business logo of eTags

eTagsReviews 26,451

4.3

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


etags.com
Founded in 2014
+96
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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
142
shipping
125
This company responds to reviews on average within 0 days

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213,408 reviews
David M.
0 reviews
0 helpful votes
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Efficient and saved money because I renewed two vehicles. The only issue I had was the cost was listed differently on the renewal letter than what the website had.

Date of experience: May 10, 2015
James F.
0 reviews
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Quick and easy-Fees added on make it a bit more expensive, but were disclosed before hand.

Date of experience: May 10, 2015
Saul W.
0 reviews
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Very good
May 10, 2015

Very good

Date of experience: May 10, 2015
Heather L.
3 reviews
0 helpful votes
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I love the easy way to get my tag but it costs too much.

Date of experience: May 10, 2015
BRADLEY A.
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Quick and easy
May 10, 2015

Quick and easy

Date of experience: May 10, 2015
JUDITH H.
0 reviews
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No need to follow up as long as I receive renewal in the mail. I already got item in the mail. Thank you

Date of experience: May 10, 2015
Tony P.
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Very easy
May 10, 2015

Very easy

Date of experience: May 10, 2015
Deborah E.
0 reviews
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Site was easy to use
May 10, 2015

Site was easy to use

Date of experience: May 10, 2015
Martha P.
0 reviews
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This organization charged me almost half the cost of my order to renew my auto tag. During the process of ordering my tag I tried to access information about their charge for mailing and their website automatically finalized my purchase. I tried to cancel the order on line immediately, but there website would not allow it. The message was I had to call them. There telephone number was an advertisement, I could not get through to a representative or able to leave a message. I feel they tricked me by not allowing me to see my total charge at the end of the process. They only showed their charge which I thought was the total including the charge for my auto renewal. I did contact my credit card company and denied the purchase but they couldn't help me because the website had all my information for the purchase. A $75.00 tag cost me $106.10 because they charged me $31.00 for Fees & shipping, handling.

Date of experience: May 10, 2015
Linda B.
1 review
0 helpful votes
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Appears effective a little slower than I expected with a fee for RUSH service - but I am glad to get my tag.

Date of experience: May 9, 2015
catherine s.
0 reviews
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Thank you for my tags, yes, I received them. I was not pleased with the surprise total of the order and complained. I was refunded and I thank you. I will not order on-line again but through the mail since it is less expensive. Mrs. Shadduck

Date of experience: May 9, 2015
Caroline B.
0 reviews
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I have a little bit of a problem with filling in the required information correctly but that is my problem, not yours. I was a bit shocked at the extra $20 it cost to avail myself of this service. Feels like I'm getting nickel and dimed to death every time a new service comes out. It was a bit much!

Date of experience: May 9, 2015
LISA B.
0 reviews
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You deceive consumers into believing they are going to a government agency website. I think I am renewing my tag, and all you offer is a scam. Please don't email me ever again.

Date of experience: May 9, 2015
Edgar H.
0 reviews
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Ok
May 9, 2015

Ok

Date of experience: May 9, 2015
Pamela T.
0 reviews
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Easier than I expected
May 9, 2015

Easier than I expected

Date of experience: May 9, 2015
Herbert L.
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Thanks, simple & easy
May 9, 2015

Thanks, simple & easy

Date of experience: May 9, 2015
Shannon B.
0 reviews
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Good
May 9, 2015

Good

Date of experience: May 9, 2015
Ivanete D.
0 reviews
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It is the first time I pay online and it was easy. Thanks

Date of experience: May 9, 2015
Sally R.
0 reviews
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Unclear as to what was needed in the first line of the credit card information. I thought they wanted the name of the card. We were shocked by the extra charges added on. Are all of these added on if go to a facility to get it. If so which ones are because we ordered on line. Thank you for your attention to my question.

Date of experience: May 9, 2015
Todd S.
4 reviews
0 helpful votes
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Nice and easy
May 9, 2015

Nice and easy

Date of experience: May 9, 2015