviews
0 helpful votes
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It was fast and easy
April 23, 2015

It was fast and easy.

Date of experience: April 23, 2015
martin b.
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Very easy
April 23, 2015

Very easy

Date of experience: April 23, 2015
carlos m.
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Very easy
April 23, 2015

Very easy

Date of experience: April 23, 2015
Yuchen S.
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Na
April 23, 2015

Na

Date of experience: April 23, 2015
SAMUEL s.
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Very clear and easy
April 23, 2015

Very clear and easy

Date of experience: April 23, 2015
james m.
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Ty very much fast and convienant
April 23, 2015

Ty very much fast and convienant

Date of experience: April 23, 2015
Elizabeth K.
2 reviews
0 helpful votes
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Excellent
April 22, 2015

Excellent

Date of experience: April 22, 2015
Virginia B.
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There wasn't room for my complete credit card #. The Master Card icon was in the way. I h ope you got it.

Date of experience: April 22, 2015
Daniel G.
3 reviews
0 helpful votes
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Easy to fill out form, intuitive user interface, clearly labeled fields for information.

Date of experience: April 22, 2015
Charles C.
0 reviews
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Website is almost easy to navigate but not quite

Date of experience: April 22, 2015
Ann B.
0 reviews
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There were,added charges made that,cause,my charge card people to call me for a fraud alert.
I,called,this.company and they,denied doing so. However, My credit.card company,told me the extra
Charges were removed. I will,never use this company again.

Date of experience: April 22, 2015
martin c.
0 reviews
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No
April 22, 2015

No

Date of experience: April 22, 2015
Michelle W.
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Every thing was quick and easy there needs to be abetter way of saying what thae actual payment is and not what you estimate it be because my estimated amount was 54.00 and I had to pay 218.00

Date of experience: April 22, 2015
JOHN J.
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Very easy to follow
April 22, 2015

Very easy to follow

Date of experience: April 22, 2015
Ramona H.
0 reviews
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I feel that your company took advantage of me
April 22, 2015

I feel that your company took advantage of me. I was trying to reach the Palm Beach Gardens office to renew my registration and somehow your web site popped up. After I put in my information and credit card, I was never told of any agency fees or shown the total amount that I would be charged. It was a complete surprise and shock to see an invoice for $70.00 for a $36.00 tag! I am an 85 year old widow and have always been careful of my dealings on line. When I called to complain, your representative was kind enough to refund a good part of the agency fees, but I cannot approve of your way of doing busine

Date of experience: April 22, 2015
Chita D.
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Expecting only the decal sticker years of expiration but there's a discrepancy on my order issued me two plates for my cars. I requested two years renewal for my two cars,one renewed two years but the other only one year. My cars years 2006 and 2009 but still issued me two new plates which I don't need it right now. I feel you just want to make money. I was told when I spoke to Ben that every ten years, Florida laws needs to issue a new plate but my question was my cars is 2006 and 2009. Never mind since it's there already I will keep it and I hope you will send me a notice in 2016 for the car that will expire in 2016. Thank you anyway.

Date of experience: April 22, 2015
EDWIN W.
0 reviews
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A BIT CONFUSING
April 22, 2015

A BIT CONFUSING

Date of experience: April 22, 2015
Sherry H.
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Quick service but kinda expensive
April 22, 2015

Quick service but kinda expensive.

Date of experience: April 22, 2015
james k.
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Great
April 22, 2015

Great

Date of experience: April 22, 2015
Heather L.
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So quick and easy!
April 21, 2015

So quick and easy! Thank you!

Date of experience: April 21, 2015