eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
Fast and easy
Excellent Service
I thought it was going to be less money to get it off the internet, but i was wrong. When i purchased it with my card it told me that i was only paying 28.00. Then when i seen my confirmation the next day at my work email thay charged me 68.00... what a rip off... i could of got two years instead one year for that price.
Dont even bother leaving a voicemail because they will never call you back, if you send an email to the "support" address expect an answer after 2 to 3 days, if you are lucky enough to get an answer.
Customer service is the worst and they don't care about helping the customer, overrall experience was terrible if you want to do it online just choose a different site.
Well organized
Confusing. Estimated total not the same as renewal notice I received in the mail. Learned that I paid you a large fee for service my local tax office provides for free. I was waylaid by you and Google.
Super easy and all done at home instead of driving to the dmv office:)
This service is deceiving because at the intial order the pricing is not correct and the final charges appear on the shipping confirmation There was no statement that the shown charge was an estimate. The difference on my coast was $65.00.
Fast & Easy
I like that it was quick, I don't like not knowing how much I'm paying before I give my CC info.
Could use a bit more of instructions when red box shows up...
Cost should have been revealed earlier.
This was very easy to use and I will use it in the future.
Very easy and fast
Easy to use. THE ONLY THING I DID NOT KNOW WAS THE TOTAL COST OF THE TAGS UNTIL I GOT THE TAGS IN THE MAIL, REST WAS FINE AND FAST SERVICE.
Good way to take care of overlooked chore.
Great very easy to follow
Thanks. Very good.
Very fast and efficient
Excellent, could be fast and yes accurate.
Quick and easy! I don't have to stand in line. YOU ARE A SCAM! I THOUGHT I WAS GOING TO THE STATE OF FLORIDA FOR MY TAGS. YOU CHARGE ME OUTRAGIOUSLY FOR WHAT THE STATE WOULD NOT HAVE CHARGED. DO NOT UNDER ANY CIRCUMSTANCES ORDER YOUR TAGS FROM THIS SCAMMING WEB SITE. SCAM! SCAM! SCAM!
Went well.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.