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eTagsReviews 26,459

4.3

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
142
shipping
125
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Mario C.
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Great service
June 29, 2015

Great service

Date of experience: June 29, 2015
Bernard G.
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Better than expected
June 29, 2015

Better than expected. Took longer than anticipated, not onvluding time to go go to P.O. If I had used the mail,
Getting credit card clearance a pain.

Date of experience: June 29, 2015
BEHRUZE R.
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Good fast excellent service
June 29, 2015

Good fast excellent service

Date of experience: June 29, 2015
Roberto E.
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Very outstanding and nice
June 29, 2015

Very outstanding and nice

Date of experience: June 29, 2015
Paul W.
5 reviews
0 helpful votes
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Very efficient...
June 29, 2015

Very efficient...waiting to see how fast the registration occurs til I get my sticker and registration

Date of experience: June 29, 2015
carl c.
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Too expensive
June 29, 2015

Too expensive

Date of experience: June 29, 2015
Dorah R.
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Very friendly system
June 29, 2015

Very friendly system

Date of experience: June 29, 2015
Alex G.
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Quick and efficient
June 29, 2015

Quick and efficient

Date of experience: June 29, 2015
alla s.
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Do You think it's normal to charge $28.85 extra for shipping a small envelope?
I think it's a rip off.
I will inform everybody to stay away from your rip off company.
Shame on you!

Date of experience: June 29, 2015
Suzanne S.
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First time using the online method
June 29, 2015

First time using the online method. Was excited at first to know i wouldn't miss work to go sit in an office an wait. Later finding i was double charged for what i thought would be faster and easier... a $42.00 sticker ended up costing me over$80.00 using etags

Date of experience: June 29, 2015
John B.
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The service is appreciated very much
June 29, 2015

The service is appreciated very much.

Date of experience: June 29, 2015
JAMES S.
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VERY HELPFUL
June 29, 2015

VERY HELPFUL. THANK YOU

Date of experience: June 29, 2015
Lynn B.
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This was a quick and easy method for renewing registration. However, I think that the service fee is rather exorbitant and will probably not use this service again.

Date of experience: June 29, 2015
Elizabeth P.
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Very quick and easy!
June 29, 2015

Very quick and easy! However, it was much more expensive than I paid in previous years directly through the county tax collector's office. When I ordered online, I thought I was ordering through the county tax collector's office. I was redirected to your website and was very unhappy to pay an additional $30.00.

Date of experience: June 29, 2015
cynthia r.
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This was awesome
June 28, 2015

This was awesome

Date of experience: June 28, 2015
Richard F.
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Almost too good to be true
June 28, 2015

Almost too good to be true

Date of experience: June 28, 2015
Robert C.
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The experience was grant
June 28, 2015

The experience was grant.

Date of experience: June 28, 2015
Kathleen H.
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We believe that E tags is a rip off
June 28, 2015

We believe that E tags is a rip off. My husband thought he was getting the tags directly from the Marion County website. Somehow he was redirected to your site. Disclosure of your fees DID NOT show in the total amount being billed until later in an email when it was too late to cancel the order. YOUR COMPANY IS A CONSUMER RIP OFF AND WE HAVE REPORTED YOU!

Date of experience: June 28, 2015
Bradford R.
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Very disappointed
June 28, 2015

Very disappointed. I mailed an email to you dated Saturday, June 27,2015 in which I explained my feelings regarding your service. Please respond to my email. Thank you.

Date of experience: June 28, 2015
Vasile D.
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It's easy to order online, good service
June 28, 2015

It's easy to order online, good service

Date of experience: June 28, 2015